1xBet’s earns a 4.4-star rating from 38 reviews and 1314 complaints, showing that the majority of bettors are very satisfied with betting experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Replied
There are no reason to believe account belongs you without then no respond and no ask other clarification
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you. Really I wonder your respond because 1xbet player name and my passport full name is same only not same D.O.B and P.O.B which mistakly eror quiqly regstred when profile fill fields but my full name and other datails is same passaport also accounts gaming connect my phone number also my Gmail . When I try to proof my account belongs me not respond and never responed 15 February untill now my complaint. See attachment proof.
I have driver license where I send you
As of now, we do not have sufficient evidence to confirm your ownership of the account. The verification process requires accurate documents and proofs to establish the account's rightful owner.
For the completion of the verification process, we kindly request you to provide the necessary documents and proofs that demonstrate your ownership of the account. Until we receive the appropriate and valid documentation, the verification process will remain pending.
Your cooperation in this matter is crucial, and we appreciate your understanding as we work together to resolve this issue.
Should you have any queries or need assistance in providing the required documentation, please do not hesitate to reach out to us. We are here to assist you throughout the process.
Thank you for your attention to this matter.
Best regards,
Alex, the 1xBet Team
Replied
Deposit rejected by the operator
My id is [protected]
I did a payment of 1000 LKR on 20th April 2023 but after some time I got a notification saying Deposit rejected in the amount of 1000.00 LKR via epayment (Rejected )
I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.
I’m contacting them and this is the worst customer service I ever had.
Kindly, someone help me to solve this problem
Okey. Noted
Thank you for reaching out to us.
Currently our support team is reviewing your case. However due to the big amount of applications it can take far more time than usual.
We kindly ask you to give our support team a little bit more time and additionally we are asking to not duplicate your messages since it will lead to a longer response time.
We really appreciate your patience.
Best regards,
Alex, the 1xBet Team
Replied
Unpaid Winnings
Hi, my name is Chibueze. Bet ID: [protected]. Normally Ixbet is reliable, but I've been pissed off over the events of the past few days. I've lost a lot of funds playing on this website especially with virtual league bets, but recently went on a winning streak. However, two winning tickets I won in a virtual game has not been paid out till date. Title of game - "England league" ticket IDs "[protected]" by 12:21pm GMT+1 and " [protected]" by 12:24pm GMT+1 both on 14/04/2024. The customer service agents I spoke to on website just tell to hold on their experts are working on it without giving a concrete time frame for resolution. This is not rocket science, the win is right there and not paid out, just pay it out already. I've heard negative reviews about people losing money which I have not experienced before, but this is shaking my confidence. Please do something fast.
Sending a full screenshot
Yes, it was in the casino section, under virtual games. The name of the provider was not stated, but I attached a screenshot of the particular game in my initial post and in this reply
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your patience. We want to assure you that your case is currently under review. Our team is actively investigating, and as soon as we have any updates or resolution, you will promptly receive feedback.
We appreciate your understanding and cooperation during this process.
Best regards,
Alex, the 1xBet Team
We need to know the detailed information about the game, you have been playing. Currently we cannot find this one in our system. Please, send us the full screenshot or the exact name of the provider
We will be waiting for your answer.
All the best,
Alex, the 1xBet Team
Our Department kindly asks you to provide some more information regarding your winnings.
Please specify in which section the game is played, and if it is a casino - the name of the provider.
We will be waiting for your answer.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Convenient betting and high-level service at 1xbet
I recently started using 1xBet for sports betting and am pleased with my experience. The platform offers a wide range of betting events, from football to tennis, and even esports matches. I am particularly pleased with the live betting options, which make the process even more exciting.
The 1xBet app is functional and easy to use. It allows you to quickly find the matches you are interested in, place bets, and track their status in real time. Additionally, 1xBet offers very competitive odds, making potential winnings even more attractive.
The customer support at 1xBet is courteous and responsive. They promptly helped me resolve an issue with withdrawing funds, which increased my trust in the platform.
