i keep getting damaged stuff. i have a bed frame and one night stand. 3 out of 4 deliveries have been refused due to damaged goods.
i have tried numerous times to work this out with the store and i was given a minimal i think discount and my delivery fee was not refunded back to my credit card but taken off my financed balance as well as the discount of about 330.00 i talked to the business manager Ashely at the store i purchased the product and she told me that i needed to except the goods as damaged and they will have a tech come out and fix the issue. come on why do i have to accept damaged product and fight with them to get out and fix it. and then make payments on that garbage.
i have never had to deal with a company like this before.
i was in the store 3 times ea. time customers were really upset about what i myself and now going through.
this is absolutely unacceptable business practice.