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Acai Berry
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4.2 501 Reviews

Acai Berry Complaints Summary

408 Resolved
93 Unresolved
Our verdict: Expect excellent service from Acai Berry. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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3:15 am EDT
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Acai Berry Non-delivery

My order id: 3158994 thru online purchase on the 13th october 2012 has not arrived although it was on rush delivery by shipping. Please advise as it was already more than two weeks.

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hr practical training
, HN
Oct 29, 2012 4:21 am EDT

Dear All,

HR PROFESIONALS!

We Provide 100% Practical HR Training on

HR GENERALIST, PAYROLL, CORE HR, LABOUR LAWES, RECRUITEMENT, ADVANCE EXCEL, We have a Group of Highly experienced professional, We share our experiences in the HR department from manager level, what we had experience in the industry. For example for a candidates to remember about the HR. on any topics like, Client Management, Employee Relation, Payroll Processing(on Advance excel, payroll software), regarding Labor Laws, MIS Reports, Attrition, Retention, recruitement, joining formalities, PF, ESI..ETC�

We provide 100% practical JOB ORIENTED Training on Job Portals (TIMESJOBS.COM, NAUKRI.COM, and MONSTER.COM) & Payroll Software...

� TIME DURATION-30 DAYS

� MONDAY-THRUSDAY(5 DAYS IN A WEEK)

� FOR WORKING PROFESSIONAL-ONLY SUNDAY(10 SUNDAYs)

� WE WILL GIVE YOU ALL STUDEY MATERIAL ON HARD COPY AS WELL AS SOFT COPY ALSO

� WE WILL GIVE YOU ALL PAYROLL SOFTWARE ON A C.D.

Thanks & Regards-

ASIAWEBMEDIA � Pitampura
Building No. 13, 2nd Floor, Kapil Vihar,
Opp. Metro Pillar no. 350, Near Kohat Metro Station, New Delhi-110034
Mobile: [protected], [protected]

ASIAWEBMEDIA � Laxmi Nagar
S-528, 3 Rd Floor, Shakarpur,
Opp. Laxmi Nagar Metro Station Gate No. 2,
New Delhi-110092
Mobile: [protected]
Tel: 011-[protected]

ASIAWEBMEDIA � Gurgaon
NM-2 & 3, Old DLF, Sector 14, Gurgaon
Mobile: [protected]
Tel: [protected]

ASIAWEBMEDIA � South Ex
H-13, South Ext Part-1, New Delhi
Mobile: [protected],
Tel: 011-[protected]

ASIAWEBMEDIA � Noida
C-56/22, Sector-62, Noida-201301
Mobile: [protected],
Tel: [protected]

ASIAWEBMEDIA � Jaipur
Plot No. 200, Shiv Nagar, 2nd, Murlipura Scheme, Jaipur
Mobile: [protected],

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5:09 pm EDT
Featured review
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Acai Berry - Crooks

I accept that from now on I should read the “terms & conditions” a lot more closely, but I just couldn’t conceive of a company offering a trial that starts the day you place the order. Well that’s exactly what this fraudulent crook of a company decided to do and I get some third world inept operator taking my call that tried her hardest to up-sell me on...

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5:56 am EDT
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Acai Berry Free bottles charged for

Ordered a bottle of Acai Berry and Colon cleanse (called Cleanse Aware). They were supposed to be free to try. I was charged full price on my Visa of $97.69 CAN. for each one Also on my Visa they called these Slim Sho*Slim Shop, and Joint Relieif. I don't understand how a Colon cleanse can be called Joint Relief. I did receive both bottles this past week, but they are called Acai Reduce and Colon Cleanse.

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2:25 pm EDT
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Acai Berry Cannot seem to cancel my subscription

I stupidly ordered a "free 30-day sample" of a diet pill on line. I have been charged twice $88.19 for this one "free" sample that I received, and cannot seem to get in touch with the company to cancel the charges...

