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ReplaceMyCushions.com / ReplaceYourCushions.com
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ReplaceMyCushions.com / ReplaceYourCushions.com
reviews & complaints

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4 complaints
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7:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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ReplaceMyCushions.com / ReplaceYourCushions.com has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Replace my cushions appears to be a fake scam company. I placed an order online for cushions to replace my old This End Up cushions. Previously, upon my request, the company had mailed me fabric samples successfully. But, after ordering my actual cushions around 3/10/2021, I never got any cushions and now it's 4/23/2021. I first got suspicious when Joyce...

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A
11:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ReplaceMyCushions.com / ReplaceYourCushions.com has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wrong size. I called and specifically told Mark from replace my cushions the brand and what i needed. He was adamant to get my payment but the addressed it was sent to was wrong too. I called him back to fix that but still UPS sent it to the wrong address that was a whole other issue... only after they took my money they disappeared. I was told everything would be taken care of but they don't respond anymore.

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4:47 am EDT
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ReplaceMyCushions.com / ReplaceYourCushions.com has left an official reply on this complaint.

ReplaceMyCushions.com / ReplaceYourCushions.com - Seller diddle-daddle about my request, but does nothing

Don’t deal with the seller from the company www.replacemycushions.com. I called them and asked if they could replace cushions. The seller replied that “yes” and after that he promise to call me back, but I waited couple of days and no one contacted me. I called them again and hear only fake promises and excuses. Blah-blah, it was only waste of time and nothing more. Stay away from them and post comments if you have the same problems with this seller. Not recommended website and seller.

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5:45 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ReplaceMyCushions.com / ReplaceYourCushions.com has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered 2 sets (4 cushions) of the comfy cushions as seen on the TV commercial. I found out that the process and handling fee for each item cushion was $19.95($19.95 x 4) only after the purchase was made. That brought up the total cost tremendously. I am trying my best to cancel my order by phone and on the website, but cannot succeed in doing so. I think the advertising is deceitful.

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Most discussed ReplaceMyCushions.com / ReplaceYourCushions.com complaints

Web order of replacement sofa cushions
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(opinions to this review)

ReplaceMyCushions.com / ReplaceYourCushions.com representatives

Joyce RMC
Joyce David
ReplaceMyCushions.com / ReplaceYourCushions.com
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