ABX Express (M) Sdn Bhdpoor service, parcel not delivery also don't return back

T
This review was posted by
a verified customer
Verified customer
Review updated:

We hv ship the parcel on 27/08/12 but until today 11/9/12, this abx express company still hold the parcel not delivery to our Kuala Lumpur customer, the reason they given is due short of man power. I daily contact them to check the status & request them to shipback to me if don't want to deliver. But until today they informed still informed me that short of man power cannot return back the parcel to me. I email them to claim the loss, nobody of Abx management to take action reply my mail & contact me.
This Abx Express (M) Sdn Bhd really very poor service & unresposibility.

  • Updated by Extreme BIKERS · Sep 25, 2019

    Im really really disappointed cause my package was wrong...wrong number i peel the front address it was not mine and different number... Are abx sleeping while working?

  • Updated by Tia Fatihah · Aug 16, 2019

    sorry, my current place are based in Malaysia not US, forgot to edit the location

  • Updated by Azri Brahim · Aug 03, 2019

    Total of 5 items waiting. The recent parcel received early then the earlier that were shipped by the seller. ABX really isn't need to exist.

  • Updated by tony loddok · Jun 15, 2019

    semalam dapat call dari staff ABX EXPRESS JALAN GAYA K.K SABAH (rasa2nya bkn semua ya yg berdrama ya), cakap barang kena tangguh 1 minggu lagi sdh la barang hampir sebulan, masalahnya barang terlalu banyak kurang perkerja. Dorang buat lawak ka? hahahahha...itu bukan masalah ini membukti perniagaan kamu makin maju bukannya masalah cari la inisiatif lain. maklum dengan pelangan isu tentang itu buat pa, sy sebagai pelangan yg saya mahu tahu janji (ABX EXPRESS) masa penghantaran berapa lama setelah barang sdh sampai kilang.

  • Updated by tony loddok · Jun 14, 2019

    Dapat call dari abx express gaya kk sabah, cakap barang kena tangguh seminggu lagi minggu depan baru buat penghantaran itu pun kalau da, disebabkan barang terlalu banyak, barang sdh hampir 1 bulan di kilang. sangat2 lucu la alasan staff (rasa2nya bkn semua la)abx K.K. ehh kalau buka syarikat memang la ada masalah yang di hadapi tapi x kn la mahu bagi tahu pelangan x dapat hantar sebab barang terlalu banyak ni bukan masalah la ni membuktikan perniagaan kamu maju. jadi cuba la cari cara yang terbaik bukan bagi alasan untuk selasai masalah.

  • Updated by Laowei · May 11, 2019

    Please help me..

  • Updated by Riashow · Aug 14, 2018

    I buy 2 product from shopee online. 1 of them SHX68443073AMY was delivered to Petaling Jaya. 1 of them SHX81079801AMY delivered to kota Kinabalu.
    I live in sarawak. Don't you know how to read address? Do u even know where sarawak is?
    Fix my problem please.

Responses

  • Ch
    Chelsea Angel Dec 02, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Delivery delayed, item SHX72557464CMY .

    0 Votes
  • Bo
    Botan Nov 26, 2020
    This comment was posted by
    a verified customer
    Verified customer

    worst courier ever and now shopee decided to use ABX for oversea shipping, 2 of my item never deliver to me and hold forever in their store, never happen when shopee still using poslaju ...luckily just below rm10 item, never buy oversea stuff from shopee now

    0 Votes
  • Bo
    bodohla Nov 25, 2020

    My parcel sepatutnya dpt dari semalam, bila check balik dia ckp wrong address plk. I call their office, just nk tanya alamat tu ada masalah ke or x dpt jumpa . But the officer too rude ya, xde pun minta maaf or else. I dah lama sabar n tunggu my parcel dri awal bulan 11 lagi and untill now xdpt lagi

    1 Votes
  • Ez
    ezzathul Ezah Sep 01, 2020
    This comment was posted by
    a verified customer
    Verified customer

    My parcel still stuck and not proceed to next updated, I need confirmation that my parcel is in good condition and updated.

    Comments

    0 Votes
  • Bo
    Botan Nov 26, 2020
    This comment was posted by
    a verified customer
    Verified customer

    @ezzathul Ezah Shopee are using ABX for oversea shipping now, mine item stuck for 3month never deliver

    0 Votes
  • Ar
    Areesya Aug 31, 2020
    This comment was posted by
    a verified customer
    Verified customer

    No update since 20. 08.2020 in the system
    Tracking number
    WWW000001159139

    0 Votes
  • N4
    N4namy Aug 31, 2020

    Hello, please please fasten your service as I have been waiting long enough for my parcel to arrive . It took days for every process to be made. This is my tracking number WWW000001156336

    0 Votes
  • Vy
    vyvone May 20, 2020
    This comment was posted by
    a verified customer
    Verified customer

    ABX courier service is such poor service. All the phone call look like systemize but cant reach any human to talk to. I have send email to customer service, but look like useless and no reply back. Please improve ABX system as what the slogan is.