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herminigildo sia
, US
Oct 04, 2016 6:00 pm EDT

I have an order from Heath Buy of the PROSTACET and accomplish all the requirement including my payment which was charged by ICSDSSHEALTHSTOR but until now the delivery I did not received, (Ordered on 06/[protected]:am) lately I found out that the mail address is not correct but I'm sure I had written the correct address in my order slip. I can not connect to check with the USPS.com and every time I posted for tracking number they give me the answer of wrong tracking number . I cannot locate the office address of HEALTH BUY in the US. What is this a rocket on line.

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oue
Lewiston, US
Jun 06, 2011 4:38 pm EDT

I actually had a reaction to the acai berry pills I ordered, also through the free 30 day trial. I cannot reach the company to stop shipment, and have received 4 bottles of the pills.

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11:04 pm EDT
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Acai Berry Charging items never been deliver

We ordered an acai berry 3 days free trial using my visa card with the amount of $9.99 but it came out to my visa card the amount of $ 201 last march 17, 2011.The ref.number 249053 sent to the email was the amount of $9.99 I called mybank to cancel it because the amount had been ordered it's only $9.99.then we're so surprised why it's 201.00 dollars.I tried to called up this number [protected] but sadly to say they let you to wait for hrs.and nobody's going to talk to you.I tried to emailed many times to the wss support ([protected]@worldsupportstaff.com but they only answered call the customer support number.Then last week I received the bills of the amount of $201 from acai berry (my glow my glow) which sinced march 17, 2011 I swear to god I never receive anything from this company even one capsule and why they're charging me? that I cancelled already! How could they dare on charging people without delivering the items? If it's a scam why they're victimizing an innocent people who dont have enough money.They're only thinking about themselves or been happier already accepting money from the innocent people they victimized!Be aware on buying online esp. lots of online product are scam!

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yellownetty415
Warrington, GB
Jun 10, 2011 8:20 am EDT
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They have done the same over in England. I have never received or ordered the goods they have taken payment from my account.

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7:27 am EDT
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Acai Berry Huge charges from my bank account

After ordering a free trial of 2 different supplements and authorizing them 2 take 2 payments of 2.95 I have not received any products and they have taken around 500 pounds from my bank account which was my housing benefit and was money. It appears they are scamming people. I now cannot pay my rent and wil proberly never see that money again. Do not order free trails of acai berries or colon clearing supplements. If anybody has managed to get thief money back pleaded tell me how.

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Jeanette13
warwick, GB
May 20, 2011 12:18 pm EDT

I have also fallen foul of this company and when I spoke to them they were very patronising and rude to me. On a positive note my credit card Tescos have confirmed that they will refund the difference between what my email recepit said and what I was charged, they have also put a stop on any future transaction through this company. As above don't give up this is outrageous and there are various avenues to pursue

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Tracyk
White Roding, GB
Apr 26, 2011 1:15 pm EDT
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I agree with the last comment, I emailed the quote noreply quote email address on the order confirmations, explained I did not sign up to this and threaten legal action and told them I couldnt get through to the phone number and then I got a reply from their support who opened a case and I received a full refund with two weeks of their original debit (although due to the exchange rates meant it cost me about 10 gbp pound. They have also confirmed that my orders were cancelled but did say I would be charged 2 x GBpound 4.95 which has not happened todate. My bank were not very helpful but now I have this email I hope they will act if I am charged again. The replies normally took about 2/3 days so give it a try.

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northernlass
Huddersfield, GB
Apr 23, 2011 10:18 am EDT
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Dont give up on trying to get your money back, Ive just had an e-mail back from the company and they have
agreed to pay me in full. Great news. So anyone replying to these free trails - DONT. Unless you want money taken from your account. Good luck to you all.
E-Mail support@pauspain.com.

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northernlass
Huddersfield, GB
Apr 21, 2011 3:09 pm EDT
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Hi Kally
My bank have been ever so helpful, they cancelled my debit card straight away, then put me in touch with fruad dept at the bank. Explained situation to them and they told me to contact the Charge back team, who where ever so helpful they told me to put into writing everything that I told them over the phone and also to send them a copy of the invoice (which is very important). Hope you get sorted out soon. Hope this information is helpful to you?

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kallyjones1
glos, GB
Apr 21, 2011 2:15 pm EDT

please help, same has happened to me today! £2.95 trail turned out to be £125.89 charge for free teeth whitening trail, not come out of my account yet, but due too. i have cancelled my card but have been told payment will still come out, was wondering if any one knows if this charge will be made every month? i really dont know what to do next. the bank cant help as it was a debit card and not credit card. any info please?

