American Income Life Insurance Logo

American Income Life Insurance

Having problems with American Income Life Insurance?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

American Income Life Insurance Customer Service Contacts

1200 Wooded Acres Drive
Waco, Texas
United States - 76710
Mon8:00 AM - 4:00 PM
Tue8:00 AM - 4:00 PM
Wed8:00 AM - 4:00 PM
Thu8:00 AM - 4:00 PM
Fri8:00 AM - 4:00 PM
SunClosed is not affiliated, associated, authorized, endorsed by, or in any way officially connected with American Income Life Insurance Customer Service. Initial American Income Life Insurance complaints should be directed to their team directly. You can find contact details for American Income Life Insurance above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about American Income Life Insurance. Discuss the issues you have had with American Income Life Insurance and work with their customer service team to find a resolution.

Complaints & Reviews

American Income Life Insuranceproblems with re-issuing check in u.s currency

My name is Anice Echeverri, the policy is under my maiden name Bailey. The policy number is Policy CD9703775 and the insurer name was Shaina Anakay. I am the beneficiary of my niece's policy. She passed away in March 2020, and we provided the necessary information needed to file the claim. The policy was opened in Canada, so when the check was issued, it was in Canadian dollars. I live in the U.S, and I was unable to change the check due to it being in a different currency. I contacted American Income Life Insurance in July 2020, and I was told to send the check back so that it back be re-issued in U.S currency. American Income Life Insurance received the check on August 28, 2020. I called several times and was told to give them more time to see if the check can be issued in U.S dollars. It's been over a month, and I am still getting the run around.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jun 22, 2020

    American Income Life Insurance — Unpaid life / health insurance agent - oregon

    I was hired in February 2020 on a license-contingent basis. I received my Oregon Life/Health Insurance...

    Jul 30, 2019

    HART Group — life insurance

    Received this email.. I think it's a SCAM.. I never applied for this job Good Morning! My Senior...

    Jul 22, 2019

    American Income Life Insurance — hiring

    I submitted my resume for a marketing management position. I was called for an interview. I googled the...

    Jul 09, 2019

    The Hart Group - AIL — unethical employment

    This company falsely advertises job positions to lure in desperate job seekers. They do a ton of dream...

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free

    American Income Life Insuranceamerican income life

    On march got an insurance policy i thought was for $25, 000.00 that is what i was told for $58.80 so i paid it from march 4/ april 23/ may 21 $ 58.80 for 3 months so i want my money back $176.40 cause i was lied to by Marque or Marcuc form Marian In, i called the company they said it was only $5, 000.00 he lied to me so i was a refund for this $176.40 total policy no [protected] also i got an other in s from him oo June 2 2019 he also lied to me you took $58.80 out on June 7 do not have the policy but they gave me the last 5 no of the policy 75921 want my money back on that also so i want a refund back on this the total for both is $235.20 he is lieding just to sell insureance this is not right takeing adavage of the older ones by lieding i an 72 years old, so i want my money back the policy was canceled on June 3 2019 Thank you BRENDA EVANS 1343 MEADOW LANE PORTLAND IN 47371 PHONE [protected]

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      American Income Life Insuranceat home visit

      These people came to my house and called someone to verify an answer and pretended to call a call center and this ma they called was in the car outside of my house the entire time. They got my checking account number and my drivers license number and my SS number. I dont know if these people scammed me or if I've been put at financial risk. The man parked outside tried to speed off and backed Into the truck behind him and if I wouldnt have seen it he would have sped off. I yelled at him where the owner lived and he got out of his car and knocked on his door. I'm currently waiting for a police officer to get ahold of me and I've called the fraud department at my bank.

      at home visit
      at home visit

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        American Income Life Insurance — child safe kit

        They have been harassing me on the phone about coming to my house! This makes me even more wary! Leave me...

        American Income Life Insurance — illegal working/business practices

        -They don't pay for 2 weeks of training -Pay checks aren't right or go missing -The mentors text agents many...

        American Income Life Insurance — payment not received

        I cancelled my policy April 2nd of this year and They told me I was going to get that back in my account in...

        American Income Life Insurance — recruiting

        I have seen a job posting on one of the Facebook groups for refugees in Toronto, it was posted by a very new...

        American Income Life Insurance — deceptive hiring practices.

        I was contacted by an AIL recruiting representative three times between 2015 and 2017. Twice I declined the...

        American Income Life Insurance — lies, deception, lawbreaking

        STEER CLEAR of working for this company. I worked as "Human Resources Recruiter, " my job was NOT to work...

        American Income Life Insurance — life insurance

        On Saturday, June 24, 2017 at 1:15 pm, an agent of this company Thomas Duffell appeared at our front door...

        American Income Life Insurance — american income life insurance

        American income life is not a scam. Everyone is gonna die one the only unknown is when. We help people make...

        American Income Life Insurance — life insurance scam

        This company has now blocked me from responding to other people's complaints on FaceBook. They have also...

        American Income Life Insurance — scam

        In 2010 I was hired as a licensed insurance agent to work for ail. I was told our leads were provided, we...

        American Income Life — "bait and switch" job offers by a.i. l.

        Short Version: American Income Life (AIL) falsely advertises a salary position, and then pays by commission...

        American Income Life — being ask to pay back money for work when I never got paid for it.

        I worked for the company for a few weeks and sold some polices, for those policies I never got paid. The...

        The Hart Group — insurance??? and getting your money.

        7/5 received a call from Rai at the Hart Group saying she found my resume on Monster. She thought I would be...

        IN THE NEWS

        Unhappy consumers gather online at and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.