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Phenom Health Customer Service

0
Complaints47
Pending0
Resolved0
12924 Pierce Street
Pacoima
California
United States - 91331

Customer Support Phone Numbers

+1 888 963 8460(Cerebral X) 12 6
+1 888 868 0383(VitaMood+) 9 4
+1 855 994 3287(Bioslim Burn) 10 4
+1 844 629 8624(Garcinia Clean XT) 13 5
+1 877 591 6118(Garcinia Lean Xtreme) 9 3
+1 877 839 9343(Nature Renew Cleanse) 8 2
+1 844 465 0024(Synagen iQ and Omega-3 iQ Elite) 7 3
+1 844 329 7764(Triton-3 Krill Oil) 9 2
+1 855 322 8780(TestX Core) 7 6
+1 888 314 6717(Ultrapur Forskolin) 7 5
+1 855 660 1956(NO Max Shred) 10 3
Mon5:00 AM - 5:00 PM
Tue5:00 AM - 5:00 PM
Wed5:00 AM - 5:00 PM
Thu5:00 AM - 5:00 PM
Fri5:00 AM - 5:00 PM
Sat8:00 AM - 4:00 PM
SunClosed
Plus

Phenom Health Complaints & Reviews

Phenom Health / bioslim and ultrapur

Ma
Sep 12, 2019

I received a card from you about the above products. It was something to do with the mis-selling of the above products. Can you please provide me with the appropriate forms. My name is, Mrs Margaret Highfield 3 Ladbrook Grove, Gornal Wood, Dudley. DY3 2UP. I was very disappointed with these...

Phenom Health / Slimming Tablets

Sa
Feb 15, 2019

Fao: of who it may concerns. Re: slimming tablets I would like to make a formal complaint regarding £80.00 that was stolen from my account by your company for slimming tablets. Below is the reference number that was used to post back products in return for my account to be refunded...

Phenom Health / unethical behavior: trutesto fuel platinum, no max shred, trubuild fuel platinum

La
Jan 15, 2019

To Whom It May Concern: When I first contacted the company, I was interested only in getting some samples of Test X Core and No Max Shred that were being offered. Those items came. Then I started receiving Trutesto Fuel Platinum and Trubuild Fuel Platinum, neither of which I requested. Refill...

Phenom Health / bio slim

Gn
Dec 06, 2018

I returned the above product back in July where I was assured by your operator i would receive a full refund £79.31. Here I am 5 months later still waiting. I feel I have been lied to by your customer service since commencing the returns procedure. I have reported your company to Trading...

Phenom Health / garcinia 360 slim

El
Nov 29, 2018

URGENT: Thursday April 5th 2018 I received a packet with content of the above mentioned product. I sent an email soon after explaining my adverse reaction to the tablets and a brief letter saying I no longer wished to pursue this course. I understood that to be the end of the matter. However...

Phenom Health / garnia

Sh
Nov 12, 2018

I got the free trial and then seen money taken from my account. I called them straight away to be advised to send back what tablets were remaining and a full refund would be given. I sent back with tracking, called them to state you received my tablets and asked when I would receive my...

Phenom Health / refund of money after returning goods

Sa
Sep 25, 2018

I am writing this in great anger, I have sent numerous emails and made several phone calls to no avail. My case and its history is logged on your database using my Postcode G49AL. Every time I am fobbed off with "technical difficulties" and I am sick of hearing it. I returned the good...

Phenom Health / tablets

Ju
Sep 07, 2018

I think there are hundreds, if not thousands of us that have been scammed by this dreadful company! I am also waiting on a refund of £79.31 since July. Each response o an email I send states they are having ‘technical issues' ... I'm sorry, but these so called issues have been going on for...

Phenom Health / optimum garcinia plus

Tr
Sep 05, 2018

I ordered a free trial of optimum garcinia plus tablets on the 15/08/18 they just wanted 4.95 for the postage and packing which i paid for with my credit card. I am still waiting for this product to arrive. Meanwhile on the 30/08/18 the company took 79.31 from my account which i had not...

Phenom Health / trial product returned but no credit & email address no longer exists

Ce
Sep 04, 2018

My mother order a trial product on the understanding she only had to pay the P&P and then lo & behold they took £79.31 from her card. On contacting the company they advised that she could send the remaining product back and a full refund would be issued. The product was sent back in the middle...

