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CB Home Safety and Security ADT Security Services Thiefs!!
ADT Security Services

ADT Security Services review: Thiefs!!

M
Author of the review
6:45 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I was living in a 3-bedroom home when I became disabled and had to move into an assisted living facility. I contacted ADT to cancel my service, explaining my situation. They told me I was only 2 years into a 5-year contract and that I owed $1,942. I explained I couldn’t afford that and asked why I should pay for a service I could no longer use. They showed no empathy or flexibility.
I removed my credit card from their online system, thinking that would prevent further charges. But last week, my disability check of $2,350 was deposited—and the very next day, ADT withdrew $1,942, causing my rent check to bounce.
I called my bank to dispute the charge. They said they’d send me forms, but it would take 10 days. I don’t have 10 days—I’m being evicted. I now have to move into a homeless shelter that offers no support for disabled individuals.
ADT’s actions have left me devastated. They ignored my disability, refused to work with me, and took money I needed to survive. I’m sharing this so others know what kind of company they’re dealing with.

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  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
    +1 (800) 884-4226
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    Residential, Sales
    +1 (800) 521-1734
    +1 (800) 521-1734
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    Residential, Customer Service
    +1 (888) 244-4505
    +1 (888) 244-4505
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    Business, Sales
    +1 (800) 515-2216
    +1 (800) 515-2216
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    100%
    Confidence score
    Business, Customer Service
    +1 (877) 801-7387
    +1 (877) 801-7387
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    Health & Senior Safety, Sales
    +1 (800) 658-7134
    +1 (800) 658-7134
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    Health & Senior Safety, Customer Service
    +1 (844) 225-5723
    +1 (844) 225-5723
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    More phone numbers
  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 17, 2025
  7. View all ADT Security Services contacts
ADT Security Services Category
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