Ali expresschanging account details ali express is the problem/ I have moved home

N Sep 14, 2018

When I try to change details on my account there seems to be no way to simply change my address. Even your help only allows questions on changing email address. When I ordered I gave the supplier my home address, but they used the old address, which you have.

The post office sent me an email to say that I was not known at the address and sent the item back to America. Hopefully it is at your warehouse in the uk.

The item is [protected].5V, 3.5A, 65Watt Universal AC adapter battery.

I stress that I still do not know how to change my address, but at least the supplier could have sent it to the address I gave them.

Post your comment