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northernlass
Huddersfield, GB
Apr 15, 2011 7:55 pm EDT
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First thing to do is contact your bank to cancel your current switch card/Visa, to stop anymore money been taken from your account. My bank gave me the number for their Fraud Department, which I have contacted, Ive also to contact the Charge Back Team and hopefully they maybe able to help me obtain my money back. I also seen the advert via facebook. Im also trying to obtain an address for the company, at present all Ive managed to find is a telephone number which I think is an American telephone number 08-[protected] (but I may be wrong). If anyone finds out any further information on this company I would be grateful if you would let us all know via this site. Good Luck
.

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CanadianShelly
Airdrie, CA
Apr 15, 2011 7:53 pm EDT

My mother purchased two supplements from this company, after reading a "news story" from MSN. The invoice for her products were $7.45CAD and $6.45CAD. No further invoices were issued. The charges that appeared on her email were for $199.95 US and $199.95 US. Upon phoning the customer service lines, she was offered some 'discounts' and 'credit toward further purchases' but was informed, in no uncertain terms, that there was no possible refund. Upon reading through the terms and conditions, it is apparent that the charges were going to be put through, and that she had indeed, agreed to them. However, there was no clarity or moral openness is expressing these charges. She has still not received an invoice or receipt for them.

IF YOU HAVE ORDERED IN THE LAST THREE DAYS, YOU STILL HAVE TIME TO CANCEL FOR A FULL REFUND!
AFTER THREE DAYS, YOU ARE ON YOUR OWN! ***FRAUD***

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MrsBloved
Harlow, GB
Apr 15, 2011 6:27 pm EDT

I have also been scammed by this company (acailoss.pausepain.com) (product was called acaisuperdietplus) same story, clicked to do the free trial for £2.95 and they took £128 form my account just a few minutes later. This was all an advertisemnt via facebook (although im sure facebook have no part in this, they just sell ad space) Im doing all I can to get this sorted but to no result. I would like to do the recorded letter also, but im not sure if its going to be possible to get a sending address from this company. If anyone finds an address please advise.

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northernlass
Huddersfield, GB
Apr 13, 2011 3:40 pm EDT
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Ive also been taken for a fool too with this company, I was invoiced for 98p for p & p. However, when I checked my bank account they have taken 128.15 out of my account. Im am a my wits end what to do! Will try and contact them to get them to pay me my money back. Hopefully!

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Tracyk
White Roding, GB
Apr 13, 2011 3:30 pm EDT
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Agree with the above comments despite that fact we haven't read the T + C as you haven't received the product you should contact the company by post Recorded delivery and give the details to your Bank and advise the company have broken their contract and under Visa/mastercard cover rules you are a due a refund. Let us know how you get on I have been scammed as well and will be doing the same

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8:19 pm EST
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Acai Berry Charged £234.90 for free trial

A pop up box appeared advertising a free trial, thought I would try this product, checked over the pop up box and looked at everything could not see any reason why this would not be free they ask you to pay for postage at £2.49 which I did.
I recieved the free trial approximately 14days later.I have now recieved my card statement and they have charged me 3 times each time at approx £79 totalling a sum of £236, 94 i got in contact as could not understand the reason for this charge, i received emails advising i had not sent the trial back which in turn meant i wanted the product so therefore was now being charged, how can you trial it out if you have to send it back i don't know.I have kept emailed them everyday asking for an explanation and refund they advised that if I send the trial back i would get 79 returned but they could not refund the other monies, I have continued to email again however I keep getting the same response.I now feel that they are just hoping i give up.I have now sent the trial pack back whats left of it, but i can still not get them to agree to the refund! Please can you try and put a stop to this being allowed.I did not receive any notification along with the trial or anywhere on my email they sent about the trial that I would be charged or that it had to be returned.I know they are allowed to have a website but i feel some rules need to be in place for eg a letter or email sent to you warning you that they will charge you in x amount of days or for you to send it back.I know there are lots more like me. This has sent my credit card bill up higher and my minimum payment has increased which in turn led to a late payment charge as i was not aware that this had been put on my card. I will continue daily to fight for my money back! But this has to stop companies should not be allowed to do this!

