Airasiaspoilage charges levied on me

S Nov 02, 2019

I booked return tickets for 2 pax for travel by Air Asia from Bangalore to Bhubhaneswar and return. My PNR is WSYFPW. Onward travel was for 12/12 2018 and return for 15/12/2018

As we could not travel due to unforeseen circumstances, I had cancelled the tickets for both pax

However, I was refunded only Rs 1710/- deducting a spoilage of Rs 6886 for the return leg. I think this levy of 'spoilage' is totally incorrect as it involves no mistake from my side. I am entitled for this refund.

Hence I request you to release the 'spoilage fee' retained by you IMMEDIATELY without any further delay.

Anticipating your positive response ASAP

My email id is: [protected] and mobile no is: [protected]

S Chandrasekaran

Post your comment