    0 Votes
  • Ag
    AgnesLiew May 19, 2020

    My parcel stuck at kota Kinabalu from 6 May until now.
    My tracking number is LZXL0000360219.

    0 Votes
  • Di
    Disappointed with your service May 17, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Hello there. My parcel have been stuck in other country for way too long. It has been a week now, while my other parcel from other courier has arrived, my parcel by under your service are still stucked in BKI. It was supposed to arrive in KUCH branch. Please do something about this! Thank and may god bless you!

    Comments

    0 Votes
  • Ro
    Rose Ab May 17, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Saya post barang customer iaitu kurma ajwa... tp sampai sekarang customer tidak menerima barang tersebut... tracking nombor adalah [protected]

    Bila barang nak sampai!!!

    Comments
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    0 Votes
  • Ji
    Jiliap May 16, 2020

    I have bought 2 parcels from Taobao and it have reached Malaysia for a month. Since ABX received the parcels and didn't deliver it for another one month. Pls take your responsibility ABX and deliver my parcel. I have called many times the customer service hotline and didn't get any response. The worst is someone hanged up my phone. Worst ABX ever.

    Comments
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    0 Votes
  • Ma
    Maya Qalesya Mohd Zaidi May 06, 2020
    This comment was posted by
    a verified customer
    Verified customer

    when i checked the tracking number, it stated that the shipment is delivered on 27 April 2020...BUT until today i'm still not receive my shipment...how about that?????

    Comments

    0 Votes
  • Sy
    syahir rahim Apr 22, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Hello n very good evening,

    Based on status delivery from this courier, the item was delivered..

    But actually, I not ye received any parcel from ABX..
    I attach also, status from shopee

    PLEASE CHECK THE STATUS AND THE PARCEL..

    BEST REGARDS
    TQ

    Comments
    Comments

    0 Votes
  • Ro
    royk1973 Apr 20, 2020
    This comment was posted by
    a verified customer
    Verified customer

    My parcel MY208803925439B

    Ordered things from Shopee, was suppose to receive my parcel today but instead never arrive. But from shopee status / notification says 'Undelivered status Waiting time more than 15 minutes'. Well, it's MCO period, I'm always at home for the pass 1 month. Please settle this matter.

    Comments

    0 Votes
  • Sy
    Syy Theauthentic Mar 11, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I lost my item during using the abx service, and also sometime they open my parcel because i can see from the packaging. I'm the regular customer for the shoope but sometime they using abx courier. I hope shoope will banned abx for their courier service.

    Comments

    0 Votes
  • Ei
    Eiyad Feb 01, 2020
    This comment was posted by
    a verified customer
    Verified customer

    They already call me. I wait for them half day. I even answer their call. But then it stated that parcel could not be delivered as I don't pick up call. Further more, the parcel should arive earlier which was a day before, but they delay it by making excuse due to some problems. Never occurs such thing in others delivery service.

    0 Votes
  • Nu
    NunaNadz Jan 26, 2020

    Biasanya shipper ni konon tak dapat cari alamat, dia akan call suruh kita amik barang dekat dia. Tapi semalam tulis delivery seharian tunggu takde pun call or datang nak hantar barang. Bila check no tracker hari ni shipment on hold.

    Comments

    0 Votes
  • Br
    brian wongho Jan 18, 2020
    This comment was posted by
    a verified customer
    Verified customer

    abx sibu cheating on deliver status to force the customer to collect at their factory... they mentioned customer not in office or home but we r waiting for the parcel whole day...after a few experience we can confirm the trick used by abx sibu...so disappointed with tis issue

    Comments
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    0 Votes
  • We
    Wen Min Chew Dec 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Poor Servise!

    Comments
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    0 Votes
  • Ch
    Chinny Dec 21, 2019

    I'm buying stuff online, and the parcel keep on scan route in Kuching for one week, then suddenly the tracking update to 'send back to shipper' what is the thing goes wrong.? After that, it said at BKI mean at Kota Kinabalu. I'm live at Kuching, do you know where Kuching is, ? Why send to others place ??

    Comments

    0 Votes
  • Sa
    Sarah Shing Dec 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Pls fix this problem in ASAP. The receiver should not be accept the item that not belongs.