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10:15 pm EST
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Acai Berry Internet fraud, credit card fraud

I ordered a free trail of Acai berry in July 2010 for $1.49 then called the Diet Max to cancel my subscription before the trail period ends. The person I spoke too never cancelled my subscription and the nightmare started from there! I called Diet Max 3 more times in July to cancel my subscription and each time they will tell me your account has been cancelled. In mean time I was changed $4.97 for a monthly subscription and $87.47 for the product. The same charges and another hidden small amount of $1.95 were charged to my credit card in August and September. I tried to call them again in September to get a refund with no success. I tried to reverse the charges through my bank and I was told I have to dispute the changes directly with
Diet Max. I called Diet Max again and this time I was told the matter has to go to their accounting department and it will take few weeks to process the refund. I was getting sick of these changes and decided to make a stop on my credit card to avoid further charges - THE ONLY WAY TO STOP Diet Max charging my account!. I called again in October and no answer from line [protected], I finally found another phone number from complaintsboard.com # [protected] which seems working so far. Still did not get my money back and no products either.

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Mel_mel
Calgary, CA
Oct 13, 2010 2:14 pm EDT

Here is Diet Maxs phone number that works. [protected]. You must TELL them to cancel your membership right then and there because they will want to do it over e-mail. Tell them your computer is broken. Get your cancellation number too. Have them REPEAT it to you. One you recieve their product call this number to get your RMA return merchandise approval and send it right back.

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inkrock
, US
Oct 16, 2010 8:27 am EDT

Make sure you call befor the 10th day because they will charge you the full amount of the product.

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8:47 pm EST
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Acai Berry Monavie scam

I signed up for the MonaVie business earlier this year. I worked hard to try to build up the business and invested thousands of dollars to try to make it a success.

The MonaVie "Blue Diamond Executives" here in Gainesville Florida, Anthony McKnight and his wife Sherrie have conned me to continue to invest my time and money in MonaVie snake oil and told me I would be wealthy within a year if I worked hard. This is nothing but a pyramid scheme.

Anthony McKnight did nothing but lie to me from the very beginning and made fraudulent misrepresentations so that I would continue to be conned into investing my money in MonaVie.

Everything Anthony McKnight told me are lies. I now know he was interested in me so that I would buy more MonaVie products from him to further his MonaVie distributorship. All he wanted was my money.

The main headquarters MonaVie company (www.monavie.com) is horrible. They reward a lying thief like ANthony McKnight who cons money out of hard working trusting people.

I hope Anthony McKnight and his Acaiberry Company gets shut down and he gets thrown into prison before he continues to hurt other people.

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Acai Berry Fraud

This is the same company that you guys purchased the free tril from its just a new name, don't be fooled by their sale pitch, they are trained to cheat you! I realized this company was a fraud almost too late. Check their books I'm quite sure it matches those same names on file for FWM! Not only that they are promising to cancel you out when they dont cancel anything out and they will still have you on a charge where you paying close to $100 a month! Report them to your local fraud departments so this can be put to a stop, the same company that provides resveratrol, and acai berry and now Supermax which is a male enhancement product. Please dont be fooled I have all the answers needed to help you guys get the money back you deserve. Dont be a victim again!

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Update by shawn carter
Nov 22, 2010 5:25 pm EST

What they're doing is calling alll the customers that are currently being billed by FWM how else would they get your number call your local fraud agency in your area I am already working to help everyone out in the situation help yourself by calling and reporting it as well before millions of more people are affected by these type of scams!

Update by shawn carter
Nov 22, 2010 5:23 pm EST

PEOPLE DONT BE FOOLED AGAIN
THEY BOTH SOLD ACAI BERRY AND PROVIDE RESVERATROL AS WELL
THE COMPANY ISA SCAM AND IM HERE TO HELP THE PEOPLE GET THERE MONEY BACK, THEY MAKE PROMISES THAT THEY WILL CANCEL YOU OUT WHEN YOU ORDER BUT THEY WONT!

