Airtel
Reviews and Complaints

Dear Customer,

This is with reference to your post, dated 17 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtelpresence@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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i loss my sim and mobile 17/5/2011, but yesterday morning i buy duplicate sim and now my number is not activated
my no is [protected]

Sir, please can you activate my airtel simcard which is in registration fail, its been unvalid from the date of bought. My application form also have been sent by the retailer but till then sim was unactivated. My sim number [protected] . My name is S.Nunzir ngaihte, adress:MANIPUR, imphal.

Airtel seems to be making it a habit to rob its customers of all the talk time in their cards by recycling their card (on claims of not receiving address proof) this after having submitted all documents. Even if it were true the first step to be taken is to bar calls and not recycle a card taking with it all the talk time in it. Googel Sim registration failed airtel and u find 11800 hits if they were to do this to 10000 customers who each have 100 talktime they make a cool 10 lakh more to their profits, i guess thats how they intend funding the zain buyout and make the march quarter results look good. Bloody crooks

SIM REGITRATION FAILED
your service is veery -verry poor my complaint large before one month but not saitisfactory reply recieved till time
[protected] my no- not working postion/ out/incomeing stoped

your service is veery -verry poor my complaint large before one month but not saitisfactory reply recieved till time
[protected] my no- not working postion/ out/incomeing stoped

out going /incominig stop sinc last one month my n0-[protected]

I do not get any network coverage when i am at my office. Although my office is in proper town in Kolkata. I have complain about this to the airtel costumer care executive without any result.

Regards,

Soumya Chatterjee,
Director,
www.skylarkstudio.co.in

They are assuring moon to the earth.In case of providing mobile signals they are duping the public

we are using Airtel 3G data card in Salem Steel Plant township the signal is very poor. Airtel should strengthen the signal, other wise Airtel will loose the business in the township, salem steel plant, salem-636 030.

We stay in GR ShreeNivas Apartment,
Subhash Nagar, Manipal County Road, Singasandra, Bangalore – 560 068 in 4th floor, we are not getting proper signal there, which is a big problem, Could some one advice what we have to do for this.

i am not getting proper tower in t.subbulapuram, near to andipatty. one tower launched in andipatty and another one in thimmarasanayakanur. there is no tower in t.subbulapuram. iam losing many customers for my business.please do action for my complaint.

apporeved my house to install the airtel tower,
they made aggerement and got sign, july month, they have launched the material for the installation work,
but i didn't get any advance amount or rental amount
regading your tower.
i went egmore office, tamil nadu, they didn't give any responce. kindly give higher officials,
where shall i complaint regarding this.

I AM NOT GETTING PROPER TOWER NEAR TO BELURMATH

ANY UP DATE

dear air team
I want air tel coupon city nadaun himachal pradesh
but not available please help me I want the all coupon any agency in nadaun please advise
my mail Id vipin_rana11@rediffmail.com

hello hey sir,

main Manoj Kumar distt Chamba Himachal Pradesh, sir kafi samya se main
problem me hu kuy ki pehale mere pass airtel ka number tha
([protected]) jo ki maine nov.2008 me liya tha jab maine number liya
tha tab maine apne papa aur sister ke doucment diya the Prakesh Chand
AND Seema Devi ke naam se.kuch ek samay phale sim card toot gya aur
uske baad mane number lena caha to mujhe nahai mil raha hain. sir
mujhe is number ki call and sms CDR details chye thi per jitne b
himachal ke airtel office kanhi se b nahi mil rahi hain. phir mane
Delhi Head office me cont. kia to wha se mujhe apka numbe [protected]
aur id di per us number per badi call kar chuka hu koi b pick nahi kar
raha hain. sir mujhe bahut zaoori chye thi pls sir mujhe is number ki
CDR dila de nov 2008 se le kar dec 2009. tak.kisi b office se pls.
mera number hain. +[protected] Email. manojthakur.iice@gmail.com
pls. sir mujhe aaj hi cont. karna.