I recommend 1xBet to anyone looking for a reliable and convenient service for sports betting. Here you will find good odds, a wide selection of events, and quality service.
The complaint has been investigated and resolved to the customer's satisfaction.
We truly appreciate warm words and positive feedback that you have posted about betting company! It is essential for us to receive proofs that our players are fully satisfied with their experience here.
Please do not hesitate contacting us in case of any questions or if you need further information about our processes. If there's anything we can do to enhance your experience further, please let us know. We wish you luck and successful bets!
Best regards,
1xBet Customer Support Team
Replied
There are no reason to believe account belongs you without reasons.
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you. Really I wonder your respond because 1xbet player name and my passport full name is same only not same D.O.B and P.O.B which mistakly eror quiqly regstred when profile fill fields but my full name and other datails is same passaport also accounts gaming connect my phone number also my Gmail . When I try to proof my account belongs me not respond and never responed 15 February untill now my complaint. See attachment proof.
My deposit and withdraw to confirm I am owner this account. See attachment proof
Dear 1xbet team, I wondered our department security team respond a player account that team is voilated player accounts even not respond 15 feb 2024 it's disgusting service. Even not tell another way to solve this problem such payment transactions or mobile operator etc that already i was provided to you with all required information. But not even send 15 feb untill now single messege this platform don't hav active employee Stop ingoring my complaint security department
The complaint has been investigated and resolved to the customer's satisfaction.
To assist in resolving this matter, we kindly request that you provide us with the necessary documents or evidence via email, supporting the validation of your account ownership. Your cooperation in this regard will greatly aid us in completing the verification process successfully.
Should you have any queries or require further clarification, please do not hesitate to contact us via email. We are committed to ensuring a smooth resolution to this issue.
Thank you for your understanding and cooperation.
Best regards,
Alex, the 1xBet Team
I hope this message finds you well.
We have conducted a thorough review of the information provided regarding the ownership of your account. Currently, we do not have sufficient reasons to ascertain you as the owner of the account.
The details provided in the form do not align with the information in the confirmation documents we've received.
We understand the importance of account security and strive to ensure the accuracy of account ownership details. If there are any issues or additional information you would like to share to verify ownership, please feel free to reach out to us.
Thank you for your understanding and cooperation in this matter.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
My email jilacownuuralasow@gmail.com
Replied
late deposit
@1xBetIndia I was using 1x since a year ago and loss around 50 k but never got any dalay or something in topup from the staff side but recently I got the nerves of odds and started earning from ix bet after withdraw such winning amount ,I made topup of RS 2900 on Monday but the amount isn't credited yet into my account I had made many attempts to approach the staff for my payment approval but all of them are saying [censored]s and don't have manners how to talk , I had already sent the screenshots and bank statement everything thing they asked about but still they are making chaos for me . Should I coll them fraud .
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Please help me to solve this problem. Let them solve the problem in a short time
you are fairer. Please alert them to my problem. I can't get my money.
I only bet on football games
They don't give my money
My contact email: [protected]@1xbet-team.com
[protected]@1xbet-team.com
account in usd
Hello. I am a citizen of Azerbaijan. My name is Rauf Ismayilov, son of Gudrat. I have been a member of the betting site "1Xbet" since 2015. My withdrawal is closed from March 31, 2024. They asked me to send my passport by mail. I sent my passport, correspondence and a selfie with myself. I then posted videos and pictures of my investments and withdrawals. Later, I sent them my kashelock accounts. then I sent them all the electricity and water bills of the house I registered. Then I sent them my driver's license document. They accept all the document emails I send and don't wait. i want to withdraw $720 now but i still have problem with withdrawal.
Please help me to solve this problem. Let them solve the problem in a short time
Account number id: 5709595
Withdraw funds from the account: account783907503 in usd
Their email: [protected]@1xbet-team.com
[protected]@1xbet-team.com
always
Recommendation: always
The complaint has been investigated and resolved to the customer's satisfaction.
We hope this message finds you well.
We've reached out to our security team regarding your inquiry. We wanted to inform you that the information concerning your verification has been sent for verification purposes. Once our support team receive the response, they will promptly update you on the status of your query.
