Allstate Insurance complaints 377
I called sam peters insurance company, who I am referred to regarding my allstate insurance company, for my allstate business needs, to say I needed to cancel insurance on my current 2012 ford fusion (which I was paying 122.00 a month for liability and an sr22) and get the same coverage on a much older 1998 honda crv 2x4 (but drop the uninsured motorist...Read full review of Allstate Insurance
Allstate Insurance - have not received settlement
I have tried everything to get my claim resolved, On April 24, 2018 your insured hit me in the back on the freeway. My Lexus was clearly totaled and I still owe 1, 300 to my loan company. On top of that, I was hurt so i took off work for 3 weeks. My dr released me back to work on 5/21. By 5/23, I sent you all everything you needed. As well as the chiropractor bill. I was told by the claims adjuster Sulema Salina stated it would take several days for the processor to finish. I called back a day later and was told the processor was complete. I tried to reach out to her and she didnt call back until that Saturday. She let me know that the processor left some bills out so it was returned. On top of that she said she would be out of the office for over a week. I called back to speak to her Supervisor (AJ Gonzales) and he let me know that i should have an answer back by the following Friday. I didnt hear back so i waited until Friday. Called him and he said i misunderstood he meeant next friday. Now its been over 2 weeks since theyve had all my bills and everything. I called Sulema yesterday and even left message with Supervisor but still no call back, I have reported her to the Department of Insurance because this is so unfair and not how people should get treated. I cant even ride on the freeway without getting anxiety. I am very upet and disappointed on how such a big company can treat people like this.
I had two cars on my policy. On May 10th, I called in to remove one of my cars because I sold it and was told my new premium amount. The amount was very high for one car so I began to shop around and found a cheaper insurance. I called the very next day, May 11th to just cancel my entire policy. I was speaking with customer care who advised that it will be...Read full review of Allstate Insurance
Got in my first accident ever my agent was unfortunately rob cella who refers his customers to his friend who is not an allstate certified repair shop, was not able to fixx the shaking in the right front, but claimed it was fixed and therefore my vehicle is still shaking. I paid twice out of pocket because he also never offered me rental on my policy. When...Read full review of Allstate Insurance
Allstate Insurance - martin baca. los lunas nm office
I wanted to switch insurance companies and was told by State Farm I had two claims so they won't cover me. That is a lie. I had one claim a theft. Last year I made an inquiry as to whether a contractor breaking my water main and causing $1300 worth of damage would be covered. They told me no it was contractor poor workmanship and that I would have to get the money from the contractor. I am mediately filed through Better Business Bureau and I'll pay out and fall was made by the contractor for $1370. Never thought there was a problem until now when I want to change companies because I was tired of calling in every month for them to correct my address and they could not get it straight. Never knew that they filed a claim without my knowledge all state said I filed a claim for the contractors work which I did not and of course they did not pay I was pursuing the contractor has told. But this is a problem and they will not remove it because it looks like I had two claims when I simply made an inquiry on my my coverage. State Farm told me to ask them to remove it in that case. I did asked it to be removed explaining the problem that I got better coverage with a Nother company which was much cheaper. Mr. Bacchus said they would not remove it and argued with me that nobody told me that it was not going to be covered When I told him why I was leaving that they could not get my address straight and that I got better coverage elsewhere he said I hope you do leave. Yet he is making it impossible for me to leave by not deleting something from the record that I never made a claim on just an inquiry. I told him he was very rude he then argued back saying you're rude you're rude I hope you do leave I told him it was very unprofessional and that I would file a complaint which I I have. I do not like your rates I do not like the practices of your company I do not like your age and is very unprofessional and rude and I have been with you over 20 years with very very few claims. Farmers insurance was shocked at their behavior and said even if someone is inappropriate which I was not I would never do that. I will be sure and post the interaction with Mr Baca wherever I can and let everyone know how Allstate treats a customer of 20 plus years.
Allstate Insurance - allstate took payment from our bank after policy was cancelled and has not issued a credit. this was deliberately done by the agent.
I notified my Allstate agent on May 12, 2018 that I wanted my auto insurance policy and renter's insurance policies cancelled. I wanted the auto policy by May 17, 2018. I was paid up to that date. The agent did cancel the policy but DID NOT stop the auto-payment for the following month ($274.00). He told me a credit had be issued on May 18, 2018 but Allstate had charged me for 2 days and I would not receive a full refund. It's been six days and no refund.
Agent's name: Uhlig Agency in Overland Park Kansas.
Policy number: [protected]
My new auto policy is $1000.00+ less per year than the Allstate policy. The monthly payment is half. All of this for exactly the same coverage.
The Uhlig agency has done nothing but make errors and I've had to constantly remind them. If the Uhlig Agency had stopped the payment as we requested, I would not be sending this complaint. I would have let the gross overcharges go... but they wanted to set an example. Allstate's homepage shows this type of practice is more common than one would expect.