Manoj kumar
Mob:- [protected]
Email:- manojthakur.iice@gmail.com

dear airtel customer care.
after two week ago i buy one sim card of airtel. before theree days ago its blocked.
please verify my number.its my great plasure.
my number is ( [protected])
my name KANSHI RAM
location MANDI
distt mandi.
My Contact No. is [protected]

Sir I hav changed my no from bsnl to airtel .but my no don't work in roaming area like punjab etc .no is [protected].I'm lunching this complaints after hitting my head everywhere

Dear sir, this is Vijay kumar from himchal if I want open call center in Kangra himchal perdesh . so you can tell what i need for that. Because I want my own business in Himachal Pradesh. please connect to me by viju.dogra@gmail.com... Thanks

Dear sir,

I am a your loyal customer from Himachal Pardesh, District hamirpur, village Himmer, My phone no. is [protected].Basically Im ur punjab customer, and whenever i have to go for home, we are facing a big problem in signal there.So i request you to pelase do something to cover the area.like installed tower near the village so they can cover the all area of hamirpur district.I hope with you, whenever you have read this complaint, you will take a actions.immedienty.If you want some land there for installation tower Iam interested for that.SO please contact me Immediently

dear sir i have purchases a new airtel no. in hp. circal
plz contack me
my email id
rahul.net93@gmail.com
i am lives in shimla.. so plz contact no. [protected]

Gaurav Tomar is a veary -2 fffffffffffffffffffffffffffffff

be aware all the airtell sim user, without any call and sms they automatically charged money, this happened to me many times, as i was using the air tel sim for the last many years. many a times i rechared my sim, after some time when i looked at my balance amount it deducted money. last time i rechare for 230 talk time, the next day my only balance remain Rs64. i did not make any call which could deduct my balance amount such a low. this is frustating, so i am planning to throw away my airtel. air tel is the no. one cheater in himachal

They(Customer care executive)(all great idiots) will not do any thing. Always give you wrong way to stop, and wrong information to unsubscribe any services.. Sometimes without informing you they activated those services... Whatever you can try this... To unsubscribe, SMS UNSUB to 54321 eg . UNSUB News to 54321.
or the following link can help you... I did and its working now...
http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Prepaid/Services/Subscription+Services/

what is this vas pack? it is activated with out my intrest. Ph no is [protected]. plz., deactivate...

please deactivate vaspack in my no [protected], it is urgent.

I am also suffering with same problem

Airtel tower servicman sells oil of generator's use.that cause tower fails for 6-8hrs every day.Airtel called ABHI ABHI YHIN THA, KIDHAR GAYA JI...!$$$$>>>>...

I don't want this stupid vas packs99&50.pls deactivate, unsubscribe these vas packs right now, I am deepak kumar, patna and my mobno.is-[protected].

i have problem related to my account
my number is+[protected]

From: Subramanyam Atreyasa

Auto Debit from my saving account at ICICI, SR Nagar, Hyderbad

I came across with what you call as the most rediculious accounts handling of Airtel. I have no ECS to AIRTEL for any of my bank acccounts. But every time these guys are auto debiting my saving accounts at ICICI for some other customer.

I found this problem when I was out of country for 4-5 months in the 3rd qtr of 2008. And when I visited India in the month of November 2008, I need to follow up with Raghavendra at White house, Begumpet Office to address my issues.

After few weeks they found that neither the bills belong to me nor the amount and by mistake they have debit 3-4 times my account for some other customer bills. After a long follow up AIRTEL has credited my accounts with all the debits.

I'm now again out of country, and I came across with same problem. I found an auto debit from my saving account at ICICI for AIRTELAP. This is purely THEFT CASE and HARRASING CASE against AIRTELAP. I will be waiting to hear in 24 hours from now, if not I will be directly lodging a case against AIRTEL and let them know what if harrasing a customer.

If any AIRTEL office see this messages pelase send me personal email and sort the problem out.

