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American Home Shield [AHS]

American Home Shield [AHS] review: AC Unit

T
Author of the review
10:36 pm EDT
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I had my AC unit worked on several times this season. This last time has been extensive heat and that is when AHS and their assigned contractors got slick! I have had to file and pay their $125 deductible 3X now. July 05, 2023 was our first of horrible results of AHS backing us - they send a contractor by the name of Service Contractors' of Texas - Greenville, TX, they repaired a small wire issue, worked until August 03rd - and then they send Service Contractors out again. I had words with the tech and they refused to complete the service under their 30 day window - and so the next clown was assigned, A-US Air Cond. of Texs LTD (Rockwall). the first of their techs came out and repair yet another wire on the 08.03.2023, then the air quit again in the extreme heat and were dispatched back out. then they were sent back out due to the AC going back out, made a new ticket 08.18.2023 and they came out on the 21st of August. Mike the tech states it had a freon block in the A COIL and it needed to order that coil and it might be two weeks. After two weeks contacted AHS they say the work order never was turned in for a new coil or any parts. the service was marked as complete. I stated it was not complete. They ask if I wanted to make a new service ticket. NO! This one was NEVER complete. they said that the tech turned it in as complete and not a work order or part order. I am so DONE!

How do I cancel? I want out of this Burmuda Triangle of Deception!

I want a refund or cash out for a market value of an A COIL. FOR ME TO GO AWAY QUIET... TOO MUCH DECEPTION WITH AHS!

DO NOT GET INTO THEIR WEB OF DECEPTION! DO TELL ME HOW TO GET OUT OF MY CONTRACT/ MEMBERSHIP /WHATEVER YOU CALL IT!

[protected]@gmail.com

Desired outcome: buy out for a A Coil for my 5 ton unit, plus labor. we are forced to buy it

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