Way back in December '08, I made the STUPID mistake of ordering a free trial sample of Acai Pure from one of their deceptive websites.
As you all know (now), it's one BIG, endless scam!
A day after placing the order, I called Acai Pure and spoke with a pleasant gal. I told her that I was not interested in their product and wanted to cancel the trial sample. She told me that since they were so back-ordered, she would credit me the $4.95 and the sample would not be sent out.
Whew, I lucked out! I was credited the $4.95 within a few days and never received the sample, but I canceled that credit card, just in case...
In addition to being scammed by Acai Pure, a "Welcome to Fit Factory" email showed up (WTF?) and I had to call them as well and cancel the membership that they had AUTOMATICALLY enrolled me in when I ordered from Acai Pure. What a pain!
Doesn't sound too bad, yet, but keep reading, it gets waaaay worse...
I didn't hear anything more from Acai Pure for about seven months - until July 8th, 2009 when their collections department called me stating that I still needed to pay the $4.95 for the trial sample!
My stomach was in knots!! What a bunch of BS!!! When I defended my case, the person I was speaking with (Thomas Burton) checked my account and he admitted it was HIS "mistake" that he had called me, and that my account was NOT delinquent.
Ok fine, so I requested that he send me an email stating that I did NOT owe them any money etc. This SNOTTY ### kept telling me I had to say, "please" before he would send me the email!! At first I didn't say it but finally gave in just to get the whole frickin' conversation over with!!
I then called Acai Pure to verify my account's status and the nice guy that I spoke with said everything was fine with my account, and having been turned over to collections was their mistake.
I did NOT owe them any money...
I NEVER received the email I requested from Thomas.
So imagine how pissed off I was when I received this OTHER email from him today (7/13/09):
"After multiple failed attempts to inform you of your unpaid account; as of 4pm Tuesday July 13, 2009 your account will be sold to a 3rd party agency, with the 7 months of late fees added on. To avoid any negative damage to your report please contact me on my direct line to resolve this matter."
CCN COLLECTIONS DEPT
2375 East Camelback Rd.
Phoenix, AZ 85016
Direct Line [protected]
OMG!! QUIT HARASSING ME!!!
I called Acai Pure to ask them WHY they kept turning me over to collections?
They checked my account again and everything STILL LOOKED FINE, NO MONEY DUE, NO OUTSTANDING ORDERS, etc.
They transferred me to that obnoxious Thomas Burton again. He was so acting so flippant and unapologetic as he stated that he had sent me the "wrong email!!!"
What kind of ###S are working in collections?????
Apparently my account was still mistakenly listed as delinquent but everything was fine and my account would not be reported to the credit bureaus.
Since I can't believe a word this guy says, I demanded that the "CORRECT" email be sent to me asap and he said he would get it out right away.
That was over six hours ago and you guessed it, I still have NOT received that email, and I'm sure I never will...
I pay all of my bills on time and have never been turned over to collections. I don't want these scam artists to single-handedly ruin my credit score!!
Good luck to those that have to deal with these crooks!