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CB Furniture Stores Ashley HomeStore Complaints #2-21
Ashley HomeStore

Ashley HomeStore review: Dinning room table

C
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5:31 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

Hello,

My wife and I bought a bedroom set , Dining room table and chairs from the store in Mishawaka IN. we were told 2-4 weeks and conveniently after we left and got home they snuck on the paperwork that it was 10-12 weeks. That is just the start, after we had to wait nearly 15-16 weeks, our dining room table came in damaged, the installers said they would get back and get the parts on order, and they should have them within two weeks. Three weeks later, I called and asked where we were on the parts, and the customer service department had no idea what i was talking about. They proceeded to ask for pictures of what was broken, and after several emails back and forth telling them the techs took the parts off and there was nothing to take a picture of, they finally ordered them... They said they will have the parts in the first two weeks of July (We Bought this in Feb.) again we hear nothing, so I email back and they proceed to tell me they are backordered. I asked why I am having to ask instead of them letting me know. My wife has waited a very very long time for a new bedroom and dining set to have this happen. I am sorry but this is unacceptable. What is Ashley going to do to make this right, we have bought numerous things over the years and at this point we will never be back.

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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
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  6. Laura
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    Jul 27, 2026
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Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 291 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

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