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ADT Security Services Reviews and Complaints

ADT Security Services review: ADT Security

ralanbar of Terrell, US

Aug 26, 2025 1:50 pm UTC

Verified customer

Featured review

I have had issues with ADT for several months now. Had a defective sensor, called, had ADT send a new sensor...wasn't even compatible with my system, would not install. The rep uninstalled the other sensor so I had a defective system. Called and cancelled everything other than life safety and they WENT UP ON MY BILL! WHAT THE HECK!?!?!? Less service for more $$$!
No idea how these people stay in business

Claimed loss: the total loss of my security system!

Desired outcome: There is no outcome that would keep me using ADT

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216

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100%
Confidence score

Business, Customer Service

+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134

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Health & Senior Safety, Customer Service

+1 (844) 225-5723

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More phone numbers

ADT Security Services emails

alwaysthere.c@adt.com

100%
Confidence score: 100%

Support

info@adt.com

100%
Confidence score: 100%

Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

ADT Security Services social media
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