AAMCO Transmissions
reviews and complaints

AAMCO Olympia, WA, 98506

2728 Martin Way E

Our 2004 Chevy Silverado (50k miles) went in to get the transmission fixed in February (after a minor accident).

Since then, the truck has been towed back to AAMCO Olympia for their own warranty work at least 3 times (March 7, April 23, and now July 28). Please keep in mind that we have only had the truck in our possession for less than 15 days total since February.

On July 28, I paid $4224.11, picked it up at 8am, drove from Olympia to Tacoma and then from Tacoma to Gig Harbor and the transmission failed in a round-a-bout.

I contacted the shop and spoke with the representative. After discussing the issue, I was asked to tow the truck back (and pay for the tow since they do not cover towing, which is something I have already done several times). I asked what they do different now that they haven't done the last 6 months. He reassured me they would work with a national lead tech to troubleshoot (which he admits they have already done and this is nothing new).

I specifically asked for them to stop payment. I paid for a service that was never completed. I gave them 6 months and 4 attempts, so by the manager deciding not to stop payment was fraudulent and unethical. I would like to take that money and tow to a different AAMCO in the Tacoma area or a different transmission service center entirely and get the truck fixed.

The only solution they were willing to entertain is for me to pay for a tow truck to haul the Chevy back to them and they would start troubleshooting again.

This is not an option for me as they have had it for 6 months already and have "fixed it several times" to only have me pay for a tow back to them.

They do not provide any solutions.

Note: They were troubleshooting and replaced the cluster (thinking it was what was wrong) and it was not. While talking to a representative on the phone in June, it was revealed that replacing the cluster was only a guess before they request to the insurance company that they replace the computer in the truck. AAMCO never submitted this request of a new computer because they know it is their own techs that are not properly trained to rebuild a transmission. We specifically asked to get a new transmission installed since the rebuild process was not successful but they claim they are not able to get a new one due to chain supply issues.

I let them know that if I didn't hear back from them by COB 7/29/22 then I would file a former complaint, dispute the payment, and contact an attorney.

I have attached the notes they gave me when I paid. Interestingly, they only started taking notes in April (not February when they first received it to work on).

Hello All, I drop my car off Aamco in Horsham on the week of May 3rd to get a transmission rebuild. I was charge 3,100 plus taxes which came up to 3,300 in change. I was told that they would have my car for about a week, this is where the issues started. I got my car back a few days later than what they said it would take, I drove my car about four hundred feet from the shop and had to bring it back so they could check it out once again, to make a long story short, they tried to fix my 5 times a total of 9 weeks and they still can't fix. I ask for my money and they kept trying to fix it, but couldn't accomplish that task. I even ask if they could keep the 1000 dollar that they charge be to open up my transmission and returned the rest which would have been about 2300. won't all of my money because that kept my car to long and they still did not fix it.

here is my number/ email address: [protected]@gmail.com. I hope that we can get resolved soon.

my transmission was rebuilt by aamco transmision in clearwater florida

201 S M.L.K. Jr Ave, Clearwater, FL 33756

I have a 2004 Vw beatle i as charged 3300.00 $ suposed; they rebuilt the transmission

when i got the car back it was running ok but the sppeedometer ewas not working

i took it back to them since it was still under warranty the car was driven less then 100miles , i was out of town at the time and the car was at my sons house

being stored ,when i got back i noticed the speedometer was not working,i took it back to them ,and left it there for a week an they said it was not a transmission problrem it was a behind the dashboard problem,i took it to 2 other mechanics to fix itthey both said its a problem in the transmission somone messed up th e sensor

it also was leaking oil from the cooler ,they said they fixed the leak ,but not the speedometer.

now i have an check engine light coming on saying there is cooler problem

the code says that

this shop keeps giving me all kinds of excuses and trying to avoid the warranty and not doing the job

my name is sarkis bartamian

ph [protected]

Left my 2013 Nissan for stalling and hesitations with check engine light and battery symbol. No diagnostic codes from the car. Checked with local mechanic. Next checked the car with dealer . No diagnostic code and dealer said CVT is the issue. Spent $150.Came to AAMCO ; AAMCO said they will go by their diagnostics and confirmed No diagnostic codes so far. CVT to be replaced is the recommendations. CVT replaced. Full money paid $4200. This has 18 months/miles warranty. Within 100 miles of driving we had original problem again. Got the car to back the AAMCO dealer and they checked and told they did not see /get any issue. No codes detected by them.Took the car and within a day or two we got the same "stalling/check engine and battery light. Dropped off the car and ask them to check. After 1 week I called them to see the status. They said I can come and pick it up. I noticed in their sheet code was p0014. They said it will go away after driving for a while. I had to do DMV inspection. Failed with p0014. I towed the vehicle. Solenoid went bad. Paid $200 to fix it. We still have ORIGINAL "stalling/engine light and battery light" problem. This will lock the vehicle during low mileage and stop signals. Even in idle we can see. But the dealer do not see it. Today the car has symbol p0011 with check engine symbol on always. I bought a obd2 connector and checked. I did not take the vehicle to any other dealer or mechanic. I am no longer taking the vehicle to AAMCO dealer as I see more error codes & looks like there are errors in their diagnostic ability.

