ARCO

I fill up both my vehicles at ARCO stations about 90% of the time. Today (11:00 AM 1/29/2024) I had to pump up my tires and stopped at the ARCO station on San Antonio, just South of el Camino Real, in Los Altos, corner of Louks St and San Antonio. The attendant started the pump for me and I filled 2 tires, and checked a third. However the pump stopped before I could fill the fourth, which only had 20 psi. Yes, I am going to take my car to the tire shop and have them replace the valves, etc. I asked the attendant to please start the pump again. When I got back to my car, the pump was still off (pressing the button did nothing). So I went back in and asked the attendant to press the button behind the counter again. She told me a story about a battery being run down and that it required specialized service. I said, "Well could you just give it another try?". She said, "No, it is broken". Then her co-worker told me that since I was not a paying customer, I could not get free air. So it was obvious to me these two were playing a penny-ante game. My gas tank was already nearly full with ARCO gas, and I might have bought more gas if they were not so petty. It is not safe to drive on low tires. I believe these two employees need a refresher course in customer service.