I called and cancelled my auto policy [protected] months ago. I signed and filed all legal paperwork pertaining to this cancelation. The agency Terri Allegrucci [protected] has refused to acknowledge the cancelation. I have received bills to pay on the canceled policy and a cancelation notice from Allstate. I am furious at the way in which the agents are...Read full review of Allstate Insurance
My name is Jorton Alexis. I used to be insured by Allstate unfortunately I lost my policy because I was in a car accident which put me out of work for two months. I want able to pay my bill when it was due because I didnt have no income..i tried to let Allstate know my situation but they wasnt being helpful with me. I wanted you guys to bare with me so I...Read full review of Allstate Insurance
It surprises me that Allstate is in business, frankly. I transferred from Geico approximately 6 months ago and the problems started immediately. The salesperson was Heather who was lovely, but was really only interested in getting the sale. That was confirmed when I realized that I was transferred to the Daniel Back agency and that I would have to deal with...Read full review of Allstate Insurance
During the latest wind damage, I had roof damage so I called Allstate being my insurance, they said do an emergency fix until the adjuster shows up, so I did some repairs, since there was a leek in my roof. All my neighbors who have State farm, their insurance replaced the whole roof no question asked especially that the shingles are discontinued and to...Read full review of Allstate Insurance
I filed a claim on January 1st after my pipes burst and my home was flooded. Allstate assigned someone to clean up the extensive damage which made my home unliveable. It took at least three days for anyone to show up and start the process. Once the clean up was complete I was left with a cleaner but still unliveable home for over two more months. The...Read full review of Allstate Insurance
Stacey salvati is the worst adjuster ever in this world i cannot believe the way she handles situations... she emailed me about 3 times a day begging for me to go and release my car from the pound after my accident.. i rushed over to do so called her numerous times for her to tell me she cant get ahold of them i called them multiple times and they answerred...Read full review of Allstate Insurance
Claim#[protected] My claim claim was filed 4 /14/2018 The initial Adjuster Maegan Zimmerman passed the file onto Justin Nash on Friday 4/27/2018 due to injuries. As of 5/1/2018 4:08pm there has not been a response from Justin Nash. I called the Allstate office today 5/1/2018 to confirm that a check has been mailed for the damages to my vehicle. Since this i...Read full review of Allstate Insurance
I paid for a full year of boat insurance. Allstate's policy is that if you don't pay in full, you must pay the premiums in 6 installments instead of 12 on boat policies. So when I cancelled the policy 4 months into the policy period they only gave me back 2 months worth of the premium. Although when calculating the 2 months, they divided the annual premium...Read full review of Allstate Insurance
I'm 60yrs old and was rear-ended by a a fellow Allstate policy Holder. The "other guy" had Insurance through the same Office and agent as I do. He also was a fellow employee at my work. At the scene of the accident, I told the Paramedics where I was feeling pain. I declined to be transported and knew I was going to be sore because of the impact. I somehow...Read full review of Allstate Insurance
Allstate Insurance - not in good hands!!! and allstate had just convinced her to go with them!
Long story short. Allstate called again and convinced her (Gfriend, her car) to go back to them. Feb 18th 2016, a week after they sold it to her. T-bone situation at 45mph with maybe 20 feet of notice when it occured. I avoided killing his daughter dead center in front of me. He was wrote up for failure to yeild.
Straight out of the gate she was accused of aqcuiring insurance for monetary gain. "red Flags" they called it. asked for her to return the rental that she had just included as always when she buys insurance. And said the incident is under investigation and nothing they will do until its investigated. Well 45mph with an airbag that ended up rupturing during incident and is going 200mph the opposite direction messed up my hand, hip problems etc. Allstate has no concern to this day about anything that happened that day or since, and it has changed my life!
Its now 25 months later? I remember airbag had ripped open bottom right side, where my hand probably had a death grip at time of impact. Sodium azide poison is what is created when an airbag deploys. 2 chemicals causing explosion that can kill u if ingested, eat your lungs, and an array of problems such as extreme vomiting, nausea, profuse insane sweating, cold chills like I could never imagine. Yes ive experienced it all and it still continues. Mris, catscans, gi doctors etc. no answers. Allstate is not a reputable company. Court is the route u have take I guess for any sort of fair treatment. The other insured had allstate as well. 26 months and they still have done nothing and dont care to. I suppose the [censor] would just like a thank u for them selling her insurance. She was plenty happy with her insurer at the time. And this is what u get for letting them talk u into it.
pS: lost 40 lbs from abdominal issues, emergency room numerous times, horrific experiences that are hard to describe. carpal tunnel on hand, still have 3 fingers partially numb, hip problems that ive never had before. And I can swear im not the same person I was 26 months ago. Had 2 occurences with abdomin problems in 3 days. lost 12 lbs... U tell me what theproblem is? My stomach never had an issue for 51 years prior. Never knew what heartburn was.. Thanks again allstate.
Allstate Insurance - insurance claim agent.
I have been trying to seetle a claim that was no fault of my own. the wreck happened in june of 2017, I was sent a medical release form to be signed which I did a returned. at the end of December 2017.It is now 4/9/18 and I'm still trying to get Ross Phillips to get my claim settled.He claims the hospital isn't sending my records.Although I have talked to the hospital personally and they had only recieved 1 request and that was in Feb 2018.I have made calls to ross IN the last week and no don't even get a return call. I was hoping to not have to retain an attorney in this matter but your agent is not leaving me any choice.
On Feb. 28, 2018 My new car was hit by a lady who had Allstate insurance. I have spent hours and hours on the phone with the agent trying to get my rental car paid for until my car is fixed. I have no other transportation! The lady admitted to the police that the accident was her fault but I am the one who is suffering from bad insurance agents! The agent...Read full review of Allstate Insurance
Allstate Insurance - stopped rental car service before my car was repaired
I was in a car accident on 3/5/18 at the fault of the other driver. I went ahead and filed the claim through all state insurance which was the persons insurance who hit me. Sandra Ferris an adjuster for all state stated that they would be stopping payment of my rental car due to not choosing a body shop of all states choice. I chose ABC Nissan since that's where I bought my car. Rental car service should not have been stopped for any reason, Sandra Ferris continued to tell me that there is nothing that she could do about it and that ac Nissan collision center went over the estimated time that the car would be repaired.
To whom it may concern, My name is David Brownstein with a complaint for claim # [protected]. On February 14th, 2018 I had filed a claim with All State in regards to an accident with my 2015 BMW 320i. As a result on February 19th I had rented a car with Enterprise. After a little back and forth between All State and Hamden Auto Body in Connecticut, I...Read full review of Allstate Insurance
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