Thank you

Subramanyam
satreyasa@gmail.com

This AIRTEL network is very very bad in rajahmundry railway stion area, dont take this company sim cords, and dont suffer with this airtel

MY LANDLINE HAS BEEN DEAD SINCE 3 HOURS.I HAVE CHECKED ALL THE LINES BUT IT IS ALL RIGHT . PLEASE SEND YOUR ENGINEER FOR REPAIRING MY LANDLINE IT IS VERY URGENT SOME IMPORTANT CALL IS GOING TO COME. PLEASE TAKE THE ACTIONS QUICKLY & GIVE ME THE COMPLAINT NO.

my mobile no is :[protected] its an airtel friends pack and actually i want to join a group but when i enter the password it shows invalid password but i m entering the rigth password.all are maintaining the minimum balance of Rs30 and none of this numbers are lifetime scheme.so, please take necessary measures to solve this problem.
thanking you,

Airtel Nodel and other Officer's Number in the site are Fake, Riging no one pick up your call

My number is [protected] have Wirtten a comple to Airtel Officer and Customer care for solve my problem.Because they deactivate my Cconnection without any information.That time i am not at Mumbai.After reaching Mumbai i wright a mail every day but till now i am not received any mail or call or any tipe of help.From net i collect the officers phone numer and call them no on pick up my call all r ringing is the number is fake? WI dont undestand what should i do, because this number is very importment in my work.

I want to join group but its not done it shows after sometime

Sir,

i got a postpaid card i am in Madurai Kamaraj University, Madurai. i can't get tower properly. just one point of tower indicator is a big thing here. today we don't get even a single point for the whole day. Every one using airtel are in trouble
So please take necessary steps for this

I completely agree that the airtel customer service is pathetic.
They are sending me inflated bills for the past couple of months.
Airtel authorities never warn the customers for exceeding broadband usages so that they can generate a huge bill amount and harass the customers for clearing these dues.
I have been using airtel services for more than 3 and a half years now but now I don't wish to continue with the same.

Unauthorized Charges on Your Local Phone - Utility Bill?
How to Find Them, Eliminate Them & Get Your Money Back!
If your business still gets its phone service through the old "AT&T and Verizon, etc" local phone company (as opposed to one of the newer competitive phone providers) then you need to double check your phone bill each and every month for charges you did not authorize. You may not know it but the local phone company allows other companies to bill you through your local phone bill. And while the local phone company allows other businesses to bill you through your local phone bill, the local phone company does not verify that the charges being billed to you by the other company are valid. When these unauthorized charges fraudulently appear on your phone bill it's called "cramming". Unfortunately you as the business owner or manager are the only one that can spot the unauthorized charges and if you don't comb over your bill every month to spot these unauthorized charges - you'll pay for them.
Why does the local phone company allow other companies to pass charges onto your phone bill? "Third-party billing" is supposedly a great convenience in that you only have to pay one bill instead of separate bills for obvious authorized phone related charges like yellow-page advertising in the "real yellow pages", 411 information calls and long-distance calls from your chosen long distance carrier. Over the years though, some less-than-scrupulous companies have realized that most businesses rarely scrutinize their local-phone bills. To take advantage of this, these companies have come up with elaborate schemes to place
unauthorized charges on your phone bill that you'll end up paying for without even thinking. Unauthorized
charges you can end up paying for include charges for unwanted (and unused) email accounts, web sites,
directory information calls, directory advertising in obscure publications, voice mail accounts and other
services.
In theory, before these charges can be placed on your phone bill, the company that is originating the third-party billed charges is supposed to have a verification of the order like a voice recording. In reality though,
all the company needs to do to initiate the charge is submit your name and phone number to the billing
entity. The verifications are only required to be produced if a complaint is filed.
To prevent these charges from appearing on you business phone bill it's helpful to understand the four
parties that make unauthorized third party phone charges a costly reality. Party number one is any
employee who can answer your business phones. The unauthorized charge is rarely random and it usually
happens after one of your company employees gets a telemarketing call. Employees should be instructed to
document and report any overly aggressive telemarketing calls they receive. Party number two is the
telemarketing company that originates the unauthorized charges by trying to get your employee to accept
some service for which you'll be billed through your local phone bill. Party number three is the third-party
billing company that has billing agreements with your local phone company. The name of the third-party
billing is the one that is prominently displayed on your phone bill. After the third-party billing company's
name is the name of the company that is originating the unwanted charges. Party number four is your "former Ma Bell" local phone company that collects the unwanted charges (keeps a share for "Ma") and then passes the rest to the third-party billing company (who keeps a big share) and then passes the balance on to the company that initiated the unwanted charge.
Following are some of the top third-party billing names and unauthorized charge originators you'll find on
your phone bill. If you see these names on your phone bill you'll want to call the toll free number listed next to the charge to confirm it's a charge that's been properly authorized to be placed on your bill. Following are actual examples that we've recently found while auditing business phone bills.
We recommend customers should review any utility bills issued by deregulated utility companies. (In most instances today, consumers are paying higher charges to the deregulated gas and electric supply companies).
All Utility - Energy, gas, electric and water bills should be reviewed for proper reading and tariff.
If you suspect that you have been overcharged ask for detailed explanation and or file a complaint with your State Utility Commission.
Compiled by: Jay Draiman, Utility Auditor

