ARCO reviews and complaints 1
View all 170 complaintsARCO - Horrible employee attitude
2/24/24
Norma, a long time employee, is extremely rude and unprofessional. She calls people names like cheapskate when they decline upsells or promotions.
Her daughter, Jocelyn also an employee, has the same attitude if not worse.
There is another employee there who speaks no English and only speaks Spanish.
They both allow the local homeless to camp outside and harass customers.
Martin, the owner is intimidated by the mother/daughter team and will not take any action against them. Myself, as well as the other neighboring local business owners will patronize this location until they are removed.
Desired outcome: termination or store re-assignment
Confidential Information Hidden: This section contains confidential information visible to verified ARCO representatives only. If you are affiliated with ARCO, please claim your business to access these details.
Latest ARCO Reviews
Excellent service and always very clean at Arco gas station in Chino Hills Parkway address 4123 Horrible employee attitude Getting air for my tires Refused service and discriminated against for being black and female. ARCO gas station early closureGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!