I accept that from now on I should read the “terms & conditions” a lot more closely, but I just couldn’t conceive of a company offering a trial that starts the day you place the order. Well that’s exactly what this fraudulent crook of a company decided to do and I get some third world inept operator taking my call that tried her hardest to up-sell me on another month of a product I didn’t even want one month of.
So I tell her that I received the acai product on Monday it was now Wednesday and I’m wondering why they charged me $89 after 3 days, she replies no it is charged 10 days from the time you place the order, you failed to call us back in time. I exploded! What sense does that make to start my trial of something before I receive it? I didn’t get to TRY it! She say’s oh well since you’ve already paid for it now why don’t you try it for the rest of the month. This crap went on for way too long and finally when I was frustrated to the verge of tears did she give me the cancellation instructions.
Can you believe after the 10 times I said I didn’t want it had I hung up too soon I would have still been in the system to get hit again next month! Scam artists! I am pissed and still out of money. And the cancellation process is so detailed and ridiculous, and they cover their criminal butts by putting this stupid info in the terms they know people rarely read through completely. Uuuggghh!
I sent for a free trail for the acai pure and recviced not only the free trail but two other products that I didn't order.
They charge my account $44.85.
I try to call them but to no avail.
The frist time I try Iwas told the wait would be 56mins and 30seconds.
tThe second the wait was long but each time I waited no matter how long I never was able to talk to anyone .
Therefore I will return the whole package and wait for credit on my account. Which I know will never come.
I will let my credit company know to stop all future chargers and sent a letter to my lawyer for on line fraud and press chargers
against the company.
I oder free sample of the wi-fi slimming pills
On 10-24, i never recieved. I was then charged 29.95 on the 5th of nov. For fit-fac i called the number from this page.The lady said it's non refundable u get it free for 30 days should ave recieved an email.Well i never did. I was also charged 89.31 for some 14slimtabs? Wtf r these companies doing? I'm on disability i can not pay 35.00 charges for something that was not autherized.I don't spend money i don't have.
I ordered a trial size of acai berry and was sent other products as well, I was overcharged than what was told but I returned products and canceled out. Now I was charged again and didn't even get anything and don't want anything. I want my money returned to my card. This is a bad business.
Central Coast Nutraceuticals, Inc
Scam, run from this company. I placed an order for $4.95 on the 6 Nov 2008. When I got my order on the 20th, they charged me $44.85. I called the company and was hung up on. I call again and was put on hold for over an hour. Finally spoke to someone in customer care, he got smart with me, didn't let me finish my conversation and hung-up. I called again and waited over an hour again. I called my credit card company and they advised me to mail the items back today 21st. Call the company again, get a RMA # from the company and loose my 15% restocking fee. If they continue to charge my account then I can do something about it.
I recently placed an order for acai berry for weight loss, immediately after i ordered, i received info that i was joining several other programs. I called and cancelled every single thing and was advised that it was cancelled yet i was billed and today 11/14, i received an order, i want a refund asap!
I ordered 2 free bottles 1 was colon cleanse the other acai. I was to pay the shipping charges only. I was charged for both bottles. Received one package and i returned it unopened. The other bottle i have not received yet. I want a refund on both items. I will return the other bottle as soon as it is received. This is deceptive advertising! One good thing i will never order on line again!
I am very afraid that this product may affect my health & I did not authorize for them to collect appro. 40.00 I have been trying to send it back unopened so they can remove the charge
however the print is so small I can not read it correctly. I also have been trying them & the phone is also busy. I have stopped any additional charges from my account
I paid for postage to try this product. I read the tiny paper they included with the sample product telling me the product would be $89.31 a month unless I contacted them with in 14 days.
I attempted to call them the day after I recieved this product and was put on hold for 13 minutes. Then someone came on the phone line and said there is a problem with the line call back in 72 hours. I said "what" and they repeated that there is a problem on the line, and call back in 72 hours then they hung up.
I have a feeling this is not going well, so I already contacted my credit card company, and I will fight to have any charges from this company not paid.
There is no web site to contact them directly either.
Buyer Beware.
When i ordered sample that was suppose to be a free trial, i was charged $44.85 on my credit card when it was suppose to be $4.95. When i call the # to reach them you get put on hold forever... I will complain to my bank center but this it a real rip off.
I received an email about a free sample of their product and would only be charged $4.95. A few weeks later i received a full bottle of their product wich they were not authorized to charge to the credit card. Tried calling them but just got a busy signal each time.
