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Advance Auto Parts

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Advance Auto Parts Customer Service Contacts

Store Support Center, 5008 Airport Road
Roanoke, Kentucky
United States - 24012 is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Advance Auto Parts Customer Service. Initial Advance Auto Parts complaints should be directed to their team directly. You can find contact details for Advance Auto Parts above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Advance Auto Parts. Discuss the issues you have had with Advance Auto Parts and work with their customer service team to find a resolution.

Advance Auto Parts Complaints & Reviews

Advance Auto PartsCompany

The store here in Cambridge MD - believe it's store # 8848. I have been in the store several times and know people who work there. You have a young man Cody and young lady believe her name starts with K. Who work and always trying to please the company and their customers. There are times that customers are down right mean to them yelling they are going to report them to Corp. The General Manager is useless and puts all the work on Cody and other employees. Cody is very supportive and always there. Seeing a young man with such strong work ethics is amazing. Upper Management should be proud to have such wonderful employees and go above and beyond to keep these employees. This store would fall without them.

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    Jan 08, 2021

    Advanced Auto Parts — Failure to allow me to return an item I purchased

    I purchased a truck part that was the wrong [part as a truck driver I wasn't able to return to the store...

    Oct 24, 2020

    Advance Auto Parts — Car battery

    Bought a gold battery for my car a couple years ago and it went bad so went back and they replaced it for...

    Sep 03, 2020

    Advance Auto Parts — Customer Service

    Every time I go in harvey had to be right beside me. The minute I walk in he wants to know what I want. Je i...

    Aug 12, 2020

    Advance Auto Parts — Language spoken to the customer

    Today I told one of your associates that Walmart sold it the same gallon of Transmission Fluid for $7...

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    Jun 21, 2020

    Advance Auto Parts — Contactless delivery of products

    Advance Auto Parts advertises the safe delivery of products curbside/contactless by putting the products in...

    Advance Auto PartsBrake pads wear ever gold series

    I'm a mechanic an i've done a very high volume of business with advance/car quest, I persuade my clients and customers to purchase advance auto brakes versus rivals! And yesterday manager john and commercial manager will at store # 5910 709 albright rd rock hill sc, has insulted my intelligence to shop and do business any further with advance because he said advance has a new way of doing business which does not honor my warranty for me or my customers, so unless I find out otherwise I am starting to persuade any and everyone I know not to do business with this company! Been doing business here for over 22 years (was told I must have purchased my brakes from online) phone [protected]

    Brake pads wear ever gold series

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      Apr 24, 2020

      Advance Auto Parts — Employee refused to help me

      I went in today to purchase a part for my truck. The employee refused to service me because I was not wearing...

      Advance Auto PartsDistrict manager

      I'm a employee of advance auto and my district is very unfair he has my store open to the public and his other store on curbside only! Employees cant even go in the store to get parts for are shops we gotta stand outside and wait for parts

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        Jan 12, 2020

        Advance Auto Parts — worker complaint

        I am a past bf of one of the employees since the break up she is trying to say I am stalking her by shopping...

        Dec 23, 2019

        Advance Auto Parts — check engine light

        I have gone to this store 3 times in the last month for a check engine light to see what was wrong. When I...

        Spanish Lake
        Nov 06, 2019

        Advanced Auto Parts — hyundai elantra relay

        I stopped in and asked for a relay for my car. The "know-it-all" lady behind the counter said she...

        Nov 03, 2019

        Advance Auto Parts — very poor customer service from an employee at store # 6213 bridgeport - ct -06606

        I went today 11/3/19 to my store #6213 I was to buy oil and filter to my Nissan Pathfinder 2012. I wanted...

        Nov 01, 2019

        Advance Auto Parts — service

        The service in this store with this very racist store manager name john is very disturbing to me I know it...

        Advance Auto Partsbatteries

        Hello, I bought a battery back in August of 2015. It started acting up on me about a week ago, so I went into the advanced auto that sold me the battery. First the manager approached me and with no welcome or how can I help you. He says what do you need. I explained to him about the situation and he advised me I had to remove the battery and bring it in to have it tested. Now I know they could have easily tested it while in the car. I did as he asked. Then they proceed to tell me that my replacement warranty has ran out. Saying that they can only give me $18 dollars on a purchase of a new battery at the price of $196. I explained nobody told me about this odd warranty when it was sold. They said they can't do anything for me. I had to then practically beg them to at least charge it for me since I had already removed it from the vehicle. I will never patronize advanced auto again and will tell everyone I know to do the same. Their products and service leave much to be desired.

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          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Oct 15, 2019

          Advance Auto Parts — counter sales

          Last week we bought a headlight for ine of our service vans. The counter person looked up the part. When we...

          Oct 14, 2019

          Advance Auto Parts — transmission fluid for 2009 pontiac g5 given wrong transmission fluid.

          I went and purchased transmission fluid and filter for a 2009 Pontiac G5. And I am not familiar with the...

          Oct 09, 2019

          Advance Auto Parts — counter help

          I went in tonight to Auto Zone Here in Gladstone/Kansas City, MO. on Antioch about 7:15 pm and asked for a...

          Oct 09, 2019

          Advance Auto Parts — battery replacement

          I had my battery replaced at the Central Ave. store, my actuators for my heat/ac do not operate as a result...

          Oct 02, 2019

          Advance Auto Parts — recycle used oil

          Good Day, pursuant to a situation I en-counted at the Island Park Store on Austin Blvd in Nassau County NY, I...

          Island Park

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