i am a residet of rail vihar g.noida.i have submitted connection form with connection charges 35 days earlier but still did not get the connection.the airtel represntative(shakil from beta 2, g.noida allways make fake excuses .what should i do?

I completely agree as same was the case with my connection and now even worse as after having requested a disconnection of service(by phone/e-mail/letter which Airtel Connect refused to take), they still continue billing me and making harassing calls at anytime of the day.

Wish we can nail them down.

SB

Dear Sirs,

Times and again we have communicated to you earlier about extremely poor Airtel Network even at the heart of the Kolkata City and severally received your false assurances for necessary rectification of the same shortly.

Under the circumstances, we shall now be reluctantly forced to surrender the under-mentioned Airtel Mobile connections as the same are now unusable during prime timeof every working day:
01) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]
8) [protected]
9) [protected]

While the Network of Vodafone, BSNL, Reliance etc. are fairly available at our Office premises at - 43, Moti Sil Street, Kolkata – 700 013 (Behind : METRO Cinema, Near : Kolkata Municipal Corporation), we really do not understand the reason for your unwillingness or, inability to improve the Airtel Network, despite your several promises.

May, we now finally request you to please keep us informed about the procedure of surrendering the aforesaid Airtel Mobile Telephone lines, without any further false assurances ?

Thanks & regards,
For Lord Ganesh Enterprise Pvt.Ltd.
(J. K. Mukherjee )

i am partha karmakar, i am b.a political science honers 2nd year . i need a job, and i know computer knowlege. and my contect number [protected]

sub: re. mobile no. [protected] - getting unwanted cricket sms from 56363.

it is noticed you have been sending cricket sms from 56363 where several time i have been informed you not to sending any sms re. cricket and other sms cutting charges from my a/c.
it is requested to you please stop to sending the sms othehwise i have to leave the connection. please take the matter very serious basis.

thanks / [protected]

Hi,
This is Shashank one of your Customer
I am facing a problem from your end, already i had complaint in Airtel minimum 10 times, but no any action taken by end
My problem is that I am continue receiving calls from Airtel Executive regarding activate GPRS n MMS, MESSAGE, MISSED CALL ALERT, n Any unwanted calls from your Executive. your Executive committed that he has added my no. in DNC n also forward to his Senior but no any Action taken by Seniors. so would request you to please do the need full as soon as possible, MY NO. IS ([protected])
Waiting your positive reply on my below mentioned mail id.
my mail is (shashankp.143@rediffmail.com)

Dear Sir
My connections disconnect 3rd time in 15days please help me sir, I purchased two connections of airtel ( [protected], [protected]) on [protected] from chadha telecom Patiala (Punjab)(Mob no [protected]). According to your company the area of Dhuri city is in black list. Before about 4-5 years I have an airtel connection in working. Which is [protected].regarding this no. & purchase two airtel new connections [protected], [protected] with 500 Rs as a security .the verification of this two new no.s is on 3/4/10 by your employee Manish ([protected]). And my inquiry for new connections is true then I don’t know what reason your company disconnect my new both connections. They told that my verifications have been negative. They I talk to my dealer and check my verifications to your company then my no. were working with in 2 hours. They 7/4/10 time 3.35pm Gurnam Singh mob no.[protected] calling me your documents has received by company. Your no. will be always in working. They today on 8/4/10, my both no.s in not working. By calling to your customer care they told me your documents are not received. But my documents had received on 7/4/10 by Gurnam Singh.
Kindly all my three no.s of airtel unsubscribe ([protected], [protected], [protected]) pending bill of my three no.s sent to me. I will pay to you. And please disconnect my three no.s immediately. i don’t want to take any tensions of this work. And my money of security of two no.s keeps that money and deposit to airtel fund. I heard that Airtel Company is no one company of world. but this kind of workers take your company at the bottom. And request to you take a sufficient action against this kind of workers
I shall be very thank full to you
Jasvinder Singh
V & PO. Dhuri mannpatti
Distt. Sangrur Punjab.
Contact no. [protected]
jassidhuri@hotmail.com