    0 Votes
  • Mi
    Miyoko Dec 11, 2019

    Seller daripada China hantar laju, sampai ke tangan ABX peram buat pekasam..ada melayu baca tak ni? Tahu tak perangai hanettt tu macam mana, macam korang lah!

    -1 Votes
  • Yu
    yuyun muhlan Nov 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Eta my item on saturday, 16/11/19 but until today i still have not receive my item..poor service..and i need that shoe by this sunday

    0 Votes
  • Ma
    Matthew Bun Nov 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    CNMYA0003644264
    no receive my parcel over 1 month but tracking system show me item is delivered recently. my location is sarawak but item show delivered at kota kinabalu, what wrong with this? are abx express got trouble in process deliver, loss my item? how can i do or claim it

    0 Votes
  • Ro
    roslee md saad Nov 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Please check my item delivery to lawas pending logsheet at bki since 2/11. Please help to send as soon as possible, this item are urgent. Already email to customer service but no answer.

    Tracking Number :SZT00892090

    Comments

    0 Votes
  • Si
    Siti Aminah Othman Nov 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have ordered items from china and when the parcel arrived at abx facility, it's stuck more than a week. It has been logsheet for 8 days and did not proceed to deliver yet. Im so stressed out because i need that parcel fast. Please improve your delivery service, so it will not suffer the others.

    Comments

    0 Votes
  • Ya
    Yap VC Oct 29, 2019

    Tracking number: [protected]
    Received this parcel with item broken inside.

    Comments
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    0 Votes
  • Pi
    pipe tube Oct 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The item delivired to consignee but not at my house so i don't where is the item now.

    Comments

    0 Votes
  • Bo
    Bol Ko Oct 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Service abx ni memang mcm sial.. Barang aku sampai skarang x sampai2 dok ade kt [NLA] ABX facility...menyusahkan org.. Kalau nk aku pg ambik sendiri mai tepon aku la.. Ni aku tengok x bergerak2 dari situ... Hangpa memang bangsat punya company... ABX = AGEN BARUA XXX

    -1 Votes
  • An
    ann zihinsel Oct 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I already wait almost 1week. The reason is i not pickup the call. [censored]. They never call me. Provide proof please if they call me. I call your customer service to check my number. They said number is correct. So why they never call me but said im not pickup the call. Bad service. Waste time

    Comments

    0 Votes
  • No
    Noriz Ieznee Oct 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    MY198266977175P

    0 Votes
  • Nu
    Nur Izah Oct 17, 2019

    9/10/2019 barang saya telah sampai ke abx tawau.
    10/10/2019 mereka membuat penghantaran tetapi tak sampai kerumah
    11/11/2019 saya telah menelefon untuk bertanya tentang barang saya, dan mereka maklumlam pada hari tersebut akan membuat penghantaran terapi masih barang tak smpai..

    #servis sangat lamabat

    Comments

    0 Votes
  • Sq
    SQC Consultant Oct 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Shipment status remain the same for two days! No delivery no updates!

    Comments

    0 Votes
  • Cu
    Customer is waiting Oct 12, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Parcel SHX96708071BMY had been set as Delivered to Consignee by ABX Express Sibu. I can't track where is my parcel now and I don't live in Sibu. Can you not use this way to hide your problem, it won't solve anything by doing this way but you just only make it looks like you want to keep customer parcel for yourself (stealing).

    Comments

    0 Votes
  • Ex
    Extreme BIKERS Oct 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    This is not at once already but many times they throw the packages and leave it at outside the house...

    Comments

    0 Votes
  • Bo
    Boyak Nyelor Sep 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Tersangat teruk servis dari kurier ini. Pekerja sangat tua, lambat, barang berselerak, hilang, rosak, Sila tukar pekerja.

    0 Votes
  • Pe
    perfectday Sep 18, 2019

    My item should be arrived on aug 2019 but nothing received. I called their head office said will arrange in 2 days but stil nothing for god sake! Almost 1 month waiting like a crazy idiot! They said come collect item to their head office seriously?! So why did I paid for courier in the first place?! Worst company!!

    0 Votes
  • Ge
    Geraldine Toh Sep 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Parcel no: [protected] has been showing to the status that out for delivery for more than a week but I still do not receive my parcel.

    Comments

    0 Votes
  • Do
    Donny Wong Sep 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Parcel at Kajang facility since 14Aug till now 27aug still there.

    Comments
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    0 Votes
  • Sy
    Syahill Sep 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Very bad service. If you are wondering why look at this photo. I as customer was at their branch and this is how they operate.

    Comments

    1 Votes

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