I called netspend because i tried to pay a bill on line with one of their cards and they wouldn't release the funds. After speaking to them i e mail them a copy of my ID and social security card. I was promised that the problem would be taken care of in 24 hours. Guess what? Its been more than 24 hours and no answer from them. Not to mention that they put me on hold and then hanged up on me the first time i called.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.