Dear Nodal officer,

I am Deependra Singh Bhadouria and My Mobile no. [protected].
I want to lunch a strong protest against very poor customer service from Airtel Mumbai.

I was using Motorola Z6 Rocker with imei [protected]. I validate my IMEI by sending an sms to 53232 and got following SMS in reply from 53232...
SUCCESS: THIS IMEI BELONGS TO :BRAND : Z6MANUFACTURER : MOTOROLASOURCE:MSAI,
OFFICIAL GSMA PARTNER IN INDIA.

Even though i having valid IMEI, The Airtel Sim card stop working on motorola Z6 from 30th nov Due to this I had lost my precious time and money.
From the beginning of this month I am keep getting massages about Invalid IMEI. So I spoke to Customer Service Executives more than 10 times in this regard. They informed me that " its a common massage and I should not worry about it Each and every time they replied the same thing.
Now what happened today I lost my time my money my handset...all of because very poor Customer Service. If they didn't have the proper information than they shouldn't have provided me wrong info regarding IMEI.
I ques at Customer Relationship Center at Naupada Thane, But they didn't help me about any thing.
After that I called 121 and spoke to CSA at around 14:20 PM [protected]...She spoke very rudely and didn't listen my complaint.
Right know I am feeling morally harassed by Airtel Customer Service. This is not the way to treat costumers...I am a customer of airtel since 2005.
I don't know how Airtel had put my IMEI on invalid IMEI nos' list. While each and every GSM Service providers are providing the GSM service on my mobile handset except AIRTEL.(After inserting various GSM Sims in my Handset)
I want to start Airtel services on my Mobile hand set(Z6 MOTOROLA [protected]) any how.
I am very very disappointed with Service of Airtel.

I have a very strong faith at Airtel's Grievance Department.
This is a very humble request to you to resolve my Complaint ASAP.

Regards
Deependra
[protected]/[protected]

Hi Sir...

Your billing system is have wrong, ur frauding to ur customer, ur system charge me of that calls also which i not make but i cant prove that .but ur system charge me bill for that number which number is not in use, not active from last 6 month and i can prove this bcoz that no. is also post paid and i can get the details of that no. i was complaining from last two month but nt geting result and today my outgoing is nt going on if my problem not solve up to tomorrow then i will made case in consumer court on ur company i want result upto tomorrow within any condition .

thanks and regards

Raju Bargale
mobile no. [protected]

pls deactivate igmobi.
my no- [protected]
sanjeev pradhan

I am faced with this Rs 15 deduction problem myself. I have the lowest end mobile phone, with no WAP support. Still they are deducdting Rs 15 citing some WAP service. I have already lost at least Rs 90/-
Call centre executives put it bluntly that they cannot deactivate it. Since I find many people facing this issue we should get together and make a representation to Airtel senior management.

