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CB Home Safety and Security ADT Security Services Complaints #282-301
ADT Security Services

ADT Security Services review: 3 year contract and cost of service

S
Author of the review
3:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

They get you with a 3-year contract and if you move - no problem they just bill you for the remainder of the 3 years. I paid over $1,000 upfront because their "free installation" is a joke. Then the monthly is more than twice their competitors. Also, if the system is triggered and turn off before 45 seconds + they don't call or do anything. A lot can happen in that period of time - a lot can happen during that period of time. Their service is inferior to others and they charge twice as much.

Desired outcome: Refund for penalty

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  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 10 10 users reported that they have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 14 14 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number
    Residential, Sales
    +1 (800) 521-1734
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 6 6 users reported that they have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 20 20 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number
    Residential, Customer Service
    +1 (888) 244-4505
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    Business, Sales
    +1 (800) 515-2216
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    100%
    Confidence score
    Business, Customer Service
    +1 (877) 801-7387
    Click up if you have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number
    Health & Senior Safety, Sales
    +1 (800) 658-7134
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number
    Health & Senior Safety, Customer Service
    +1 (844) 225-5723
    Click up if you have successfully reached ADT Security Services by calling +1 (844) 225-5723 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (844) 225-5723 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (844) 225-5723 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (844) 225-5723 phone number
    More phone numbers
  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2026
  7. View all ADT Security Services contacts
ADT Security Services Category
ADT Security Services is ranked 2 among 58 companies in the Home Safety and Security category
#01 SimpliSafe SimpliSafe #02 ADT Security Services ADT Security Services #03 Vivint Vivint #04 Allied Universal / Aus.com Allied Universal / Aus.com #05 G4S G4S

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