The complaint has been investigated and
resolved to the customer's satisfactionResolved American Home Shield (AHS) — unable to cancel the policy
resolved to the customer's satisfaction
I've been with American Home Shield (AHS) for over two years for both of my houses. I'm selling one house, so I have to cancel the policy, which is a month to month policy. I have made several phone calls to request for cancellation of policy, but I either get the run around, placed on hold forever, or never received any phone call back. My last attempt is when I called AHS again and, upon connected through an agent, I informed her that I've called several times and as soon I as mentioned cancellation, I havel then be placed on hold again and no one will pick up the call... it's almost like talking to a puppet!
By the way, AHS will ask you to sign up with them using credit card, so they can easily access your money without your consent. I got real frustrated and called my Credt Card company (A/X), then A/X has stopped all payments and dispute the last payment as well. By them acting like jerks and cons, I initially was only cancelling one policy because I have to, but now I'm cancelling both policies because I wanted to. STAY AWAY FROM AMERICAN HOME SHIELD (AHS). THEY ARE CROOKS!