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Allstate Insurance Reviews and Complaints

Allstate Insurance review: Lowest coverage and top price

dmathiis of Townsend, US

Sep 26, 2025 10:37 am EDT

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We have been faithful customers for over 20 years. Never missed a payment. We found out we had hail damage on our roof when we were gone and contacted them to file a claim. We were told it had been to long since the storm and it wasnt covered. I complained and was told I would have to contact corporate. Then they would have to do an investigation and a list of hurdles. We were selling home and didnt have time to wait for this drawn out process so we paid $16,000 for a new roof. We then decided to check auto policy an agent sold us. We had mininum coverage. Got quotes from other companies and were shocked that we were paying over double for minimum coverage allowable. Triple the protection for half the price! A few years ago they sent out an inspector to look over our property and recieved a letter saying they found no issues. They were on the roof also. We also recieved a letter saying they were checking our credit rating because rates are tied to that. Our rating is EXELENT. No change in our rates. Apperently they only use it to raise rates, not lower them. In the last 20 years the agency was sold to different agents at least 3 times and none of them did anything. We are cash cows to them. When I contacted them they said they understood our flustration and would like to go over policies. How can you ever trust a good hands company again. Yes some of it is our error for not checking them out better.

Recommendation: Please, everyone should check their rates with an independant agency every year.r. this will save you literally thounds of dollars. Apperently they like ripping of disabled american combat veterans. PLEASE check your rates, it well worth the hour or so spent.

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Allstate Insurance Contacts

Allstate Insurance phone numbers

+1 (877) 810-2920

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United States

+1 (800) 255-7828

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Canada

+1 (866) 561-7300

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+1 (602) 735-3704

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+1 (704) 671-4728

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Allstate Agent

+1 (864) 228-2122

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Insurance Agent

+1 (864) 228-3810

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Insurance Agent

+1 (718) 479-8425

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Allstate Insurance emails

allcommunity@allstate.com

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Confidence score: 100%

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Allstate Insurance address

2775 Sanders Rd, Northbrook, Illinois, 60062, United States

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