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ADT Security Services review: For services

Alan Doonan of US

Nov 10, 2026 10:08 pm UTC

Verified customer

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I had ADT at my home in Utah and sold it 3 years ago and moved eventually my mom's home because she is late 90's and didnt want her alone. We then moved to a bigger house and installed ADT at her house because she was not occupying it. Finally we sold her house last August and cancelled service and now I she is being billed for service at my Utah address but her name is all over the account which never happened. I think they merged the account and I am trying to correct the information but because her name in on the account on my old address they wont speak to me. How in the world can this be resolved?

Desired outcome: Cancel all service under our names and figure out how her name was attached to my house in Utah where she never lived???

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216

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100%
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Business, Customer Service

+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134

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Health & Senior Safety, Customer Service

+1 (844) 225-5723

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More phone numbers

ADT Security Services emails

alwaysthere.c@adt.com

100%
Confidence score: 100%

Support

info@adt.com

100%
Confidence score: 100%

Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

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