Email hi_pedler@yahoo.com

After reading this comment you will not visit this website again

Dear friend this happen with me and with my friend also though i send cancellation sms=DMCA@ 250 my INR 15 rs got deducted i immediately call 121 executive also reply me same then i calm myself and again made call after 24 hour since 24 is require for system updation. I made complaint with all details like date /time when i got sms and when i send sms for cancellation date/time after this he assure me that he ( Airtel ) will send me my balance and yes i do get my balance in 48 hours with sms confirmation like (we are pleased to informed you that an amt of Rs 15 has been credited in your account.* my friend didn't got his balance back cause he fail to lodge complaint properly)

Friend no any company is fraud except ( unReliance ) since government have punish them lot of time for exploiting and cheating with both customer and government. I feel as per as private telecoms sector concern only BHARTI airtel is ideal since there name bharti airtel sound more close to bharat than company like VEDA PHONE / UN-RELIANCE but this time your problem is serious i will advice you to email your problem to NODAL OFFICER i read abt this in airtel Manuel since i have habit of reading all the detail abt the product explain your complaint like all details like cell information mobile number since when ur ballcne deducted how many time u made complaint since airtel server always store all the data so i am sure he will look in this concern and he wil resend your balance. According to airtel information book nodal officer is the last step and he is suppose to either resolve or reply your complaint within 48 hours
*Email address= nodalofficer.mumbai@airtel.in /contact no= [protected] *mumbai circal only.

Friend i have also face lot problem like u. I face money deduction for mobile office service which was inactive and i was not able to enjoy and cancel it. Everyday my balance use to deduct by 14.99 and everyday i use to make complaints and they resend my ballace with same tape ( sure from tomorrow your balance will not be deducted ) this continued for 9 days then i went to Airtel gallery they also fail to resolve my problem then i desperately started searching solution on this and then i came to know abt this NODAL OFFICER but i didn't find the email address or mobile number of nodal officer then i request his email and mobile number just by sms to 121 and i got i email the story with full details i don't know should i tell this or not but i think people should know both side since this is complaint Bord people only posting complaints. I request to resend my INR 30 Rs but Airtel ( nodal officer ) send me INR 128 Rs don't know how he calculate my loss i tell this to my friend he explain me why i got 120 insted of just 30 he said cause i was badly harrase by airtel system server due some fault he paid the loss which i had ( financially / psychologically )

Just throw the Airtel Sim, Go for HUCH or Other Good service provider.
Or try CNCL MCA to 511

Just conform it is CNCL MCA or cancel mca

same in problem

Dear AIRTEL!

Sir! My Name Is Sushil Kumar Singh From Patna Bihar
My Mob No is [protected]

sir! ye no maine ek retelar se perchage kiya tha usne mujhe nahi bataya ki ye AIRTEL ke BANDAL Offer ke tahat aata hai.is no ko maine 200 ke monthly voucher se charge kar liya.Ab Problem ye hai ki mera No 149 se recharge nahi ho pa raha hai.Isme Main Samajta hu ki galti Us Retalar ka hai ya Airtel ka hai airtel ko bandal offer ke sim me ek pachan dena chahiye tha taki costomar dhoka na kha jaye.galti aap ki hai to main kiun 1 month se bhugat raha hu aap jald se jald iska samadhan kare aur mujhe 149 ka service de.

mera no 24 jan 2008 se chalu hai.aur tab se aaj tak maine aapke costomar care me 30 to 50 call kar chuka hu lakin ab tak mera koi solution nahi ho paya hai.sirf bola jata hai ki 24 hr me ho jayega to kabhi bola jata hai ki aap apne mob ka airtel to airtel balance ko katham kijiye fir aapka 149 lega.maine kai bar ye kar chuka hu.ab aap bataye ki main kiya karu.
main ye janna chahata hu ki kiya ab tak airtel ka 24 hr pura nahi hua hai kiya?ya next year pura hoga.hume to lagta hai ki apka pura system hi kharab hai.kiunki main apke patna airtel ke office me v kaye bar ja chuka hu wo v yahi kahate hain ki 2 din me ho jayega lakin baat wahi ka wahi hai.
Aap hume ye bataye ki main is mamle ko lekar AIRTEL Ke khilaf consuram forum me kiun na jaun.Agar mera ye solution 2 to 3 days ke undar nahi hoga to main consumar cort ka darwaja knock karne me jara bhi nahi hickichaunga.so i request to u ki plz jaldi is par bichar kar liya jaye.
Thanks
My Name :-Sushil Kumar Singh
My Mob No:- [protected]
My Complain No:-[protected](Last Week)
My Complain No:-[protected](28 feb 08)

My mobile set with sim has stolen on 29-nov-2007. I wants to get a duplicate sim. Please tell me about the instructions of duplicate sim.