I will never again fall for the "free" sample product scam. I wonder if Oprah even knows her picture is associated with this scam. I received a sample of Extreme AcaiBerry capsules, which was supposed to be FREE. Now I have an $89.31 charge on my Visa account from Search Vitamins. For what? I ordered nothing and certainly did not authorize this charge. I am disputing the charge, will be calling my bank and the Better Business Bureau about these fraudulent practices, and am ON HOLD on their line (number from bottle--[protected]). AAARGH.
On 8/21/08, I ordered Acai Berry sample and paid $4.87 shipping and handling (on my Visa). I received sample today, and when I looked for info on cancelling further shipments and payments, I found only sites saying this is a scam and people have been unable to cancel. I'm embarrased to admit that I don't have the name of the website on which I requested this sample. All I have is the return address (P.O. Box) on their mailing envelope. Thank you.
I called the company about the product the product that I never received and they still charge my credit card and stated to me that they will resend the product to me but there was no product received in the mail.
went on line to try the product its said 15 day trial but it was a month never got it and they were alredy charging the monthly i call they refused to cancel i told the lady no and she said they give me a discount and she will re-send the product and i still didn`t got it till on 11/11/10 the i was able to cancel and they still being charged.
just like the others ordered a sample - supposed to pay shipping charges only - I finally reached them by phone to cancel but not until I was sent more product and charged several charges including two large charges of $87.47;
this is a huge scam - to all of you looking to contact them try this number [protected] and be prepared for a fight, and the address is 3609 North 29th Ave, Hollywood Florida 33020
I HAVE TO BEEN SCAMMED FROM ACAI BERRY IM STILL WAITING ON MY REFUND OF $75.46 I HAVE BEEN WAITING ON THAT SINCE JAN 20 2010 AND STILL HAVE NOT GOTTEN IT AND I ALSO HAD TO CANCEL MY CREDIT CAR THEY WERE CHARGING MY FOR STUFF I DIDNT HAVE AND I ALSO SENT THE PILLS THEY CLAIM THEY NEVER RECEIEVED IT., I AM INTHE PROCESS OF TAKING LEGAL ACTIONS AGAINST THEM.
I ended up ordering the ACAI Berry and i cancelled, and i have a cancellation # of 950392. My account was still charged the 149.95. I want my money returned to my account ending in 6432. This is a scam and i have read numerous emails that it was a scam of course after the fact of ordering. I dont even feel like the products was working. If the first bottle is free and i cancelled what is the 149.95 for exactly.
I order the free trial and now I have been receiving them monthly. I am under doctor's care and have been advised not to take any over the counter supplements. I have been trying for the last two months, to cancel these orders and am unable to speak with someone. I am employed full-time and am unable to hold on the company phone. How can get these orders cancelled?
At the time I made the order it only stated to pay for shipping and handling which the amount total was $3.95 and I was ok with it . Come to check my bank account and the amount of $149.95 was charged to my account without my consent. Beware of Acai Berry scams not everthing that shines is gold. Please I'm asking for help in recuperating my money.
Hi there i wish i had read the complaints board before i purchased the 15 day free trail.Now i am have a real hard time getting intouch with viva3 labs to cancel that bloody order.As i said i wish i hadnt got involved with them.
It was supposed to be a trial offer - but charged my credit card
transaction date 8/Dec/2009 Processed 9/Dec/2009
Reference 990912
$170.85 NZD
Foreign Currency Fee $4.16
Thank you for assistance.
Shirley Roe
Having ordered Acai Berry at the advertised cost of shipping only, I have subsequently been charged for further unauthorised services via the smallprint, Helpyourhealth, Vibrantbeauty, Herbalbiz, Health Focus to name but a few.
I have placed the matter into dispute with the bank but it would appear that the primary culprit is unobtainable on the internet. Please would you kindly advise the best course of action.
when i signed up on that promo it says that free for first timer, why now it was deducted on my account 606.18 dkk again and its only says that i pay 3euro and its been deducted right after i signed in...its too much that you deducted again oin my account, its not fair at all...thanks and hope you will return my money back because i only ordered once and it was the free trail and it cost only 3euro...thanks
My customer no. is [protected]. A total of USD 238.04 has been deducted from my Credit card account without my knowledge or approval, for products not ordered and not supplied. I wish to claim a full refund of this amount. I have been given a Cancellation no. of [protected]. Would you please arrange the refund.bc83e
I don't know the state and I don't know the city, but this company used my card for products that I did not order, this better be taken off my credit card right away or legal action will be taken thank you.
