Allstate — claim not completed
I was rear ended by an Allstate customer at the beginning of September. My car had no prior damage and had not been in an accident before. Allstate issued a covered amount based on the pictures, but when my mechanic removed the bumper, he found more damage. It took Allstate over a week to go look at it and then they declared the damage to be manufacturers defects. My mechanic stated that he did not believe this to be the case. I had someone else go out and they said the same as before. Now my car will not be restored to how it was before I was hit. The man driving had a big pit bull dog on his lap and was very distracted. He almost drove into the side of me and then pulled in behind me and accelerated very hard. I was in pain for over 3 days afterward. When I got out of the car, his car was resting on my entire bumper. I had to pull into a parking space in order to check my car for damage. I do not understand why I am not getting my car back the way it was. I think my mechanic, who fixes cars every day, would know the difference between a defect and damage better than someone who just looks at cars every day. Allstate also tried to take away the rental car and leave me with nothing to drive. I want my car fixed and do not want to be taken advantage of when this was not my fault.