SUBMIT A COMPLAINT

American Income Life Insurance Customer Service

1
Complaints126
Pending0
Resolved1

American Income Life Insurance Company

1200 Wooded Acres Drive
Waco
Texas
United States - 76710

Customer Support Phone Numbers

Mon8:00 AM - 4:00 PM
Tue8:00 AM - 4:00 PM
Wed8:00 AM - 4:00 PM
Thu8:00 AM - 4:00 PM
Fri8:00 AM - 4:00 PM
SatClosed
SunClosed
Plus

American Income Life Insurance Complaints & Reviews

HART Group / life insurance

Fe
Jul 30, 2019

Received this email.. I think it's a SCAM.. I never applied for this job Good Morning! My Senior Manager viewed your resume posted on Career Builder and he felt there were some things on your resume that would translate pretty well to a couple open positions we have here at The Hart...

American Income Life Insurance / hiring

Sc
Jul 22, 2019

I submitted my resume for a marketing management position. I was called for an interview. I googled the address they gave me and it was a marketing agency that was listed. First of all the agency was wholly unprofessional. The receptionist was blasting her music when I walked in the door...

The Hart Group - AIL / unethical employment

Sa
Jul 09, 2019

This company falsely advertises job positions to lure in desperate job seekers. They do a ton of dream selling to trick the applicants into joining the Hart Group "team". Technically you do not work for the Hart Group... you are a independent contractor. This is a way for the Hart Group to...

American Income Life Insurance / american income life

St
Jun 10, 2019

On march got an insurance policy i thought was for $25, 000.00 that is what i was told for $58.80 so i paid it from march 4/ april 23/ may 21 $ 58.80 for 3 months so i want my money back $176.40 cause i was lied to by Marque or Marcuc form Marian In, i called the company they said it wa...

American Income Life Insurance / at home visit

Je
Apr 17, 2019

American Income Life InsuranceThese people came to my house and called someone to verify an answer and pretended to call a call center and this ma they called was in the car outside of my house the entire time. They got my checking account number and my drivers license number and my SS number. I dont know if these...

American Income Life Insurance / child safe kit

Kr
Oct 01, 2018

American Income Life InsuranceThey have been harassing me on the phone about coming to my house! This makes me even more wary! Leave me alone already! I am not getting them! 2 of the 30 numbers I have blocked are shown below for Las Vegas. As many times as I have told them no they still keep calling and harassing me!...

American Income Life Insurance / illegal working/business practices

Tr
Jul 24, 2018

-They don't pay for 2 weeks of training -Pay checks aren't right or go missing -The mentors text agents many times a day and into the night. So much so, that It is considered harassment -They set sales ratio's (even though agents are 1099 & that would make the matter, yet Another...

American Income Life Insurance / payment not received

Ev
May 04, 2018

I cancelled my policy April 2nd of this year and They told me I was going to get that back in my account in 14 business days because they drafted on the 2nd and I cancelled on the 2nd. Here it is in May and I still haven't got that back in my account. And not only did I cancel my account...

American Income Life Insurance / recruiting

Ru
Jan 10, 2018

I have seen a job posting on one of the Facebook groups for refugees in Toronto, it was posted by a very new profile, I have sent my resume after this person mentioned that they need many employees for different positions, they have contacted me and I went to the interview, it wa...

American Income Life Insurance / deceptive hiring practices.

Wo
Sep 14, 2017

I was contacted by an AIL recruiting representative three times between 2015 and 2017. Twice I declined the interview after reading up on AIL online. The third time, on September 12, 2017 I finally agreed to an interview. My recruiter grossly and deliberately misled me about the details of...

American Income Life Insurance / Lies, Deception, Lawbreaking

Kb
Sep 07, 2017

STEER CLEAR of working for this company. I worked as "Human Resources Recruiter, " my job was NOT to work with the hiring manager to make job descriptions, look for qualified candidates, or conduct interviews BUT to cold call from a compiled list of resumes from Monster, Careerbuilder, and...

American Income Life Insurance / life insurance

Ca
Jun 24, 2017

American Income Life InsuranceOn Saturday, June 24, 2017 at 1:15 pm, an agent of this company Thomas Duffell appeared at our front door about a life insurance policy my husband had supposedly applied for. We have never applied to this company and this agent stated they had spoken to someone at a phone number which i...