Our team endeavors to expedite the verification process and reach a decision as swiftly as possible. Your patience is greatly appreciated. Rest assured, as soon as we have the necessary details, we will inform you promptly.
Thank you for your understanding and adherence to our security protocols. Should you require any further assistance or have additional questions, please feel free to reach out to us.
Best regards,
Alex | The 1xBet Team
Replied
The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?
The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?
[censored]ing
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
I was scammed by 1xbet cash agent and my complaint was ignored
Withdraw
Hello, I made a withdrawal from 1xbet cash agent on 29 Jan 2024 but I still didn't recive my withdrawal amount in my wallet. I did mail to support and talked with operators but I have to face very rudely. I am attaching transaction id and cash agent id here.
It's a scam, I didn't get withdrawal amount from 1XBET cash agent. Jan 29, 2024 I was trying to deposit fund through APP but it was exceed for many times, then I went through a telegram there is a agent with whom I was doing deposit before for approx. 5/6 times before. I deposited through him and ask for withdraw then he gave me same POS id as before. I transferred and give him a code then he told me to wait for a while and escaped. After while he didn't reply and blocked me.
Then i registered my complaint through live support, emails and here too but my complaint was totally ignored. This whole company is a fraud and scam.
Recommendation: Don't use this Betting company.
The complaint has been investigated and resolved to the customer's satisfaction.
I hope this message finds you well.
We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.
Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.
We look forward to hearing from you.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us. To assist you better and review your situation thoroughly, could you please provide us with your player ID, support team's email you have contacted and a screenshot of your request?
Your cooperation in providing these details would be greatly appreciated.
Looking forward to your response.
Best regards,
Alex, the 1xBet Team
Bro this all are bots. They are looting money.. Please aware. The same happened to me
Replied
I am extremely disappointed with 1xbet
I am extremely disappointed with this 1xbet betting platform and their lack of integrity and transparency. I won a ticket, but in my bet history, it shows that I lost. Instead of admitting their mistake, they are using automated customer support chats to brush off my concerns and make me believe that my issue is being addressed.
When I asked for the official sources that their specialists used to calculate my supposed loss, they refused to provide them and the answers I get was do you have further questions. I contacted over five customer support and I kept receiving the same answers as word by word as if it is a robot having different names replying me. It is clear that they are trying to cover up their error and avoid taking responsibility for their incompetence.
This is completely unacceptable. Customers should be able to trust betting platforms to be fair and honest in their dealings. I will not be using this platform again and I will be warning others to steer clear of their shady practices. It is time for them to fix their mistake and provide me with the winnings that I rightfully earned.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us regarding the discrepancy in the calculation of your bet. We truly value your feedback and understand the importance of addressing your situation positively.
To assist you promptly with your inquiry and ensure a swift resolution, could you please provide us with your gaming ID and bet slip number? Also, could you please provide the source from which you believe the bet should be resettled (official game links)? Your input will greatly aid our investigation into your case.
Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team
Replied
1xbet are scamming people in many ways. And scammed me buying wrongly settling by bets and made me loss my money.
Hello guys,
Want you guys to be aware 1XBET.
They have now started to stole user's money and doing fraud with people.
I have placed two bets on Penalty shooutout total under 9.5.
Total goals of both teams are 5-3 which makes the total 8.
And according to all the rules and regulations of betting, i won this bet.
I have previously won and lost a lot of bets of penalty shootout.
But they have showed loss to my these two bets two days ago.
And i have tried everything to reach out to local customer service and international customer service.
Locals are just not answering me properly and international representatives are not even answering.
I have attached proof with screenshots look at it yourself.
And i have lost my 1000$ like this.
Recommendation: I just recommend to play under 100$ and not more than that. Once they see you playing with good money they will get you.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us regarding the discrepancy in the calculation of your bet. We truly value your feedback and understand the importance of addressing your situation positively.
To assist you promptly with your inquiry and ensure a swift resolution, could you please provide us with your gaming ID and bet slip number? Also, could you please provide the source from which you believe the bet should be resettled (official game links)? Your input will greatly aid our investigation into your case.
Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team
Replied
Deposit issue
I got problem too in deposit issue.its been17 days without resolving the issue.ive been betting this site for 2 years.and i got problem for depositing money because i mistaken use ewallet instead of ebank transfer.my problem is they need the screenshot of my transfer that my name and account number is visible.and thats the problem the ewallet i use is they dont have that document only account number can seen.im out of patience because its never ending.everytime i check on it.they always say send the transaction that the name and account are visible.
Tell to your company i donate the money.because im so get stress for begging the money and no way to get it back.enjoy your team regards to all of you!
I did that so many times.still they didnt resolve the issue.instead if i dont check it,they dont have any update what a worst costumer service.and if they reply it saying again send this blah blah blah.it gets me stress for how many days.its looks like im talking to a robot its repeating over and over again!
The complaint has been investigated and resolved to the customer's satisfaction.
We ask you to provide such an information so we can try to help you resolving this situation.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction:
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Over payment rs.50000
: Sir am deposit amount PKR Rs 50,000.00 on till ID [protected] AB Mobile Trx ID [protected] but received amount at my 1xbet account only Rs 25,000.00 Please help me return my amount at jazzcash account [protected] Abid Hussain
Recommendation: Play this game
Solve my problem
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction:
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
1XBet Stolen My Money
I asked why the account was closed The security team did not respond. I said that the security team had stolen the money.So what I want to say to my friend is that 1Xbet will not do anything to your account if you lose. If you win, your account will be closed for no reason and your money will be stolen from 1xbet.This site no fair this game is big scam.
My ID is [protected]
My email address is thinyunwe5@gmail.com
My account has been closed without being allowed to withdraw the money. I haven't withdrawn the money in the account. That's why I'm sending you emails all the time. Please check again, I haven't made a withdrawal yet.If you don't ask me to play, I will allow you to withdraw money from my account.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us and expressing your concerns. We understand your frustration regarding the account blockage. It is essential to clarify that we do not take such actions without valid reasons.
Upon thorough investigation by our security department, it was discovered that there were multiple accounts associated with your details. Please note that the creation of multiple accounts is strictly prohibited according to our institution's rules and regulations.
Before registration, all clients are provided access to our company rules, and it is assumed that they have read and consented to these regulations. All pertinent information can be readily found on our official website: https://1xbet.com/en/information/rules
We prioritize responsible gaming and consider multiple account registrations a serious violation of fair play principles. This practice is against our policies.
Regrettably, due to the breach of our policies, the decision to uphold the account blockages has been finalized. However, it's important to note that the funds have been successfully credited to your account as per our obligation.
We have indicated the rules that were violated and led to blocking of accounts:
2.28 Each registered customer is allowed to have only one account. Customers are allowed to register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2.30 In the event of duplicate registration (including registering under a new name), the submission of someone else's, invalid, or forged documents (including those that have been edited by using any kind of software or graphic editor) the company is entitled to take any reasonable measures including but not limited to cancelling all bets and suspending all transactions for the duration of their investigation, and to proceed with full verification of the account once any documents required for the verification procedure have been requested.
Thank you for your cooperation and understanding.
Sincerely,
Alex, the 1xBet Team.
Thank you for reaching out to us and sharing your feedback.
Verification procedures are a standard practice in all betting companies, including ours. Verification is the way to secure your account and an additional review in case of suspicious transactions. We are upmost interested in protecting your account and your interests. Verification is done only once. After that, all withdrawals are processed in a short period of time.
Our team endeavors to expedite the verification process and reach a decision as swiftly as possible. Although, to assist you further, could you please provide us with your account ID? This will enable us to locate your request in our system and address your concerns promptly.
Thank you for your understanding and cooperation. We aim to resolve this matter for you as efficiently as we can.
Have a wonderful day!
Best regards,
Alex, the 1xBet Team
Replied
Correction appeal
I messaged the customer support and email but you did not give a satisfactory reply and later ignored my email and did not reply.
