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Affordable Dentures & Implants / Affordable Care Profile

Affordable Dentures & Implants / Affordable Care

www.affordabledentures.com

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2.1

Overall reputation rating based on reviews and complaints

Affordable Dentures & Implants / Affordable Care earns a 2.1-star rating from 2 reviews and 138 complaints, indicating that most dental patients are somewhat dissatisfied with their prosthetics and services.

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Affordable Dentures & Implants / Affordable Care Complaints Page 3 of 7

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8:48 am UTC
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Affordable Dentures & Implants / Affordable Care dentures and patient care

Had all of my teeth extracted on 8/21/18 and temporary full set of dentures made. I was told there would be some bruising and soreness. I did not expect to look like I got the * beat out of me by mike tyson!

After 3 weeks of heeling time I went back to get the dentures adjusted. The day they adjusted them the teeth fit and I felt no pain. The following day they were loose and painful. I also had a headache and jaw pain since the first day of wearing these dentures. I returned to their office to get adjustments and inform them of the continued headache and pain in my jaw a few times per week with same results. Feel and fit okay when I leave and a few hours later they are loose and painful. I asked the attendant and she said that they were not going to be perfect because they were temporary. My response was that they are temporary for a year. I have mouth and jaw pain, a constant headache and I cannot eat with them because they are crooked. Again, adjust and fine and next day back to the way they were.

Again I go back the following day. I had a new attendant and I asked her why they seem fine the day I go in but then a few hours or the next day they are loose and painful again. She said just a minute and left the room. When she came back she handed me cora caine. I had never heard of it before. She asked me not to say where I got it and told me that it is a denture adhesive with a numbing agent in it. They line the denture with it and it glues and numbs and they feel great until it wears off.

After several weeks of complaining of the constant headache and jaw pain with no relief and the ill fit and painful dentures I went to a local dentist for a 2nd opinion. He said that the baseline of the dentures were off and causing my jaw pain and that the lack of depth to the teeth were the cause of the headaches. I went back to affordable denture with this information and they finally decided that they should make me a new set of teeth. I felt so relieved. I have not been able to eat anything substantial, I could not wear the teeth due to the pain and therefore was not able to leave my house.

I go for the fitting for my new set of dentures. They feel fine and seem to fit. This is a friday afternoon. Saturday morning I was devastated. I put the top in and immediately felt intense sharp pain. There was a spur on the upper pallet. I put in the lower denture and there was 1/4 inch play of front to back movement. The bottom edge of the denture dug into the lower area of both the inner and outer area of my gums.

The following monday I go to another local dentist. He took one look at the teeth in my mouth and said that there was no way that these teeth were made to fit you 3 days ago. He told me not to wear them and to get a lawyer.

I went back to affordable dentures that day and asked for my 100 day 100% refund and they refused. They were going to deduct for both sets of teeth and all of my office visits.

So I asked instead if I could transfer to the burns, tn office. They agreed. I went to my car and called the burns office and they made me an appointment and while they were getting my personal info they had a call come in and put me on hold. When the receptionist came back to the phone she cancelled my appointment and told me they were no longer taking transfer patients.

So, today, november 12, 2018, I went to see a lawyer. It has been 90 days now since I had my teeth extracted. 90 days with an intense headache. 90 days with intense jaw and mouth pain. 90 days that I have not been able to eat anything but soup, potatoes, yogurt and the like. Today I find out that the 100 day 100% guarantee does not start until you get your final permanent denture. So for 1 year and 100 days I get to have a headache, jaw and mouth pain, not be able to eat and not leave my house because I will not be able to wear my loose fitting, ill made torture devices.

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11:40 am UTC
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Affordable Dentures & Implants / Affordable Care upper plate and partial bottom.