I asked them to refund the money. They refused.

June 22 of 2016 I took my car to aamco for a transmission rebuild and instead of rebuilding it they swapped it out for a transmission that couldnt hold up to the performance that my car had from factory. My car which is a 1998 daytona pace car #751 of 1500 built. This car has the factory transmission CD 4T65E/MN7. Your receipt specifically states to rebuild your company did not rebuild it ,they replaced it with a far less quality transmission which I didnt even get 23000 miles out of it.it needs to be replaced. I have 3 industry trained mechanics that have agreed that the original transmission was removed and replaced with a far less quality transmission that is not robust enough nor manufactured to properly rub in my vehicle . Your company has not just misrepresented

themselves but have stolen my transmission.

My son Dane Simpson took my 2013 Ford Escape to the Aamco located on Vine street in Kissimmee Florida on or about 4/10/2022 to have the transmission checked as we were informed by Pep Boys that the transmission needed repaired/replaced and that we should take it down to Aamco. We were advised at that time by Aamco staff that the transmission was bad as well as a few other items that needed addressed. We were also were advised that it would take about a week to get the car back and would cost between $3000 and $4000 dollars. we have contacted them EVERY week since the end of May requesting the written estimate (which we have now been informed is at a cost of $4,972.61) and an update on completion of the repairs. EVERY time we call we are told it will be completed tomorrow and that the estimate would be emailed. It has been over 45 days and we still have not received the estimate nor has the vehicle repairs been completed nor has car been returned.

hello, my name is Katrice Saunders and my car has been in the shop since January. In March I was sent a text that parts are ordered just waiting on one part. when i call the manager every week he tells me the part is on a truck and my car will be worked on the following day. last week i visit the shop and the mechanic called the manager and was told the transmission was on the way now today i go to the shop and the mechanic calls the manager and he tells him he didn't even order the part yet. I have paid them all the money due, and he still haven't ordered the parts. every time I call the manager he lies and say the part is coming that day. can someone please contact me at [protected]

I took my 1994 Honda civic to aamaco in 2020 for a new transmission. I'm disabled and it was my only transportation. I'm on a fixed income so it took me 5 months to pay 2200.00 for it. After a few months the car began acting up. It would hesitate when I got up to 45mph so I took it back. The manager at that time drove it with me and denied anything wrong when he knew it was wrong and basically blowed me off. I have a 2 year warranty. The car kept acting up in 3 gears. I took it back again the end of February 2022 and complained. I told the new manager that I would walk to the mall and leave the car for them to fix the problem. 3 hours later I came back and was given a price of 140 00 to fix the problem. My warranty was still valid. I said nothing and called my son and my son spoke them and told them to go ahead with the repair. The manager and mechanic came out and basically told me that he would not fix it because I would have to leave the car. I couldn't because I couldn't afford a cab all the way home and back again and they knew this. This is very unprofessional and wrong to do to me. I'm in Jacksonville N.C. and the aamaco place was off western blvd. I want my car fixed right and will continue to go higher in the chain of command if I have to to get this done right.

I took my transmission to Gold Coast Automotive Inc DBA AAmco.

Now I took my 2015 Ford Focus to this dealer on 01/27/2022 to get serviced. I rented a car to get the kids to school and me to work I called a Gentleman named Rick and Jason to find out how the car was doing. My response was we are still checking into it they called me back and said it’s has to be serviced and how would I like to pay for it. I have used this Shop in the past with VERY BAD results I took my 2000 Ford Pickup truck to them and was not happy I used the AAmco credit card to pay for it and it cost me 2,500$ . I had to bring it back Twice and still it wasn’t right I had to get rid of it and get another truck. But back to my new problem. Rick called me and said my car was fixed so I took my rental back and picked up my car. I didn’t have it 48 hours before it started to do the same thing I took it in for. Jason said bring it back in which I did so I had to rent another car 1 week later Jason calls and says your car is ready to be picked up. I drove it 5 hours before it starts to do the same thing. So now it’s back in the shop as of 2/28 so I have been renting cars for almost 3 weeks now after I payed 2,568.00 on my AAmco credit card I already made a 300$ payment and still don’t have a car. My Name is James Dipasquale and my Repair order # is J151583 I pick up my car on 2/3/2022 and it’s still there. PLEASE HELP ME GET MY CAR FIXED or refund me my payment and Cancel me out. I will go to another transmission shop.