EMAIL ME IF YOU GUYS NEED ANY HELPY WITH THIS JETTWILSON954@GMAIL.COM

SUPERMAX IS FWM
CHECK THE BOOKS ITS THE SAME CUSTOMERS

Update by shawn carter
Nov 22, 2010 5:22 pm EST

THATS MY OLD BOSS COMMENTING ON HERE DONT BELIEVE TELL THEM TO SHOW YOU THE BOOKS FWM AND SUPERMAX ARE THE SAME GUYS

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Esther C.
New York Mills, US
Jul 17, 2012 12:28 pm EDT

For more info, google Mr. Joshua H. Marks, Mr. Adam Webman. Please refer to articles on former FWM owner Brian Weiss. These people are not people you want to associate with.

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Marcy F.
Los Alamos, US
Jul 17, 2012 12:17 pm EDT

I ordered a discounted trial from Supremax. They keep billing my card without my permission. AVOID THEM or THEY WILL DO THE SAME TO YOU.. I will never buy from these thiefs again!

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salliew
denver, US
Jun 18, 2012 4:05 am EDT

I was ripped off by supermax. They continue to charge my Visa even though i did not want or need their products. This company is stealing from people by charging them for items that were not ordered. I called and asked them to please stop charging my card. They were very rude. I will never buy from supermax again and have contacted my local BETTER BUSINESS BUREAU AND POLICE.

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sheezer
, US
Jun 13, 2012 11:21 pm EDT

These guys are a bunch of criminals. They will charge your credit every Month without consent once they have your information. These are seasoned crooks. Avoid them at all costs. They've operated in the PAST with FWM laboratories in HOLLYWOOD/DANIA, FL. GOOGLE FWM LABORATORIES for Further info...
Google FWM Labs. And you will see EVERYTHING. THE SUPERMAX OWNERS ARE PREVIOUS MANAGERS OF FWM LABS. THEY ARE THE SAME PEOPLE RUNNING THE SAME SCAM..

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jasmine007
Miami, US
Feb 27, 2011 11:00 pm EST

sounds like fraud!

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julia- Ohio
Cleveland Heights, US
Feb 27, 2011 10:50 pm EST

i am happy with supermax

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julia- Ohio
Cleveland Heights, US
Feb 27, 2011 10:49 pm EST

I purchased from supermax and they told me they cant cancel out anything they are a different company they never promised me that. I am happy with supermax there products do work, and they explain to you how to use them as well. I am sure this guy writing bad things is just getting personal. supermax give you exactly what you ask for, a great product and amazing customer service. i took resveratrol for 6 months and i am more then happy with the company. they do not do reoccurring charges. i am happy with them you will be to.

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roxy6
Aventura, US
Nov 22, 2010 5:09 pm EST

I dont think this is the same company. FWM sold free trial products, Super max does not sell anything on a free trial basis. I think you should check your facts before you post on the complaints board.

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Acai Berry Fraudulent charges

I ordered the free trial version of Leanspa. My account was charged $4.95 for shipping and handling. I did read the fine print where you have 14 days to cancel, or you will be charged and X amount of dollars. I received a phone call 3 days later to confirm my address. The representative started to offer me some gas vouchers of 100.00, I said "NO". Well 2 days later I have a 39.99 charge by a company called United Benefits Advantage (MDG) on my statement. After argueing with this company and going back and forth with my bank, I ended up having to cancel my credit card. These people are rude and they will not want to take responsibility. It's been a week and I never received the Leanspa. Its all a fraud so they can charge your account and leak your credit card information to third party companies. Your account will have surprise charges and its such a hassle. Luckily my bank is awesome and they helped with everything. Your money will not be released to you right away..Once they got your information and charge your account it can take up to 10 days to get even one charge returned to your account. The free trial isn't free! call the number for Leanspa and you will get an automated service for cancellation where your option is to still have 20.00 charged for the shipment you have received. In order for you to get a full refund you have to send back the entire bottle UNUSED...within 30 days. MInd you they take a long time to ship your merchandise by the time you get one bottle they are already shipping the second one and you will have double the charge. You also have to pay to ship back the bottles. TOTAL SCAM

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Acai Berry Scammmmmmmmmm

Pls. Don't buy aci berry & digest it colon cleanse from website. It's scammmmmmmmmm people. They said free bottle and pay only shipping fee$3.87 for aci berry and $1.97 for colon cleanse. But they didn't. They charged $90.97 for colon cleanse even I did canceled right away they chared me for restocking $ 20.00 and they still shipped it to me. Plus, I have 15 days to send it back even I didn't receive the product yet. I did call the bank. They will take care of it.