I was seen in office in Hattiesburg in February 2018. I was healing from prior teeth extractions(5). The dentist and assistant showed and put teeth in that day. I fealt they were crooked in front but they ignored my concern. I received the teeth later that day. I tried to get in to get another appt. but they had no openings. I tried several times. I called for probably 3 weeks and did not receive a call back from office. I called again and got the office and at this point the receptionist made me an appt. I was insisting that I wanted them to start over. These teeth are a mess. The plate up top rolls around and hurts to where. The partial on bottom has a broken wire and not wearable. So, the dentist ignore my wish to start over and charged me another 30.00 and sent me home. I am disabled and it took me 2 years to save for these teeth and I don't have anymore money for this. I cant believe that they put me back to see the same Dr. I had previously seen. He seemed combative and insisted the wire would not break. So I now have bottom plate that is broken. My big problem is the teeth they r using for an anchor are falling apart and hurting I guess they r full of fillings and they pull of the teeth r breaking apart. Your company should have never put teeth on unhealthy teeth. I need to have these last front teeth pulled and get a full plate on the bottom. I still have no teeth to chew with and I have been crying from the disappointment. So now I need your help. I am considering a lawyer if this problem is not resolved to my satisfaction. Thank you so much and please contact me soon.

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11:02 am UTC

Affordable Dentures & Implants / Affordable Care denture/ partial implants

Affordable Dentures in San Angelo Texas. Will completely get you for everything you have. Steal medication you were prescribed from them before your surgery/ procedure and then take you off as a patient and not let you proceed with getting your last set and make you just keep your partial. All the people in this building working were absolutely horrible, unprofessional, inconsiderate and liars above all. Dentist came and went from there, never knew which dentist you'd have next coming in there, ask where the other one was their response "who" "oh yeah, he no longer works here". Totally don't recommend this dentist on my worst enemy.

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1:16 am UTC

Affordable Dentures & Implants / Affordable Care how I was treated

I went to affordable dentures about 2 yrs ago and got my first set, I bought a new denture wearer package. Well I made my appointment to get my permanent set this may and had to reachedule do to kids school functions well my next appointment was may 31 and the night before my 10yr old son tried to kill himself so I missed my appointment. I called at 8 o'clock the next morning trying to tell them what happened and this woman would not let me speak to the dr she told me my childs life meant nothing to her and it didnt matter if he lived or died, I missed my appointment so they werent gonna honor my package because of my neglagence! She told me my son trying to commit suicide was my neglagence! So I drove there hoping I could speak with the dr to explain why I missed, she told me she wasnt letting me speak to him and wasnt even going to tell him I was there wanting to speak to him. I have called the corporate office and the legal team for affordable dentures. No one should be treated that way or spoke to that way when they're already going through something as painful as I was and still am! This woman even had the nerve to call me a [censored] and tell me if I did not leave she was calling the police on me.

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7:45 pm UTC

Affordable Dentures & Implants / Affordable Care dentures and pain... cant eat lost lots of weight still don't have teeths

I have been going to this place for mouth work paid $8000... I always paid this company on the way out every time... On the last appointment they wanted me to pay upfront... The balance.. Was $2000 left... That threw up red flags why I have to pay upfront on the last visite... When asked they just closed the the window in my face... Pay or leave is what I was told, then I was told that the police would be called... No other dentist will touch my mouth without starting all over the whole implants... I cant afford to pay another $10.000... For what they started n didnt finish..

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Update by wells4361
Jan 30, 2018 8:03 pm UTC

Its been almost two years now...been sick alot...still cant chew anything...shame to go out in pulic...they pulled all my teeth then treated me like a dog after getting my $8000 dollars its like i was robbed ...just wounder how many other have they done this to..

Update by wells4361
Jan 30, 2018 7:49 pm UTC

everything the saME

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11:39 am UTC
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Affordable Dentures & Implants / Affordable Care upper dentures

I have only had my upper denture for approximately 2 months. Today, while eating breakfast, I bit down on something hard...I took it out of my mouth and it is a front tooth from my dentures.