I made an accumulator that includes Eintracht Frankfurt VS POAK.
I bet on Under 9.5 saves but after the game ended and showed 10 saves and a loss.
I disagree with this result because you may also know Google, Sofascore, Livescore, Flashscore, and Futmob are official websites/apps for Live Score and Stats.
They showed 9 saves in total, 3 from Eintracht Frankfurt and 6 from POAK.
After all, there is no reason to trust only 1xbet without trusting these 4-5 official sites & and I also have a video of all the balls saved by the goalkeeper (Where the goalkeeper has saved only 9) even though the full match is not available yet.
You can also check and research these websites/apps.
Hope you guys will pay attention to it and follow up and solve this case.
I would be grateful if you could solve it.
I also attached screenshots from all official sites/apps.
Gaming id: [protected]
Betslip number:[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us regarding the discrepancy in the calculation of your bet.
To assist you further and address this matter accurately, could you please provide the source from which you believe the bet should be resettled? Your input will greatly aid our investigation into your case.
Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team
Replied
Clear strategy of scamming in third world countries
1xBet is clearly having misleading behavior for 3rd World Countries because their strategy is clear and not hidden.
1st - They want to abuse lack of jurisdiction in African/SE Asian countries by clearly scamming their customers
2nd - Their Support Services are clearly made to be as slow and painful as possible, this is a known strategy that tries to introduce lack of patience in the customers and push them to abandon the pursuit of a solution with their money
3rd - They need to get investigated asap.
Recommendation: Don't get close to this website, trust me.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us, although we understand your concerns, it seems there might have been an issue that needs further investigation. We value your feedback and would like to assist you in resolving any problems you might have encountered.
To assist you better, could you please provide more details about your recent experience? Sharing specific information related to your case will help us thoroughly understand and meet your needs. Feel free to include any relevant context or specifics to facilitate a swift and comprehensive assistance. Also, for us to identify you, please provide us with your gaming id
We genuinely care about our players' experiences and strive to ensure a positive gaming environment for everyone. Your cooperation will help us better understand and resolve any potential issues.
Looking forward to hearing from you soon.
Best regards,
Alex, the 1xBet Team
Replied
1xbet kazanan bahsimi düzeltmiyor
1xbet kazanan kuponumu kaybetti̇ gösteri̇yor. [protected] numaralı kuponumda bulunan barracas-gimnasia maçına 22.5 şut bahsi oynadım. Bahsim resmi kaynaklara göre kazanmış olmasına rağmen kuponumu duzeltmiyorlar. Mail üzerinden cevap vermiyorlar. Attığım videolara açıklama bile yapamıyorlar. Açık açık hırsızlık yapıyor. 1xbet dünyanın en büyük dolandırıcı şirketi olmuştur. Derhal kuponumu düzeltin
Recommendation: Asla üye olmayın çok mağdur ediyorlar
The complaint has been investigated and resolved to the customer's satisfaction.
Bize ulaştığınız ve görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.
Kayıtlarımıza göre, son bahis sorgunuzla ilgili olarak zaten bir danışmanlık hizmeti almışsınız gibi görünüyor. Ekibimiz tarafından verilen yanıtın tatmin edici olduğunu ve endişelerinizi gidererek talebinizin çözümlenmesini sağladığını umuyoruz.
Başka sorularınız olursa veya yeni sorularınız ortaya çıkarsa, lütfen bize ulaşmaktan çekinmeyin. Ekibimiz size yardımcı olmaktan ve bahis deneyiminizin mümkün olduğunca sorunsuz geçmesini sağlamaktan mutluluk duyacaktır.
Anlayışınız ve işbirliğiniz için teşekkür ederiz.
Saygılarımla,
Alex, 1xBet Ekibi
Replied
Very bad. Only those people know who are victim. I request all of 1xbet user avoid this bookie
Negetive
I just another question 1xbet give any amount of interest for use my money 6 day even I dont know I got back my deduct money, its also added that for complaints a file in complaintsboard.com I lose another 2000 by mention agencys official humayon rashid, I have many proof againg humayun rashid they have no action against him rather they protect him..