Phenom Health / garcinia clean

Ca
Aug 22, 2018

I sent for a free sample of Garcinia Clean & paid the postage in June. I received the pack and was astonished to find my bank account debited by £79.31 at the of that month, with no further goods. There were no obvious terms & conditions to read. I cannot get a reply to my emails. No telephone...

Phenom Health / free trial

Ka
Aug 11, 2018

I signed up for a free trial that was to cost no more than postage and packaging I never even recieved the free trial WHICH I'm not worrying about but this is making me feel ill with stress and the way I keep getting told your refund has been escalated but they have been having some...

Phenom Health / protein coach

An
Aug 10, 2018

I have had money taken from my account when I only ordered the free sample. I have received nothing else. I am a pensioner so please don't take any more money and cancel any order that I have.This all started on 7th May and I would like a refund for all monies paid. I do not have a client number because there is no whereon your page to look anything up.

Phenom Health / garcinia clean

Li
Aug 06, 2018

I purchased a free sample of your product in June 2018- the results were disappointing- there were no results. I then found you had debited my credit card for £80 but no product was received. I have tried the contact phone numbers frequently- it appears not to be in use! I would appreciate...

Phenom Health / bioslim

Ju
Jul 28, 2018

I placed an order for Bioslim on the 3/06/2018, it was a free trial and I paid £2.95 P&P. I read the terms and conditions and at no point did I read that I was entering in to a contract and that you would be able to take more money out of my account without my authorisation. I have just...

Phenom Health / ultra pur wild raspberry and bioslim

Rh
Jul 26, 2018

I ordered a sample of these two products. However a 30 day supply arrived in the post and Full monies for these were taken from my bank account. I returned the products to Cyprus as instructed with the RMA codes FV6CVD and 6X6RDL and asked Phenom Health to credit the money back to my bank...

Phenom Health / Ultrapur capsules

Pa
Jul 16, 2018

I ordered a free sample which was £2 95 that was on the end of May and I received my order a few days later . I took them for about two weeks then I was advised by a friend to stop them as I am taking medication for cancer which makes me put on weight and Irealised the capsules wouldn't work...

Phenom Health / garcinia, bioslim and ultrapur

Ja
Jul 14, 2018

Have beet taking this combination for two weeks, I have put on half a stone despite following a healthy diet and walking at least 35 miles a week. Wish I had researched before purchase, the reviews are so negative about these products. Also even tho I have tried to cancel on several...

Phenom Health / garcinia clean

Ma
Jul 13, 2018

I am not complaining about the product i am complaining about the company. I seen the product advertised on Facebook as a diet tablet which was advertised as a free sample as long as you payed for the postage. I received the product and thought nothing else about it untill i got another 2...

Phenom Health / free trial products from facebook offer

Al
Jul 05, 2018

On a whom I ordered free trial if Bio Slim. While trying to check out it also included Raspberry Keytone. The products arrived in a plain white padded envelope with only a packing slip. It didn't even state the company details. I put the samples away having changed my mind about using them...

Phenom Health / bio slim and garcinia

Na
Jul 02, 2018

Looking on internet I found a publicity regarding those miracles pills that help you to loose weight "bio slim" and "garcinia clean"the company called "phenom health" and also called "trimbody" was sending it to your address for free as an sample, all you had to do was paying the delivery...

Phenom Health / bio slim daily power cleanse and garcinia clean

Ka
Jun 24, 2018

I ordered bio slim and garcinia clean on my phone at 2'95 pounds each... I have received these products but I do not want to receive anymore... I was told they were endorsed by dragons den and have since found out they are not... Please do not send me anymore, I am a pensioner and cannot...

Phenom Health / garcininia clean

Fi
Jun 21, 2018

I have received these unsolicited tablets, I am diabetic and do not buy drugs via internet, there is no return address just a shabby envelope, my bank has also been notified about these unwanted tablets, send me a return envelope or I will just have to follow the police advice and destroy...

Phenom Health / raspberry ketone

Lo
Jun 07, 2018

Had browsed a different product online, but didn't finish filling out the form. Half an hour later I get a phonecall from a friendly American guy asking why I hadn't completed the form. Told him it was the monthly price of £79 for the product. He told me he could offer me raspberry ketone for...

Phenom Health / phenom health

Ms
Jun 04, 2018

I paid postage for your free samples on Garcinia clean and Bio slim. also paid postage for Bodysuit !!! don, t know why. The samples arrived whilst i was away. No delivery note or correspondence. Looked at bank account payments came out under completely different names and then to my...