My dentures that I replaced, were 8 years old and I never lost a tooth. My appointment is for a repair. I do not wan't a repair this early, I want a new denture. I do not want to be charged for a repair or anything. I just want a new denture made right, that will last at least a couple of years.

My appointment is tomorrow at 9:30am, If they will not give me a new denture, I will be asking for a full refund.

Thank you,

Sherri Szklarski
[protected]
Colorado Springs Office

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8:58 pm UTC

Affordable Dentures & Implants / Affordable Care bad fitting lower denture

I have paid $2200 so far for a economy denture that is so painful, I end up in tears when I try to eat anything. I have made two emergency appointments to have them work on it. They ground it down so much, you can see through parts of it. It has left cuts and sores in my mouth. They just are a horrible place to do business with. I still have to pay another $1880 a year from now to get implants. I am humiliated. I work a public job and have to wear this denture that is tearing my mouth apart.
I want this fixed. I want them to pay for me to go to a reputable place and get real dentures.
I am a disabled adult, and they took total advantage of me. The denture was supposed to be affordable. This is their crappy economy denture and it is going to cost me over $4000. What is affordable about that? I am getting a lawyer as soon as possible.

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1:55 pm UTC

Affordable Dentures & Implants / Affordable Care scam? unlawful practices taking money without completing service

I went to Affordable Dentures in Covington, LA. in Aug. 2017. I paid a total of $3800.00 for implant and crowns, and upon my 3rd/4th visit, the whole place disappeared.. closed down. I called the 800# multiple times and went by the office. When someone answered the phone, they took my info and said they'd call back. Never a call back! Finally I went by the office again and low and behold it was open with a NEW Staff! I was told by the NEW receptionist, Nikki, that the previous dentist, Dr. Coleman confiscated everything, records and equipment and left town! Someone from corporate would be in town soon to speak with me and complete the work started. Ms Nikki confirmed that they did have record of my payments. AFTER waiting for over 4 months... called to say I had an appt. with a Corp. Dentist May 23rd. In the meantime a crown fell off my eye tooth! I immediately called Ms. Nikki, and she said they would call me back. After 3 hours, I panic and called back. She then told me there was nothing Dr Faller could do..he did not have equipment for crowns! However, Dr. Coleman was now in Metairie, LA.. She gave me an invalid address and a false phone number. WHAT A SCAM! Now I have an implant and no crown, a fallen off crown, and 2 teeth ready to be crowned and probably decaying after all these months! Wish I knew what to do.. I'm trying to retire and barely am making ends meet.. If Dr. Coleman actually did all the things she said.. why is he not in jail? Is Affordable Dentures not responsible for their work? I would like all my money back and/or have the work completed that I paid for. Ms Nikki informed me that I could get a lawyer, call the Louisiana board of dentistry, complain or whatever I like... they did not have to do anything because Dr. Coleman had my money. ?

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Doris Anderton
US
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May 30, 2026 4:21 pm UTC
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I live in Atlanta,Ga. Low and behold if the same issues are happening here too. I give this company a 1. Don't Go!

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Ericka Poppe
Antioch, US
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Jul 20, 2017 3:04 am UTC