I recently sent you an email but did not send you my contact info. My name is Robert Bluitt
[protected]
email: [protected]@comcast.net

This the complaint against Aamoco/KLM Transmission in Vineland, NJ They are scammimg people. If you donot see my complaint please contact me. I just sent it.

Thank you

I have a life-time warranty on my transmission. It was obtained when my 1971 Pontiac had it's transmission rebuild in 1973 at Aamco Morrow, GA. I have had my transmission serviced every year since per my original contract. July 13, 2021 I took my car to Aamco Warrenton, VA because it was leaking fluid. They pulled the transmission and sent it to Aamco Winchester, VA. They fixed a bad seal on the air pump. When I picked up the car, returned home I saw that it was leaking worse than before. I returned this to Aamco Warrenton and I was sent to Aamco Fredericksburg Virginia because Aamco Warrenton did not have anyone to fix; they said the torque converter was leaking. All of this was at the direction of regional manager Michael Macoff. Aamco Fredericksburg said the cause was the engine crankshaft and they could not replace the torque converter until I had the crankshaft fixed. The car has a new engine with less than 3000 miles on it. I next took my car back to the shop that had installed the engine. They checked the crankshaft and said nothing was wrong with it and allowed me to watch them check and explained how they were able to show the crankshaft was not the problem. When they pulled the pan they also found metal shavings in the transmission oil and said the torque converter clearly had play in it and that the transmission needed at this point replacement or rebuilt. I contacted Michael Macoff via Ricky at the Aamco Winchester, VA store. Ricky who was familiar with my car said that they would probably have my builder do the repairs because it was on the lift at his shop but that he had to contact Michael Macoff first who was out with Covin. He called me back and said the shop in Warrenton VA had been sold on 10-1-21 so he could no longer be involved. That I needed to take the car back to the Warrenton Aamco shop. I called Bobby the new Aamco owner of Warrenton Aamco. He checked with his regional manager and came back to me that I should take my car to Aamco in Harrisonburg, VA which is the closest to where my car is on the lift at Mt Crawford, VA. About 6 miles away. I called the new owner at Harrisonburg Aamco and he said he didn't have any bays available to dignoise my car.
The shop where my car is now on the lift said he can install a new transmission and torque converter for $2500, all in including labor. He is offering me a discount because of the amount of business I have done with him in the past.
I WOULD LIKE THE OWNER OR HIS MECHANIC FROM THE HARRISONBURG AAMCO TO COME TO THE SHOP WHERE MY CAR IS CURRENTLY LOCATED AND EVULUATE MY TRANSMISSION THERE AND AUTHORIZE THE NEEDED REPAIRS.
I have been trying for 5 months to get my transmission fixed while taking my car to various Aamco shops as requested. It is now at the shop that installed the engine per the request of Aamco and I am not inclined to move it again without being fixed. I have been told numerous times that Warrenton Aamco and other Aamco's are not able to repair my transmission do to lack of skilled mechanics. It is now at a place where I know it can be repaired properly.
I am asking for approval for the repairs to be made at Custom Autoworks and they be paid the $2500.

Frankly I am tired of trying to get Aamco to honor there contract for 5 months and if this can't be resolved at this stage I will turn this over to my lawyer and at that point the requested amount to cover all of my cost will be much higher.
Regards,
Ralph Wright
[protected]

PS: I do have a lot more detailed information and emails and invoices from Winchester, Warrenton and Fredericksburg Aamco's.

I put in a new transmission with AAMCO in Las Vegas Valley view than relocated to South Lake Tahoe for work I than had my transmission go out up here so at the time I was close to being evacuated for the fire by the police and military so I new I could be covered being inside of 3 year warranty but at the time the paperwork was in a storage in Las Vegas so I went down to Carson City, Nevada and told gentleman that I not sure if covered or not but can't find paperwork but need truck running ASAP cause fire was coming and I needed vehicle to pack and leave so I just decided to pay $4100.00 to make sure had truck thinking if I found paperwork and under warranty would just be reimbursed now I only paid $2500.00 for the Transmission in Las Vegas.. so at this point I have tried for resolution I don't expect to get the $4100.00 I paid in Carson City but do expect $2500.00 to come from finding it was covered but at this time nobody wants to pay anything for being under warranty 3 years saying when I could not find paperwork and paying than it not covered cause could not find at the time.. I'm a fair person and customer feel like I'm being taken advantage of being misplaced cause of fire and company does not want to help rectify so I'm going to BBB and Yelp if I can't get this resolved!