I have been scamed by thermo plus acai berry, they have taken money from my credit card and the product is scam. I have tried to find them on the web to contat them with no help, i have adviced my credit card company who have told me they will send a form but this will take a month to sort out which means the company will scam me for more money.
i had money taken from my card. after calling my card company i was given the number to call and cancle the membership i had with them. as the payment is still pending hopefully the will not get this money. if you do not call and cancle they will take more money every month. the no. is [protected]. good luck i hope this helps
I thought I was getting a $.99 trial of acai berry to try and see if it would work for me. Not only did I not lose weight I gained and then when my credit card came I had been charged $86.42 plus a foreign transaction fee of $2.59. Talk about false advertising. Not I can't even get ahold of them to cancel. I have been on the phone waiting for an hour.
Gee, I wonder why? Could it be that they have pulled this on everyone?
I enrolled for the FREE trial of Acaiburn tablets last month. The only payment they said I had to make was for the postage which was £10.06. Then this mohth on the 2/6 they have deducted £38.28 which I didn't give them authorisation to do. I have received nothing else from them so I want the additional deduction they took BACK.
It is ### as i bought a trial which they claimed you had to pay for the shipping which was all good but yesterday all of a sudden they took $120 out of my bank account for what. Is this ethically correct? Is this company a form of fraud or sham. I want to want if there is anyway of getting my money back or what should i do to ensure it wont happen again? As this is ###!
I Also have ordered acai berry if anyone can help me with an address or a email or phone number i would appreciate it .they took $500 off me my husband is going to divorce me if i dont get it back and i didnt receive not onr item off them, please help me if you can, in so stupid
sharon
THE COMPANIES USUALLY WORK HAND IN HAND. ONE SENDS MAGAZINES COSTING 50.00 THE OTHER SENDS DIET PLANS 49.00 AND THE ACAI BERRY 69.00. BEFORE YOU KNOW IT YOU ARE UP TO 168.00 PER MONTH. THERE ARE TELEPHONE NUMBERS AND EMAIL ADDRESSES FOR THEM, BUT YOU HAVE TO LOOK IN THE AGREEMENT PAGE. THATS WHERE THE RETURN POLICY IS. I KNOW BECAUSE I GOT REIMBURSED FOR MY CHARGES.
I signed up to get a free trial sample of the Acai Berry product and I never received it...when I went to cancel it, the phone number does not work and they have now charged me $119 US on my credit Card. How can I stop this.
I signed up for a free trial of Acai Berry and Life Cleanse, not knowing it I was automatically signningup for a monthly program, I never accepted any additional bottles of these pills, and returned all of them except for the free trial, and my credit card has been charged 4 additional times, in the amout of $147.00 each, the company is now telling me I cannot be refunded even though have returned all the product. It is a real scam.
In August I received a free sample of Acai Berry detox tablets and paid for postage, which was 89p. After 6 weeks I noticed that £77, 19p had been taken out of my account. I cancelled this with my bank but they got back to me and said that I had gone into an agreement with them and that I would have to pay. I am in dispute over the matter because to my mind it is fraud and never signed up for any such thing.
i was scammed while buying a free trial of acai berry my card has been debited a total 500.00 in 4 weeks and all i received was one lousy bottle of acai berry worth 20.00 this company changes there name each time they debit money and i have no contact details nor can i find the same website i purchased the trial from how can these ### keep doing this
Facturations abusives suite à l'achat d'un produit Acai Berry qui a été reçu en un seul envoi. Les facturations se répètent chaque mois sur ma carte de crédit.
money has been taken out my account which i wasnt aware of or consented to! I payed a payment of 9.33 on the 16th september 09, which i consented to. They have taken 51.46 out of my account on the 9th october 09 of which i wasn't aware of or consented to. They are also going to be taken another 57.00 out of my account tomorrow which i havent consented to.
i have been looking on here to see what to do and there all the same story... does anyone no how to get rid of this stuff?
What a scam...
You enter a free, with the exception of a small postage fee, diet trial. On mention of having to cancel otherwise further payments are taken. With the exception of a overseas phone number no way to contact them. They have taken over £50.00 from my account.