I'm sorry for your terrible experience and I saw a dr. Belusko in Vallejo California for a new set of dentures and it was the dr himself who had booked my appt the previous week and I had a broken off front tooth and lots of other bad teeth due to health probs however I showed up and he had no staff and no recall of speaking to me or why I was there. I've been so ashamed to even seek care yet when I do- do not treat me like dirt! He got angry at my boyfriend because he took us in a room to look at my mouth and I explained I can't do implants- my health - but need some teeth as I can only drink Ensure with chronic autoimmune pancreatitis. He then turned around to pick up his denture models available - he sarcastically said " we have buget Econ ford package, we have slightly better " Honda version of dentures and then " the Cadillac of dentures" my boyfriend about dropped his jaw on floor, I could not help being a bit embarrassed.. Then he was called away to finish another patient who was expecting rest of his teeth that Monday but was told hey- Thursday or nothing... Then he walked back to hear me say to boyfriend " he's not got any teeth here till Thursday but he assured me it was a two day job at most and then a small wait for permanent denture. When Dr Belusko overheard me say" I'm not going to wait till Thursday. He could have been nicer as my boyfriend lost those two work days Belusko said I'd need him to drive me and all. However upon hearing what I would have told him about waiting- he said " here's your coat. -The [censor] actually grabbed me by my arm to propel me toward exit. He was absolutely obnoxious and I wanted to call police because he grabbed my arm hard. He screamed like a wild man and other patients waiting were also saying they were not happy at their treatment by him. When I left or as I was shown exit- I was crying from bring grabbed and I was humiliated by treatment I got. That mean so called dentist seemed like he was very jumpy and rude and dancing around in back - I honestly wondered if he was under influence? I would not use his services had he been last dentist alive. I have now found horror stories on yelp and thank god I left.

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3:04 am UTC

Affordable Dentures & Implants / Affordable Care treatment of patient

A dentist at affordable dentures in Charlotte north Carolina ...he tarted my 70 year old mother like crap!She grabbed onto his arm because he nearly killed her and then told her i hope you bleed to death and told her i dont care!Bad thin g was this guy was a preacher at a local church ...I'm sure this guy isn't around anymore but the way he treated my elderly mother was in excusable !No human especially a professional dentist should EVER tell a a patient they hope they bleed to death and dont care!That's wrong on so many levels ...it breaks my heart ...had i been present it would have been so on !If that ### is still alive i hope he gets fired!This took place about 20 plus years ago but needless to say it should have never happened!You dont speak to patient like he did my poor elderly mother, she was there for help not to suffer and suffer mental abuse at the hands of some creep dentists ...Had i known this took place i would have reported it that very same day!My mother didn't tell me because she was so hurt and shamed many years later ...please hire some professionals to treat your patients like actual human and with respect instead of like dog crap!She didn't deserve that BS ...this is so wrong ...she forever be haunted by this rude, piece of trash that told her to bleed to death :(

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3:52 pm UTC

Affordable Dentures & Implants / Affordable Care poor quality and bad service

I went to the affordable dentures in Covington, la in December 2013 and paid $5500 for extractions, implants and dentures. Since then the top plate has broken 4 times. I called that office on march 22, 2017 and was told that I would have to see the dentist (who was new and the one that did my original teeth is gone) and pay to have them fixed and for anything else that needed to be done. I went to affordable dentures in Gulfport, MS and was told that the implants I have are too long and causing pressure on the top in a way that stains them and causing them to brake. I was also told that I would have to have my current implant cut off and different ones put in and have to have new dentures made costing me $6000. the affordable dentures in Gulfport said they have been having other people come to them and are fixing their dentures and implants(those people went to Covington also). My mother-in-law is having the similer problems and was told pretty much the same thing.

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Doniphan Donahue
Mobile, US
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May 23, 2022 7:02 pm UTC

I'm hoping that you guys are lying about the poor service. I have an appointment there and have been avoiding going just due to the scare tactic of getting my mouth done and now I have to be told that they are a fraud and I have an appointment Thursday for a funeral that I must attend Saturday! Please someone give me some reassurance that there is some good with affordable dentures and Miss Nicole Jackson is not a frauding scam find desperate to have teeth done

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Brigi626
Hammond, US
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May 19, 2017 1:40 pm UTC

