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CB Gambling 1xBet I was stolen by an agent who works with you whose bank account number is attijari bank 007405000744230040009939
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1xBet review: I was stolen by an agent who works with you whose bank account number is attijari bank 007405000744230040009939

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6:30 am EST
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was stolen by an agent who works with you whose bank account number is 007405000744230040009939

He withdraw my money from my 1xbet account to his bank account.

I did the withdraw from my account 1xbet to my bank account then I got surprised that my money in 1xbet was sent to 007405000744230040009939 an account of a person that works with you and I Can proove it to you, because I have a lot of screens of a deposit to this account. Well in fact I got stoled by the person who have this Attijari bank account number 007405000744230040009939 and works with you...

I have made video and made some screenshots.

Here IS my correct RIB :

M RADI BENJELLOUN ADNANE : 007780000375100030679189

My informations :

Name: RADI BENJELLOUN ADNANE

My Rib: 007780000375100030679189

Userid: [protected]

Phone number: [protected]

Bank: attijari Date: 11/18/2023 _ [14 H 56 - 15 H] Month: 7100 MAD

Transaction number: [protected]

Solde in 1xbet: 0Dh

Please send my money to my bank account 007780000375100030679189

Claimed loss: 7100 Mad

Nov 23, 2023 7:24 am EST
1xBet customer support contacts
Address

CY

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Dear Adnane Radi benjelloun,

Thank you for your patience as we investigated your account situation through our security team. We have gathered information that may shed light on the circumstances surrounding the recent account actions.

Our records indicate that your account was accessed using your login credentials, and the login occurred from your registered phone. Subsequently, a withdrawal was initiated to your personal bank account. However, another withdrawal was processed shortly afterward, directed to a different bank account.

Following these withdrawals, a deposit was made into your gaming account. To assist us in understanding the situation more clearly, could you kindly explain the reason behind the secondary withdrawal to the alternate bank account?

We're here to work collaboratively with you to resolve any concerns or discrepancies. Your cooperation in clarifying this matter is greatly appreciated.

Please feel free to respond at your earliest convenience.

Best regards,

Alex, the 1xBet Team
Update by Adnane Radi benjelloun
Nov 23, 2023 9:40 am EST

I have by mistake made the withdraw to you agent 7100 Mad. So i need this money to get back to me, there IS no reason i will withdraw money to another account .

Dont stole me please and give me my money 7100 Mad !

Update by Adnane Radi benjelloun
Nov 23, 2023 9:41 am EST

Here IS m'y bank account 007780000375100030679189

Nov 24, 2023 6:51 am EST
1xBet customer support contacts
Address

CY

Website
File a complaint Write a review
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Dear Adnane Radi benjelloun,

Thank you for your patience as we investigated your account situation through our security team.

For assistance and guidance according to your case, we kindly advise you to contact our support team through the live chat support on our website or via email at info-en@1xbet-team.com.

Please feel free to reach out to our support team using either of these channels, and they will provide you with the necessary assistance.

Thank you for your understanding. We look forward to assisting you promptly.

Best regards,

Alex, the 1xBet Team
Update by Adnane Radi benjelloun
Nov 24, 2023 7:11 am EST

Please read carefully

Userid [protected]

1400 Mad deposit made the 18/11/2023 not received

I made by mistake a withdraw from my account 1xbet 7100 Mad to an agent account ,

His RIB account is 007405000744230040009939

My RIB account is is 007780000375100030679189

Transaction id is : [protected]

Date : 18/11/2023

The photo joined with name Badr aarjane IS the photo that your support did send me and in it you Can see that my withdraw was send from Badr aarjane to agent account Youssef rahnouni whose RIB bank account IS 007405000744230040009939

MY CORRECT RIB IS :

007780000375100030679189

AT LAST another 6900 MAD NOT RECEIVED !

Transaction id : [protected]

Date : 23/11/2023

Withdraw : 6900 Mad Not received even with success message

That is too much for a wait and for a player , you Did let me broke and depressed .

_______________________________________

Total amount needed to send my RIB account : 6900 + 7100 Mad

Total amount deposit : 1400 mad

View 0 more photos
Nov 27, 2023 5:19 am EST
1xBet customer support contacts
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear Adnane Radi benjelloun,

Thank you for your patience as we investigated your account situation through our security team.

For assistance and guidance according to your cases (1. The deposit for 1400Mad 18/11/2023; 2. The withdrawal 7100 Mad which was sent to the agent) we kindly asked you to contact our support team through the live chat support on our website or via email at info-en@1xbet-team.com.

Could you clarify if you've reached out to the support team regarding these instances?

Speaking about payment made 23.11.2023:

To assist in reviewing your transaction, we kindly request the following details:

1.Your gaming ID:

2.Date of the transaction:

3.Time of the transaction:

4.Amount involved:

5.Payment system used:

6. Screenshot of the transaction (if possible):

Having this information will enable us to investigate the transaction efficiently and address any concerns you might have.

To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

We look forward to resolving this matter for you.

Best regards,

Alex, the 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

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