Namaste Mr. Kumar,

We would like to inform you that your concern listed 27 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Kumar,

This is to inform you that your concern listed on 27 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

my name is balakrishnan from tirupur (tamilnadu),
i purchased a sim of Airtel around two months ago Of Mobile No. [protected] and i will given my proof voters id & ration card xerox copy. sim number [protected], but till date this sim is not activated.

I AGREE with the complaint and I suggest Airtel to be more careful & responsible with the customers.

Hi Buddy,
Here are the details below of the mobile no. We cannot trace the details of the person who own this number. You have to contact the Airtel Servie centre for the following details and inform them about the problem. They will surely solve this problem or give warning to the follow guy.

Number: [protected]
Location : KARNATAKA
Operator : AIRTEL
Signaling : GSM

990 numbers are phone sex lines. YOU have to call them in order to get on their list.

hi
This is Firoz Khan from New Delhi..i purchased a prepaid sim of Airtel No: [protected] and Sim No: [protected] 7 . I bought this sim on 18th Aug. 2008 from Mobile Store Kalkaji [Off Nathu Sweet, nr. Kalka Depot]

The problem is my sim is not working since day before yesterday. I have been told to re-deposit relevant documents twice..i deposited all the documents (add proof, voter ID, Photo) to the same Mobile Store on 15.10.08...stil my connection is not working and there is no use of talking to customer executives as hold the phone for long time, I have tried many times, but no one is ready to talk.

May I know who is going to take reponsiblity if my documents which I gave 1st time, are use in any illegal work/purposes.

thanks and hope for early action
firoz Khan

No bill recieved . I had called up around 100 times to send me the bill but every time they said we will send you with in 48 hours but not its extreme . I want to disconnect this phone and Internet service . please look into this matter airtel no [protected] .

i have received your bill no. [protected] dt 07.01.08 telephone [protected] , which you show previous amount 860.00 period of 01.01.08 to 01.01.08.

this is not match for our last bill & payment. so may i request you to please send us currect bill for the corrent period.

thanking you

jasbir singh

the perfection house
2870 , hardhian singh road , karol bagh, new delhi-05

I received a massage saying "your account debited 10.00 INR for your last downlod. I didn't downlonlod anything.so why they charge me.I want to cancel my account.So please tell me how can I cancel my account.

just received a message saying "your account has been debited 25.00 INR for your last VAS download" I dont know what VAS stands for and what sort of service it is. I have just recharged my mother in laws mobile while overseas; and wanted to have some talktime available while she is in transit. Funny. I dislike Airtel for this. Hope they have a better explanation of what this is and why are they ripping off the customers while in roaming. This doesn't help.

I just received a message saying "your account has been debited 25.00 INR for your last VAS download" I dont know what VAS stands for and what sort of service it is. I have just recharged my mother in laws mobile while overseas; and wanted to have some talktime available while she is in transit. Funny. I dislike Airtel for this. Hope they have a better explanation of what this is and why are they ripping off the customers while in roaming. This doesn't help.

hi..
At present I am in aborad n I also found the same...
Airtel cuts Rs. 99.00 one time from the balance without any intemation, and the person didnt apply for that service. I hv tried to call center they are not doing anything i m fully fdup what VAS download system simply Airtel cheating to subscriber

what to do?
+[protected]

Hi, I also am finding this really funny and annoying!
This is too much without even our knowledge...

If Airtel does not do something, I am going to complain in the consumer court.

They cannot take advantage of our hard earned money.

Airtel is deducting for VAS download out of my balance. I am doing anything ring tones and I don't use their services. I reported to customer care and but they do not reply me. the charge continues

hi..
I also found the same...
Airtel cuts Rs. from the balance without any intemation, and the person didnt apply for that service.

what to do?

Please Advise when the operations are starts in Sri Lanka.

I also find regularly that Airtel is deducting Rs.14.99 intermittently for VAS download. I have no interest in changing ring tones and I don't use their services. I reported to customer care and also sent deactivating message over the number given. But the charge continues.