I also went to Affordable Dentures in Covington. I paid $3800.00 for implant and crowns, and upon my 3rd visit, the whole place disappeared.. closed down. I called the 800# multiple times and went by the office. When someone answered the phone, they took my info and said theyd call back. Finally I went by the office again and low and behold it was open with a NEW STaff! I was told by the NEW receptionist that the previous dentist, Dr. Coleman confiscated everything, records and equipment and left town! Someone form corporate would be in town soon to speak with me and complete the work started. They did have record of my payments. AFTER waiting for over 4 months... Nikki called to say I had an appt. with a Corp. Dentist. In the meantime a crown fell off and lost, on my eye tooth! I immediately called Ms. Nikki, and she said they would call me back. After 3 hours, I panic and called back. SHE then told me there was nothing Dr Faller could do.. however Dr. Coleman was now in Metairie. She gave me a ficticious address and a false phone number. WHAT A SCAM! Now I have an implant and no crown, a fallen off crown, and 2 teeth ready 2 be crowned and probably decaying after all these months! Wish I knew what to do.. I'm retired and barely am making ends meet..

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5:26 pm UTC

Affordable Dentures & Implants / Affordable Care repair dentures

3/9/2017 chart no. 054805
In 2015 I got my dentures from affordable dentures on augusta west parkway in augusta ga. I had my dentures a little over a year and my bottom plate broke in half. I went back to affordable to have them fixed the date was sept 2016. I payed 200.00 they fixed them and I asked them to reline them. On feb 2017 my dentures broke again (That is only 5 mos. Later) I went back to affordable to have them fixed and they said I must have dropped them. I told them I have never dropped them I an very careful with them. They said it will be 130.00 to fix them again. And they said there was no record of them fixing the broke dentures before (Just a reline. ) I went to pick them back up again 3 / 9 / 2017 and they said we cant guarantee they will not break again. Does this mean in 6 mos they could break again and I will have to pay another 130.00 or more ? I wish I would have gone to a reg denture place to get them. I payed over 1200.00 for them the first time now I am paying out more and more on them. Is this how they can make them affordable by charging people more and more every time something happens to them. I'm sure I will not hear nothing from this letter but I wanted you to know how I was taken. And I don't fell like I should have been charged for this. Cheryl burke

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6:20 pm UTC
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Affordable Dentures & Implants / Affordable Care paid $1300.00 for upper dentures, they will not provide them

In March of 2016, I had to pay almost $1400.00 before any work was started. I paid almost $1400.00 for upper dentures. I was told I could get my permanents in 6-9 months. when they put my temp in, it was crooked, I was told (you must have moved). the first week before I could even eat, a tooth broke. they would schedule an appointment then call the night before and cancel.
now its a year, they will not schedule for me to get my permanents. I have e-mailed the corporate office 3 times, they are not responding. they stole almost $1400.00 from me, they will not provide the product I paid for. when I call the office in Mentor Ohio, as soon as I say who I am and that I want my permanent denture, they put me on hold, then hang up.

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2:34 pm UTC

Affordable Dentures & Implants / Affordable Care paid for top of the line dentures got substandard

A year ago, after having spent over $30, 000 out of my pocket for endless root canals, dentures that were not good, etc., I decided to try Affordable Dentures. I paid for the top of the line most premium dentures I could for almost $2, 000. What I got were standard and they don't work good at all. They have some to compare at front desk and mine were nothing like the ultimate premiums they had sitting there far from it. I had the doctor come out and I showed him, and I swear this is what he said, "Oh yeah, no big deal, we just had to use a different material is all." Well DUH. I'm only 52 and on disability. I saved so long for those. I am just so sad. So very, very sad. I have lost 82 pounds due to my inability to eat hardly anything.

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3:40 pm UTC
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Affordable Dentures & Implants / Affordable Care unethical behavior

Made me give them on star, otherwise I would not have given that. Walked in, and a sign on the window saying you have to have your dentures clean of any fixodent . How was I to do that? With my car keys? Maybe telling clients before they got there would help. Receptionist was kind, then my name was called and a nurse greeted me with scrubs on that looked like she had pulled them out of the bottom of the laundry basket. I apologized for not having the fixodent removed from my dentures and she was hateful. Doctor was also hateful, trying to talk me into something I clearly told him I could not afford. If you are looking for any kind of compassion, forget it. I would never give them a chance to work on my mouth. Stay clear of Muncie IN Affordable Dentures. 01/2302017

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Update by Unhappy59
Jan 23, 2017 3:41 pm UTC

Will not return.