Recommendation: Avoid 1xbet bookie.
The complaint has been investigated and resolved to the customer's satisfaction.
I hope this message finds you well.
We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.
Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.
Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.
Thank you for your time and cooperation. We look forward to hearing from you.
Best regards,
Alex, the 1xBet Team
1xBet Complaints 1314
Replied
Change results
Betslip: [protected]
I saw volleyball match on application and i bet on it the last score was 23- 19 for team number one and i was bet on team number one the bet was on set number 3 suddenly i found the application changed score to be 19 -23 so its mean team number 2 will win mean make me from win to lose its not my fault so i contacted with customer service and they like always speaking rude and ignore and spam like robots , the problem this thing happen before but it was live match on screen and they make refund for me and said its employer fault because i won but this time they refused to make refund or make me won so i recommend you guys dont use this application they are band of scammers with wrost customer service in our planet after bet for 2 years active everyday i decided to exit from this scammer website and searching for trusted website so i dont recommend everyone with 1xbet and if you have another application i can trust on please let me know
This complaint has been resolved automatically due to user's inactivity.
In accordance with fair settlement rules, in the event that there was an obvious error in our odds, such bet will be settled in accordance with the final result at the current odds corresponding to the given market (rule 2.19).
We hope for your understanding, since all settlement actions are strictly subject to the rules that players accept when registering on the site. In addition, to obtain detailed information about the status of any of the bets, you can always contact our support team. We are always ready to help you.
Sincerely,
1xBet team
Replied
The money did not arrive on the bank card
My 1 xbet account is [protected].1xbet1xbet has not paid the winnings. The amount of damage is 12105 rubles that were not credited to the bank card. On October 27, I decided to withdraw my money, and the transfer was approved at my request. But the money was not credited to the card I indicated.I have all the evidence: I have saved the bank statement and all the screenshots. The support service is not responding. My complaint has not been resolved after 2 days.
Claimed loss: 12105 rubles
Desired outcome: To get 1xbet to refund my money
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
The money was not credited to the bank card
My account is [protected]. On October 27, I withdrew money from the bookmaker's office for a total amount of 12105 rubles. The bookmaker approved the withdrawal of funds, but the money was not transferred to a bank card. I can confirm this with a bank statement, a screenshot. The support service is not responding. My money was stolen.
@Elistinec . Telegram
+[protected]. Telegram
This complaint has been resolved automatically due to user's inactivity.
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
Replied
Withdrawal from 1xbet
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. I hope someone can help me with getting my 5000rs money from 1xbet scammers.
Claimed loss: 5000 INR
Desired outcome: Getting the withdrawal processed to my bank account or the withdrawal amount added back to my 1xbet account.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
@Alex, I did contact your email support several times. It has been over three months now and still have not received my money.
I have mentioned this several times. Your email support is useless. There is no integrity and don't give me useless reply. Are you willing to take up and provide me a resolution?
I have been emailing you customer support and they are useless. I have called them and they usually disconnect the call without helping. I even emailed complaints@1xpartner.com for many many times. No one is helping me.
By the way, I have already contacted complaints@1xpartner.com and they have not helped me atall. Overall, I tried everything and everyone within 1xbet for help and even after 33 days now, no one is helping. All your team says is "we are working on it" . Extremely terrible experience. Absolutely pathetic. Scrabbling and wasting my time.
I have contacted your support through the website on live chat, email support and over the phone as well for the past 33 days for getting my withdrawal processed, however it is still not done and all I get is the response we are working on it.
I have not received the money for 27.09.2024 22:28 Request №[protected] to withdraw funds in the amount of 5000.
I have already shared my bank statement multiple times on the ticket number #[protected].
Please let me know if you want any other information from my end, I am happy to hear that you can expedite the process.
My 1xbet account number is [protected].
Not even able to get support from 1xbet. Just Terrible.
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. The only reply I get from 1xbet customer care is this - We have already raised your issue to our concerned team, and they are working on it.