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WojtekM
, PL
Oct 21, 2012 10:52 am EDT

Don’t get fooled. It’s a cheater. No contact address, no e-mail. Owes me 50 EUR and doesn’t intend to pay. This product is worth nothing.

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Acai Berry Took my Money

I order this product (read the fine print CAREFULY), it was only 1.95 plus shipping and handling. I dont usualy order things like this because the fine print always says it will cost ALOT MORE each month if you dont cancel it. Well this DID NOT SAY THAT, so I went ahead and ordered. Check my bank account and there was a 169.95 taken from my account, so right away called and asked for my money back. They put half back in my account and said that I had to return the product to get the rest of my $, so I did that and that has been almost 2 months ago. I have called on several occasions and talked to a man who has told me lie after lie after lie. At the begining of July he said that I would be receiving a check by mail, so I waited and waited and waited. Called again, then he said it would be here by no later than Aug. 21, NO CHECK, so I called again and this time he said that it would have to be investigated? What the heck needs to be investigated, I sent the product back so send me my money already! So the Federal Trade Commision and the Better Business Bureau will be contacted if I dont get the answer I want when I call again.
My attorney is just waiting for me to give him the go ahead to start legal proceedings, I will give them one more chance to make this right, I dont care if it's just 90.00 dollars it's the principal of having people taking advantage, lying, and basicaly being frauds. That is MY MONEY AND I WANT IT BACK! They could of had my business if they just hadn't falsly advertised and blaitenly defrauded me and OBVIOUSLY MANY OTHERS.

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roberttrev
San Antonio, US
Nov 26, 2010 7:01 pm EST

This has happened to me as well they said the same thing to me what do i need to to to get my money back they are giving me the run around on this as well i have the email to prove my complaint as well.

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Acai Berry Stole money from my account

I asked for trial but did not want to purchase anymore. I have had no way of contacting this company and I have tried numbers on bottle but to no avail. They have already taken one payment and I am trying to contact them to make sure they do not send me anymore of this product.

CAN ANYONE HELP ME WITH CONTACT DETAILS AS I AM CALLING FROM NORTHERN IRELAND.

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freetrialfraud
Independence, US
Sep 09, 2010 5:35 pm EDT
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I have posted info under other titles explaining my experience. Even if you do contact them they might agree to give you a refund but charges will show up later. Do not believe anything they tell you. YOU MUST CHANGE YOUR CARD AND FILE A DISPUTE THROUGH YOUR BANK!

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donna355
Adelaide, AU
Aug 25, 2010 12:16 am EDT
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I need help with a contact also I am calling from Australia, every possible phone contace I have tried does not connect! Anyone have an email contact?

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11:04 am EDT
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Acai Berry didn't work

This product did not work. I used the trial first and it didn't work. I DID NOT authorize you to send me a new supply or to charge card $80.00. I'm going to send this back and I expect a refund back on my card ASAP.

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6:44 pm EDT
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Acai Berry Didn't order as they had said

I ordered my trial bottle of Acai Berry Flush well I ended up getting charged for another bottle. I called them and they were very rude saying I did not cancel in my 10 day trial period and all that good stuff. Well how can you do that when they do not charge your account until after that and you do not receive the product within the time limit. I will contact my Attorney General office if I do not recieve a refund. The girl I talked to I could not understand and she would not give me a chance to talk. Her name was Jennifer Hill. She then put me on to someone else and this person kept telling me they could not hear me and I know very well they could as I could hear her very well. This is a total scam. Each thing I recieve from them will be sent back saying on the box unopened Return to Sender.