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7:26 am UTC

Affordable Dentures & Implants / Affordable Care dentures

I Tried working with this company for over a year trying to get a denture that fit properly. Everytime I made a suggestion of why they did not fit right they said well it's because they are your tempary dentures. Finally got my regular ones. The fit was horrible. I said I wouldn't be able to bite they said I would have to cut everything i ate into bite size pieces as no one who wore dentures was not supposed to bite! WHAT THE HECK! I was never told that! And I have worn dentures for almost 50 years! When I told them I wouldn't accept them because of the fit they basically kicked my behind out the door and would only give me back a fourth of what I paid last year! I would never refer these people to anyone! Do not trust them!

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5:22 pm UTC

Affordable Dentures & Implants / Affordable Care partial dentures

In August 2016 I went to affordable dentures in okc Oklahoma. I has 3 extractions and a partial made. In October they broke in half. I bit down on a mini sweet bell pepper and his caused them to break. I have my next appt on Jan 11 but today on December 30 they crack again. I have been chewing and biting on
the side to eat. I am old them after they fixed them in October they did not fit. She said I don't know why I said they are moving and she said oh I need to tighten them. She bent the wires around. I said they still don't fit and she said they did. I asked if they had a warranty and I was told no. This is just a scam and taking peoples money and taking your money young and old.

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5:35 am UTC
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Affordable Dentures & Implants / Affordable Care dentures / poor quality

I purchased a full set of dentures for my husband from affordable dentures in Lincoln Ne. and it has been a nightmare, a huge disappointment, and a heart-breaking experience for my family. The quality of the product used to create the denture is very poor, they have no compassion for the patient, and they you concerns are of no concern to them.

My husband’s dentures broke 3 times in the first year, the first break occurred after he had them less than a month. Each time he went in for the repair the staff were very rude, the attending dentist told my husband on his third visit with broken dentures “this will be the last time we repair them for free”.
The company has a patient satisfaction promise which in part states “Our Patient Satisfaction Commitment simply means we want you to be completely satisfied with the services you receive at the practice. This applies not only to the dentures we provide, but also to the kind of patient care you deserve to receive”. Clearly this promise is nothing more than words!

My husband’s dentures no longer fit after one year, re-alignment is $200 per denture. This is the worst experience we have ever had, I do not recommend anyone EVER consider having any kind of oral care performed with this company. Forget the price, think about the long term headaches and issues that occur when doing business with this company and STAY AWAY!

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9:56 am UTC

Affordable Dentures & Implants / Affordable Care not complaint, but reply to affordable dentures port st lucie fl

I was on here upset that my dentures did not fit. I had no idea about how they would fit never having had dentures before.
The doctor replied to my comment with a scathing reply. He has all the right to. But he is not in my shoes.

When I went to Affordable Dentures on March 11, 2016, the website had advertised that a certain doctor was at this practice. I went there that day for extractions an healing dentures.

I did not know the dentist had left, and a new dentist had bought out the practice. Dr was there maybe 2 weeks when I went there. The doctor has excellent credentials, that's not the issue here.

OK, I get teeth extracted and my dear friend, who has the soul of an angel, tells me that healing dentures are way too big for my mouth. I was going to my daughter's wedding in 2 months, and told them at Affordable that people did not like my dentures, I did not like the dentures and had to go to a wedding. They did make me a new upper denture for my daughter's wedding .

Since I never wore dentures before, I had no idea about fit. I had no idea that I did not have a lot of bone in my mouth to work with. I understand that gum disease shrinks the bone in the mouth.

I swear to God, it was not discussed with me that once I got my permanent dentures in November 2016 that they would be falling out of my mouth loose. I DID NOT KNOW. I was never informed.

I wrote a reply to the dentist's reply. I did not see it so I am posting again.