Phenom Health / garcinia clean

Co
May 29, 2018

I ordered a free trial and read the terms and conditions. Firstly I was charged twice for this. Then I emailed to cancel the item, which was fine. Then I got a phone call to which I was hung up on, I am appalled with the customer service!! It is an absolute disgrace!!! I'm being told if I...

Phenom Health / bioslim and raspberry ketone

Na
May 16, 2018

Have written already re the money which was taken out of my bank account, without my permission for the above two products. Like others. I did not notice a clause where it said, help yourself to my money. Look forward to a full refund or another negative review will be posted on the site. I...

Phenom Health / raspberry ketone

Na
May 10, 2018

I have already today sent a complaint re Bioslim and the amount taken out of my bank acc. Here we are again with another charge been take out of my account. I did not sanction any of these products to be taken out of my bank account. I demand you reimburse me with these charges. I did ask...

Phenom Health / garcinia clean

Ja
May 01, 2018

I bought the Garcinia Clean capsules from Phenol Health company in January 2018 and took them about 3 weeks. From the time I started taking these capsules, I felt stomach upset and diarrhea. Finally, I developed a kind of rash and hives which forced me to stop taking these capsule...

Phenom Health / hidden charges

Vi
Apr 29, 2018

Tried to order a free sample of products witch cost £2:95 for shipping, checked my bank and almost £50 was taken out with all the other products added on top of the one I wanted!!! Terrible and misleading. I used live chat to cancel "my order" and the person was ok, however was trying to ask...

Phenom Health / ultrapur forskolin

Lu
Apr 26, 2018

When I received the advertisement (4/3/18) it said "Free" just pay the $4.95 S&H; I ordered it then at the end, it tells me that it will come with a 2nd bottle but my credit card will not be charged until the appointed time...As soon as I read that, I called the number on the website and I...

Phenom Health / body restore cleanse/body boost garcinia

Sa
Apr 10, 2018

In late March, I ordered the trial bottles of the body boost garcinia and body restore cleanse. I received them on April 9th. When I got them home, the entire package was smashed. Like they had been run over by a truck. The capsules were ruined and broken. Powder was everywhere. I took...

Phenom Health / garcinia clean

Lo
Feb 26, 2018

I purchased a pack of garcinia clean..these however came with no instructions on how to take only that it states x2 capsules a day..it doesnt state with or without food or if its a supplement instead of food...very poor description indeed...iv now completed my course and iv not lost even...

Phenom Health / raspberry ketone

Gi
Feb 09, 2018

I agreed to pay postage on a free trial of this product by debit card. When it arrived I was amazed to find in a leaflet that I had apparently signed for a further delivery of the product in 15 days and would be charged for this by my debit card. This would continue on a monthly basis. I...

Phenom Health / phenom health is a scam!!

Sc
Feb 05, 2018

Phenom health is a scam. Do not let them get you! I have been in touch with the Visa fraud team, who assures me I will be refunded for this scam. Maybe Phenom health folks should look for honest employment rather than steeling from people. Sleep well thieves. Scam scamScam scamScam scamScam...

Phenom Health / "free" trial of testx core

No
Jan 21, 2018

January 5, 2018, through reviewing a purchase online, I got the chance to try this supplement called Testx Core. I paid $4.95 to cover shipping. I never received anything after reading it would be rushed to my door. Yesterday I see a temp authorization about the next shipment on my bank...

Phenom Health / scam, scam, scam

Da
Jan 07, 2018

I ordered a "free sample" and was surprised to see I had been charged >$150 after 14 days. Apparently the fine print says you have to cancel or you will be nilled though I can't find it anywhere. I returned the original bottles unopened after 12 days and received another shipment and...

Phenom Health / body boost

Me
Dec 04, 2017

I ordered a "free" sample of Body Boost product on 11/08/2017 and paid a fee of $4.95 for shipping and handling. I paid with my credit card. I was to have a 30 day trial period, and I received 60 capsules which represented a 30 day supply, On 11/28/2017, my credit card was charged $84.71...

Phenom Health / the free sample scam

Ba
Nov 13, 2017

I answered what I thought was a free sample of a slimming aid, but when i read the faint small print, i realized i had let myself into a hidden contract to pay a monthly sum of money i can't afford. I made the contact on the 11th of October for a product called wild raspberry ketone, from...

Phenom Health / "free trial"

An
Nov 10, 2017

I ordered what was advertised as a "Free Trial" and paid for postage & packing. When I received the health tablets it seemed more than a sample, which is what I thought it would be!! I contacted them by email straight and cancelled any further deliveries but as I did not return the "free"...