They are basically stalling and cheating me out of RS.5000. I want the amount in my bank or amount need to be back in 1xbet account. However, no one is helping and customer care is useless. I am almost giving up hope and all I am going to create youtube video and facebook reviews about this now. 1xbet is clearly not willing to help.
We're genuinely sorry to learn of your negative perception of our platform.
It's important to emphasize that we operate with integrity, serving millions of users globally who engage in betting, depositing, and withdrawing funds on a daily basis.
To address your concerns effectively, please reach out to us at info-en@1xbet-team.com. Kindly include your player ID along with a comprehensive explanation of the issue you're facing. Rest assured, we'll make every effort to assist you promptly.
Warm regards,
Alex, 1xBet Team
We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to several days.
We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Replied
Deposit amount not received my gaming I'd
Sir maine keshav madhav UPI I'd [protected]@cbin ke account account mein ₹1500 diposit Kiya date 21 sep.24 time 7.45 pm. per utr nom.[protected] maine paytm ke dwara ₹1500 diposit Kiya tha lekin amount Aaj Tak meri gaming I'd me credit nahi hua hai aur jab bi call kerta hoon castmar care toh boh bolte hai apna Bank statement pdf me send kero sir pahle toh aisa nahi hota ager apko jish din date ka amount apko diposit hua toh aap maine aadmi ka ush din ka amount check kare ki amount credit hua hai ki nhai
Claimed loss: 1500 ₹
Desired outcome: Please refund my amount my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir maine RP traders UPI ID [protected]@cnrb time 10.41 am.date 22 sep.24 UTR nom.[protected] hai maine paytm ke dwara diposit ₹1100 diposit Kiya tha lekin amount abi Tak account mein credit nahi hua hai please check kare my refund in my gaming I'd [protected] me credit kerne ka kasht kare pleas sir Aaj kite din ho gaye hai lekin amount abi Tak meri gaming mei credit nahi hua hai please check kare
This complaint has been resolved automatically due to user's inactivity.
As we can see, you have already submitted a similar complaint, where we have just provided you with information regarding the resolution of the issue. Please follow the same steps for this complaint, and we will review both of your deposits together. Thank you very much for your understanding and cooperation.
Best regards,
The 1xBet Team
We apologize for the inconvenience you are experiencing with your deposit. Please rest assured that we take such matters seriously and are committed to resolving them promptly.
To assist you further, could you please provide us with your player ID and any additional details about the transaction? This information will help us investigate the issue and ensure that your deposit is credited to your account as soon as possible.
Please contact us at complaints@1xpartner.com with the requested information, including any screenshots that may help explain the problem. Our team will do everything possible to resolve this matter for you.
Thank you for your patience and understanding.
Best regards,
Thw 1xBet Team
Replied
Deposit not credited even after 21 days.
On 6/09/2024 i was trying to deposit 3700 Indian rupees using UPI fast method.
However i made a mistake of entering the amount as 3500 on the website form but transferred 3700 rupees. I contacted the support team and provided them the screenshot of the transaction informed them about the issue. At first they told me to wait for a couple of hours. Every time contacted they told to contact back after 6 hours for 2 days. Then on 3rd day they asked me to wait for 14 days and that the bank will refund the amount to me for a transaction which was successful on phonepe which was sent 1xbet merchant. Its been 21 days now i have not still received either the deposit on the gaming account or the refund which the customer representative told me. I have been using 1x for so many years but never expected them to deal with this like this.
My email [protected]@gmail.com
Kindly resolve this i have been a loyal customer from so long.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
If our calculations are correct, this period ends today, so we hope you have already received your funds back. If not, please wait until tomorrow for the specified period to expire and contact our support team again at info-ind@1xbet-team.com, providing your account statement from the time of the transfer until now, where it is clear that the funds have not been returned, so we can forward your request for further resolution with the payment system.
Thank you very much for your patience and cooperation.