American Income Life Insurance / American income life insurance

He
May 03, 2017

American income life is not a scam. Everyone is gonna die one the only unknown is when. We help people make sure they are prepared for that day when it comes. I love the people i work with and every Wednesday is a motivational meeting that i never wanna miss. I would recommend anyone for...

American Income Life Insurance / Life insurance scam

Sc
Mar 14, 2017

This company has now blocked me from responding to other people's complaints on FaceBook. They have also blocked me from sending them a private message. (This is what happens when you complain to them.) They will not cancel our policies through the agents who signed us up In fact, those...

American Income Life Insurance / Scam

Ju
Jan 02, 2017

In 2010 I was hired as a licensed insurance agent to work for ail. I was told our leads were provided, we would have paid training, and a base wage plus commission. Sounded great to me since I am a single mom. All of it was lies. I spent so much money on gas driving around to these...

American Income Life / "bait and switch" job offers by a. i. l.

Va
Oct 06, 2016

Short Version: American Income Life (AIL) falsely advertises a salary position, and then pays by commission only. Before hiring, the job requires several weeks of unpaid training for an insurance agent license at the job seeker's own expense. Once hired, the job seeker can expect to undergo...

American Income Life / Being ask to pay back money for work when I never got paid for it.

Am
Jul 24, 2016

I worked for the company for a few weeks and sold some polices, for those policies I never got paid. The company send me a letter telling me to pay back 798. dollars, the owners of the Perez Agency in Warwick RI kept the checks and I did not got paid. Now they want me to pay back and...

The Hart Group / Insurance??? And getting your money.

Hu
Jul 06, 2016

7/5 received a call from Rai at the Hart Group saying she found my resume on Monster. She thought I would be perfect for what they need and they were a 'Union shop'. I went on-line to fins out more about the company and saw that time and time again, it was a total fraud...

American Income Life Insurance Company / Life insurance

Br
May 06, 2016

I worked for American Income Life for 4 months, and I have to say it is a scam. They want you to tell people about child safe kits ..then sell them insurance. This is misleading and dishonest. They want you in the office making phone calls ..without some type of compensation. .According to...

[Resolved] American Income Life / Employment

Al
Mar 05, 2016

I was employed there in the last week of August 2015, and was not paid for an entire month. I had to memorize a 4 page script, along with memorizing many rebuttals required to actually be allowed to sell clients. I was very successful when I was there, earning a promotion in 2 weeks of...

American Income Life / Job scam

Na
Feb 29, 2016

After submitting my resume and not having a job lead for several months I was excited when I got a call from the recruitment staff. It was a very rushed phone interview I couldn't even understand the company name until after I set an interview up and Google the address I saw message...

American Income Life Insurance Company / Life policy pay out

Ro
Feb 15, 2016

My late husband was a 38 year firefighter, with the second largest city in Massachusetts, retired badge #1. He was the first recipient of the American Red Cross Hometown Hero Award. Last year he was called by a salesman who stated he got the name through the fire union. Long story he wa...

Ail / American Income / Misleading :recruitment" call / scam

Re
Jan 05, 2016

Received a call in the middle of my workday from [protected] from a woman claiming I had applied for a position with American Income via Monster.com and that she was interested in following up with me after having read my resume. Short story shorter - no, I had not applied and it was quite...

Ailife.com / Basically multilevel marketing

Re
Dec 09, 2015

The company has you come in for unpaid training and mandatory phone nights and meetings all unpaid. They guide you for 6 months and then let you fail by giving you horrible leads and not responding to help needed. After six months you are no longer giving the manager and higher ups the...

American Income Life / Disappointed and cheated

Re
Oct 14, 2015

This is Indu Vaidya and recently I got an email from Lisa Miele ( She wrote in her email that she was from Greer Group) and updated me about an Interview. I was thinking that the Interview will be for the position of Union Coordinator but was shocked to see American Insurance company and...

American Income Life Insurance Company / Payment not received

Re
Oct 05, 2015

My husband and I purchased life insurance 2 years a go, the sales rep pushed a rider for mortgage pay-off. We purchased it along with life insurance. He stated we both would be protecting one another and if something happened to both of us it would goto my daughter. My h husband passed...