No, I am not crazy. No I am not a complaining person. I am not. One can ask everyone that knows me.

When I received my perm dentures in November 2016, I had again, no idea they would be falling out of my mouth loose. I have to wear tons of paste to keep them in place. I have even gone on ebay to buy the now discontinued Cushion Grip at a ridiculous price.

I HONESTLY WAS NOT TAUGHT THAT MY DENTURES WOULD BE THIS LOOSE, I SWEAR.

When I went back to the dentist after finding out that I had no upper suction in uppers...lowers are a partial, thanks be to God.

Dentist stated we could run my credit for implants.

I live on under a thousand dollars a month as a retiree, because when the economy crashed in 2008, I lost my job and had to live on Unemployment and then retire early in 2010. Every month is a struggle for me, trying to make ends meet. I receive EBT because I live below the poverty level as a senior.

I spent about $5000 at Affordable and have the Care Credit bill to show for it. It takes a humongous bite out of my low income. So implants are way way out of the question. I even go to food banks now and then because poverty is poverty and money only stretches so much.

To the doctor, I honestly did not know that I would have had trouble retaining the dentures. If you had stated so in the beginning, I don't know if I would have had the procedure done.

If it was mentioned, it was mentioned in passing. Educate you patients. I understand you were brand spanking new at the practice at the time. But if a person is going to have issues please reiterate and reiterate some more. I even went to a second dentist to affirm what the dentist told me when he advised me to get implants. If only I could. If only I could. But I can.

I can't reiterate enough that the practices need to educate and educate their patients over an over again regarding how their dentures will fit. Honestly, honestly, it did not happen in my case. I wish it did.

I cried my eyes out after reading the doctor's reply to me. I called the practice. I understand there's nothing they can do, but I was promised a call back. Do I have hard feelings against this practice? Not at all. The dentist? Not at all, but I am hurt.

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8:42 pm UTC

Affordable Dentures & Implants / Affordable Care bait and switch

my "Premium" Dentures that I had made by Affordable Dentures in Redding California on October 29, 2015 have broken yet again...three times I have had to take them in for repair, once my fault, the other two no fault of mine..my bottom denture has now broke in half..I bought a Premium set, yet these are paper thin, you can see thru them...I believe Bait and Switch tactics were used...Now no one answers the phone nor is anyone in the office...no signs on door...so will be filing lawsuit and contacting my credit card company (I managed to pay my dentures off early to avoid finance charges)...maybe I'll get lucky and get my money back to I can put it towards a good set of dentures

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Dr. Pickens
Lincoln, US
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Dec 26, 2016 5:44 am UTC
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We had that same problem with the company and denture quality. It is very sad that my husbands dentures broke 3 times in less than one year, first time was after the first month he had them. Now they no longer fit. This has been one of the worst experiences we ever had!

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Affordable Dentures & Implants / Affordable Care alveoplasty and dentures