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Jelaine94
Pleasant Grove, US
Dec 15, 2010 8:03 pm EST

I also ordered a free trial for the shipping cost only of 2.95. I didn't read the fine print, but usually you get the cancellation information when you get the product. I noticed a charge of 87.13 on my credit card andwondered why. I called and they said I didn't cancel within the 10 trial days. I told her I didn't even get the product. How was I supposed to know if I wanted to cancel it if I hadn't even gotten to try it. She said that didn't matter and that I should have read the fine print and known that I needed to call to cancel in 10 days even if the product hadn't come. It's been over a month now and I still haven't received the product and they say there is nothing to do to refund my money. It says it in the fine print I went back to read, but I still don't think it is very honest or good business. I would not recommend this company to anyone.

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Reann Johnson
, US
Aug 17, 2010 10:24 am EDT

I too ordered the product and was billed for something I never received at all. They give you 10 days to cancel but I never received the product at all and I was billed for basically something I never received. Then when you call to speak to a supervisor they give you the run around. I talked to a customer representative named Chloe didn't catch her last name because she had an accent that I could barely understand. They tell you to cancel and you should receive your refund in 3 to 4 business days but when the 3 to 4 business days pass you call back and then they tell you 10 t 15 days. This company and probably the product is a complete scam and I will still be persuing my refund ($87.47).

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10:56 pm EDT
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Acai Berry charged for product I didn't receive plus 18 other charges.

I ordered this product thinking that I would only have to pay $4.95 plus shipping. I did not look at the fine print stating I would receive a bottle of the product for $79.00 every month unless I cancelled my membership. After receiving the promotional product for the price asked I realized my mistake and cancelled my credit card so I could not be charged again. Now they sent me a bill stating they are going to send my account to a collection agency. They are charging me for another bottle of the Acai Pure that I never received. Plus $18.00 interest.

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4:16 pm EDT
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Acai Berry Used credit card without my consent

Over this past weekend I order a trial sample of acai berry and a colon healing product. Each advertise for .98/.99 cents for sample/started. When I completed the form the cost rose to $3.98/3.99-
-this should have been clue #1—

I completed the form with my name, address, tele # and credit card info.

This morning there was a charge of $169.95

Pending misc. Debit pos debit bodytypewellness.com [protected] fl $169.95
I did not order anything other than the samples/trial product

Sample shipping/handling
Pending misc. Debit pos debit bodytypewellness.com [protected] fl $3.95

Sample shipping/handling
Pending misc. Debit pos debit art*colon-healing.com [protected] fl $3.99

I was able to speak with ted kruger while completing this report and he agreeded to a refund.

This seems to be a practice of this company due to the number of complaints on the internet, not an oversite.
Hopefully the credit will come through.

They also operate under swiss science llc.
Body type wellness - a swiss sciences company
400 cleveland st suite 800 clearwater, fl 33755

I notified the attorney general in florida, and reported it to the fbi
Https://complaint. Ic3.Gov

Hope you do the same

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angrywoman1765
, US
Oct 02, 2010 6:12 pm EDT

I just found out I am getting charged 79.49 for the" ART*COLON-HEALING.COM" and it says I ordered it today.. what the hell man! I only paid for the 1.99 trials but i never consented to pay almost 80 dollars for the colon cleaning ###! excuse my french .. but this is ridiculous! they are LIARS! and fraudss

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larrison
St Petersburg, US
Jul 28, 2010 5:39 pm EDT

I tryed to order then when it came to the second product as you have to have both for it to work it said can not get it in your area so I found a number and called it right away and cancelled he asked why and I told him it was because i couldn't get all the product so they cancelled it today I get my bank report and they charged my account not alot but how dare they I called [protected] and made a complaint and the women got ugly so i called back and asked for the supervisor Ted Crooger wow what a bunch of lyers he siad I ordered it 6/25/2010 and cancelled 6/26/2010 now come on you can't order the whole diet plan and wait the next day who is the stupid one here! Now if they do this to alot of people they will get rich steeling others money for there lies! I get e-mails from Parade and that is where I saw the ad and video I have also contacted them as they should know that these people are crooks!

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trolls
Rawlins, US
Jul 07, 2010 3:13 pm EDT

DO NOT fall for this skam they will take your money before you even finsh filling out the paperwork and the take & 169.00 before you get there pill's this is a big big skam. Don't fall for any of this crap. I no how it is to want to take off the LB'S but read all the people they have swindled it is just like putting you money out in the wind and letting the wind take it, no I think I would have lose my money in the wind more.