American Income Life / I almost called 911

Rl
Aug 26, 2015

I received a call from a rep. stating that my union was giving me additional life insurance. He (not sure of his name; Jason or Jared)was pushy in the fact that he insisted that he had to drop off the paperwork at my home. After many calls, and me trying to convince him to just mail the...

American Income Life / Amway of Insurance

Re
Aug 23, 2015

First, you get a call asking you if you're a "people person". Yes, I'm a people person. The answer is "Great...we'd like to interview you" Set up an appointment, go to their office and fill out an application along with others who are there. They call you in for...

American Income / Recruiting methods and interview

Le
Aug 03, 2015

I am recently unemployed. Over the last several weeks I have sent out over 150 resumes. So I received a callback from a Craigslist posting from American Income for a possible Administrative Assistant or Customer Service Rep. Position. When I set the appointment, it was through a call...

American Income Life / Appointments

Fr
Nov 07, 2014

Hello, I am one of Fred and Dorothy Werner’s daughters. My parents reside at 317 Echo Lane, Colorado Springs, Colorado. I understand my sister, Pegi Rozell has been trying to contact SOMEONE at American Income Life for weeks. My parents had an appointment with a representative named...

American Income Life / Misrepresentation

Mc
Sep 05, 2014

Recently I was contacted by Josh Latini, Talent Manager, Vena & Associates, Arias Agencies in regards to employment. I specifically asked if the position involved selling and let him know that I had no interest if it did. He said that not all positions available involved selling; he...

American Income Life Insurance Co. / Scam

Mz
Jun 25, 2014

I received a call for a potential job from a company I had not idea I submitted a job to. I am aware the Monster.com usually sends resumes to 3rd parties, but I am usually informed of which company my resume was sent to. A lady, sounding like a telemarketer type, called and said, "I am...

American Income Life / Surace Smith / Fraud

Wo
Jun 06, 2014

I received a text from this number. The message was just my first name with a question mark. I did not recognize the number, but called later that evening to see who it was. The man that answered said that he had contacted me about an open position with Surace Smith I applied for. He could...

American Income Life - Mathew Henderson Agency / Bogus job interview offer

Ro
Mar 19, 2014

Would you repeat the name of the company again please? Matthew Henderson Agency. Only the most vague description of what I was to interview for was given. I received a phone call in response to my resume posting on Monster.com by a man named 'Edward' pitching a...

American Income Life / Interview scam

Ca
Mar 19, 2014

If you get a call regarding employment with AIL and are NOT looking to go the sales route, just ignore them. I received a call about my resume, and they told me that while they had filled the Administrative Assistant role, they reviewed my resume and wanted to talk to me about a different...

American Income Life Insurance / Untruthful

Fu
Mar 16, 2014

Why agents training at american income life insurance should start looking for another job and not pursue american income life insurance co. (Ail) . The info they wont tell you! You’ve been warned! (Hightlights and first hand account) ***if you are a customer of ail your program is good, and...

American Income Life Company / Interview process

Ni
Feb 22, 2014

Not sure if this is a compliant or not guess more of what I have experienced from them. I have yet to be hired and have a third interview coming up. I responded to an ad on craigslist for customer service dealing with benefits for union members, I emailed my resume to them on a Thursday...

American Income Life / Employment tactics

Si
Oct 04, 2013

Funny ...I went to an interview today with AIL. I decided to check out AIL on the internet while waiting for the "powerpoint/movie" session(interview #2). Didn't realized soo many websites were filled with unhappy encounters but it made me come up with a few questions to ask them on...

American Income Life / Deceptive business practices

Tr
Sep 02, 2013

Eric Giglione and David Ackerman are New Jersey SGA's for American Income Life. They will hire just about anyone who has a pulse just as long as the employee can pay the $300 fee for "classes and training". They Have new employees call names that have obtained from websites such a...

American Income Life Insurance Company / Insurance company will not pay claim

Te
Jun 04, 2013

My husband was in an accident one year ago (May 2012) and he was insured with AIL Insurance company from Waco Texas. His premium clearly stated that he would receive $200 a day for each day he was in the hospital. My husband was completely paralyzed and was hospitalized for 4 months. After...