The complaint has been investigated and
resolved to the customer's satisfactionResolved Accountnow Visa Prepaid — bad customer service
resolved to the customer's satisfaction
This company is a joke. I have been asking for a replacement card since the 13th of January, and today is the 21st of Feburary and I still do not have it. They keep saying they send me one and I do not recieve it. I depend on my SSI benefits for my living. My funds are deposited to this company, and I can't even pay a bill online or transfer money unless I have the new card. I am a 50 year old women with problems and unable to move around quickly. I have had to ask the church for food since I am unable to my money out of this account.
Please DO NOT OPEN AN ACCOUNT WITH THE COMPANY MENTIONED. THEY ARE THIEVES.