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signmasters24
Niles, US
Jun 28, 2010 7:23 pm EDT
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Had the same thing with:
Sterling Management Solutions, LLC.
Acai Optimum
Calais Naturals, LLC
Joieva, LLC
Joliese Tan
ParaSlim
Business Address: 7102 W. Roosevelt Street, #100
Phoenix, AZ 85043
Original Business Start Date: 4/22/2009
Local Business Start Date: 4/22/2009
Type of Entity: Limited Liability Company (LLC)
Incorporated: 2009 in DE
Principal: Mike Skupin
Phone Number: [protected]
[protected]
BBB Accreditation: This business is not a BBB Accredited Business
Type of Business: VITAMINS & FOOD SUPPLEMENTS
Website Address:
http://www.paraslim.com
Based on BBB files, this business has a BBB Rating of NR Reason for this NR rating include:
This business is not currently rated. BBB has recently received numerous complaints against this business.
In Michigan I filed with Consumer Protection Division
P.O. Box [protected]
Lansing, MI 48909

I think they are all the same scammers (A person who swindles you by means of deception or fraud)!
GOOD LUCK!

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2:47 pm EDT
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Acai Berry SCAM!

The same complaint(s) as I have been reading...the 10 day trial is up before you can have any time try the product and before you know it they've charged you full price or balance due on your order. This also applies to the other product advertised with the Acai, it's COLOPURE (in process of checking out).

I found much information through the BBB. Very helpful. I entered the phone number I called to cancel my order and found the actual business name, address and phone number.

The BBB had no complaints on file...they will now!

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Update by Tulsa Tornado!
Nov 03, 2010 6:36 pm EDT

Additional info on ACAI...watch your checking and/or credit card records. I had two additional charges these past 2 months. One for $1.49, they say is a website use fee and one for $4.97 for a lifetime membership fee. THIS WAS WELL AFTER I CANCELLED EVERYTHING!

I did not think about notifying the AG's office...thanks!

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addielicious
Madison, US
Nov 22, 2010 9:30 pm EST

Also, be careful with the "collection agency" that calls. This is also part of their scam. They give you 15 days to pay it off otherwise they'll send it to a "3rd party collections agency".

After i recieved a call informing me that my account with colopure was in collections, i tried to call "Brittany Rose" with "P.C.S. Account Resolutions" back and it went straight into voicemail each time. After about a week of leaving voicemails and not hearing back from her, I sent her an email stating:
Since you have not responded to me, your phone number goes straight into voice mail every time, and all other correspondence is online - I sincerely believe that you and your organization are a part of the scam as well. Please do not bother me with additional emails.
Haven't heard back from her since!

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Frustrated Mom2
, US
Sep 21, 2010 12:28 pm EDT

My daughter was a victim of credit card fraud. The bank caught it before much, if any, damage was done. Reached the customer service person after a 20 minute wait on the phone (some service, eh?) who said he canceled her acct. and gave me a cancellation number. He also said they do not refund any monies when fraud is involved and told me to contact the bank. (some service, eh?)

I will contact the BBB AND the UT Attorney General's office to have this on file as a matter of record.

I would suggest being wary of ordering any "trial" offers of any sort; one of the other companies involved with my daughter's cc fraud told me that there has been a HUGE upswing in 'trial offer' fraud. BE ALERT!

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6:35 pm EDT
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Acai Berry credit card FRAUD

Not good enough!
I cancelled this order on the 8th 9th and 10th of December following charges discovered on my credit card now totalling approximately $1008.78. I WANT THESE FUNDS CREDITED TO MY ACCOUNT IMMEDIATELY. I have sent back an order received for an "alledged" order made on the 4th of January. I MADE NO SUCH ORDER! I have also sent back unused product from the so-called 14 day no risk free trial! THAT'S A JOKE! Unused product and the INCORRECT order I suddenly recieved this week have been sent to:
LB Envision Net Worldwide Ltd..
DH8 0LH Blackhill, UK
London, EC1A 9ET
United Kingdom

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