AT&TInternet

O Dec 23, 2020

No internet since 16th December

Have made over 20 calls to resolve issue

Workman came and said he could not do anything and that we needed to upgrade to fibre optics
Second workman came on 22nd said box needed to be repaired and that if box repaired the same day he would come the next day to install the internet in the house fibre optics box repaired on 22nd dec at 5pm

Called to get workman to come out on 23rd to install but A TT&T now say that they cannot come out until 30th December

this is very poor and deplorable customer service

very long wait on all 10 calls sometimes holding for 1 hour

ATT&T inefficient, unreliable and do not keep their word

Very bad customer service

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.