I went to Affordable Dentures in April of 2016. My teeth were infected down to the roots and had to be removed. I had 3 removed at Aspen Dental prior to this but changed to Affordable Dentures due to pricing. I had 18 teeth removed in May (I had a severe infection in my gums and had to wait for the infection to go away). The Dentist informed me in April that in addition to having all of my teeth removed, I would have to have alveoloplasty performed (reshaping of the jaw bones) on both sides, top and bottom of my mouth so my dentures would be able to fit correctly. The Dentist did not suggest an Oral Surgeon and I do not know if he is qualified (to this day) to perform alveoloplasty. I trusted that he knew what he was doing and I went ahead with the extractions and alveoloplasty. On the pre-op paperwork, I had listed all of my allergies, etc. One of these is being allergic to dissolvable stitching. After he performed the FIRST alveoloplasty, dissolvable stitches were placed in my mouth. This created redness, swelling and more infection in my gums and was EXTREMELY painful. In addition, there were places in my mouth where jagged bones were trying to come through my gums. I went back to the dentist. They had sent me home with Polygrip and my temporary dentures and told me to place the dentures in my mouth immediately. No one told me not to use the Polygrip and I used it as soon as I got home. This made some of the stitches come out when I removed the dentures. Apparently there was a paper with post-op instructions telling me NOT to use Polygrip, but this was not sent home with me and was still in my file on my second visit. In addition, the temporary dentures were extremely too large for my mouth and looked awkward and clearly were the wrong size. This created much pain and subsequent re-fittings did not solve this. All the re-fittings did was to cut up my gums on every visit. Eventually, due to severe pain and discomfort after the attempted re-fittings, the dentist looked at my mouth again and first became angry with me for using the polygrip after the first alveoloplasty and accused me of "picking" at my gums. He was extremely aggressive in his tone and made me feel like all of my pain and discomfort was my own fault. I left in tears at how I was treated and also because I was in pain. He said he would have to perform a SECOND alveoloplasty. So in June I had the SECOND alveoloplasty performed. The nurses, with the exception of 2, all treated me very poorly and were extremely rough with my mouth and dentures. This time, the dentist used regular stitches. These began to come loose almost as soon as I came home. This made the healing almost impossible. The dentist had to re-stitch my gums. I continued to go back and forth to the dentist to have my temporary dentures adjusted and every time they were basically forced into my mouth, creating cuts and scrapes. All during this time, there were places again, where bones were trying to come back through my gums. The dentist looked at my gums after about 2 weeks and then informed me that he would have to perform a THIRD alveoloplasty. Again, his tone was an accusing tone that made me feel like I had done something wrong. It had gotten to the point where whenever I had to go back to the dentist, I would get physically sick to my stomach on the way to the dentist office. It was only after I reminded the dentist that I had a terminal illness and just wanted my mouth fixed AND after I had my boyfriend come back with me to talk to the dentist about how poorly I had been treated by the dentist and most of his staff, that he softened his tome to me. I also had listed my terminal illness on the pre-op paperwork. Apparently this was overlooked, as well. In July, I had my THIRD alveoloplasty performed at Affordable Dentures, by the same dentist who had already performed this procedures 2 times before. My gums were cut open and my jaw bones were grinded down for the THIRD time. (I was awake the whole time during all three procedures.) He stitched my gums so severly and with so many stitches that my gums have places on them now where they are pulling up from the bottom of my mouth and the dentures cannot go into my mouth. After this THIRD procedure, my dentures still did not fit correctly, despite his staff trying their best to cram them in. They eventually agreed that they were not going to ever fit and made a new set. It is now August and the dentures still will not fit. The places on my gums at the bottom where they are pulling upwards hurt. I have at least 5 places where bones are still sticking out and creating extreme pain and discomfort. I eventually went BACK to Aspen Dental for a second opinion. They took x-rays and the dentist examined my gums and have concluded that I need to see an Oral Surgeon for yet a FOURTH alveoloplasty. I went to Affordable Dentures unaware of the reputation of this company and specifically, this office. I weighed 110 prior to April. I now weigh 93. I have lost 17 lbs and am in severely poor health. I just wanted my smile back. I now have to look forward to another painful surgery and months of recovery that could've been avoided if only the alveoloplasty had been performed correctly in May, or June, or July. I want to full refund by Affordable Dentures and will gladly give the dentures back. I now have to figure out how to pay for all of this again and will use Care Credit for this again, if I can get it back from Affordable Dentures. I have learned a painful lesson from all of this. I urge anyone that reads this to pass on to anyone considering Affordable Dentures.

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Wolston Lobo
Anjou, CA
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Aug 24, 2016 9:14 am UTC

Thank you for sharing this report.

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Wolston Lobo
Anjou, CA
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Aug 24, 2016 9:14 am UTC

Reading this report felt so bad. Thanks for taking the time to put out the report so others may understand and know before they take on their services.
http://www.dentalwill.com/2016/08/denture-fees-and-how-to-make-it.html

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