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CB Home Safety and Security ADT Security Services Refund not received
ADT Security Services

ADT Security Services review: Refund not received

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12:21 pm EDT
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See the photos for the complaint. This is a problem since August this year. Was told absolutely no charge for coming out and replacing the nest camera that stopped working Was told to pay the $63.13 and call once it posted for a refund. Now have been advised will not receive refund and whoever told me at the time of appointment was wrong. This is definitely devastating after being a customer for over 20 years and paying ADT over $10,000.00 over this time. Customer service reads from a script and replies over and over the same response. I have sent several people to ADT, but will never do it again.

Claimed loss: $63.13 refund

Desired outcome: Refund of $63.13.

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  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
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    Residential, Sales
    +1 (800) 521-1734
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    Residential, Customer Service
    +1 (888) 244-4505
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    Business, Sales
    +1 (800) 515-2216
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    100%
    Confidence score
    Business, Customer Service
    +1 (877) 801-7387
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    Health & Senior Safety, Sales
    +1 (800) 658-7134
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    Health & Senior Safety, Customer Service
    +1 (844) 225-5723
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    More phone numbers
  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 16, 2025
  7. View all ADT Security Services contacts
ADT Security Services Category
ADT Security Services is ranked 2 among 61 companies in the Home Safety and Security category
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