Best regards,
The 1xBet Team
Replied
Deposit scammers
Very bad they stole my deposit and using operators (worker to steal customer)
I made payment via Vodafone cash Egypt in application and after sent money the worker calle in whats app because deposit method between numbers and he told me I will not accept your payment because you don't charge from me with ID and using application deposit I reported to email [protected]@eg.1xbet-team.com
And I attached screenshot of transaction and everything they said the worker didn't find your deposit we need phone call between you and Vodafone and because I traveled to other country I made video between me and official page of Vodafone and they provided transaction number and they said the other number received the problem when I'm sending to [protected]@eg.1xbet-team.com they send me automatic rsspond evefyyime like they are robots and they helping to steal and not credited my deposit why don't ask scammer worker to recording phone call instead of asking customers and annoying them they are thief's guys don't recommend them they are SCAMMERS and hiring scammers
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
How you are talking system and not system in 1xbet there's no system only scam and fraud system where is my money scammers
What you are saying there is no third party in account I made deposit via application the scam came from your employees who manage Vodafone cash method and he called me in WhatsApp after I made deposit application and I have screenshots plus I have video from vodafone that money send but you guys in email responding like robots and helping employees to scam you left the subject and saying third party where is third party scammers
Look bro 52 msg they sending same msg making themself like robots and make you lose your mind they are fully scammer please guys don't try this website you will lose your money in deposit cuz they helping employees to scam
They stole my deposit since 12 of September trying to msg them and like Im talking with robots
This complaint has been resolved automatically due to user's inactivity.
To understand in more detail the current status of your situation, please provide us with the contacts of the operator in WhatsApp with whom you communicated along with screenshots of the entire correspondence, as well as a screenshot of the last received full response from the email "processing". Thank you in advance.
Best regards, 1xbet
But in any case, write to technical support on the site or application and let our security service sort out your issue.
Best regards, 1xbet
It sounds like 1XBet really left you hanging, especially with the deposit issue through Vodafone. Being told your payment isn't accepted after it’s already sent, and then getting the runaround with automated responses, feels like a serious scam. It’s even worse when the company doesn't hold their own employees accountable and instead makes you jump through hoops. No one should have to deal with this kind of hassle or feel like their money has been stolen. Definitely sounds like a company to avoid, given your experience.
Replied
Agent closed
1xbet is a scam company without any reason they closed my agent.My casdesk id is-1274901.In my agent i have 13,00,000৳ bdt.They didn’t' back my fund.Really they are scam huge fund from player and agent.Please i want to solve my problem and get back my full fund.In 16/09/24 they closed my agent.I am a one kind of service provider.I sell their fund and i get some Commission. Now they scam my invested fund.Why they are closing my agent.Because of i'm a service provider,they can not closed my agent.Now i want to solve my problem and back my full fund.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir i why your company did not solve my problem?
I am an agent sir why should my agent have problem? If problem is with player account. I am not at fault. Sir please give me the opportunity to withdraw the funds from my agent.
I haven't found a solution yet.
I can not get any solution from your company .Please solve my problem and back my fund
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.I already mailed you
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.
Unfortunately, the security service does not impose restrictions without reason, but only if the results of the security check confirm any illegal actions on the part of players, partners and agents, and unfortunately in this case we cannot influence their final decision in any way, since the safety of our entire gaming community is above all else. In this case, you can only contact the same security department contacts from which you received the last answer with the decision to block the account if you have any questions that you want to discuss with them as the persons responsible for this decision.
Best regards,
Alex, 1xBet Team
Thank you for bringing these concerns to our attention.
Please rest assured that we take your feedback seriously and strive to provide the best possible service to our customers.
If you could kindly provide us with more details about your specific situation to email: complaints@1xpartner.com, we would be more than happy to investigate and assist you further. Our goal is to ensure that you have a positive experience with us.
We appreciate your patience and understanding, and we are here to help resolve any issues you may have encountered.
Best regards,
Alex, 1xBet Team
Replied
Very bad customer support
I am writing this review as a warning to others after having a terrible experience with 1xbet. I have been a loyal customer, but their customer support team has been completely useless.
I made a deposit on August 2nd, 2024 (Account: [protected], UTR: [protected]), but the money never showed up in my account. And to make matters worse, I didn't even get a refund!
When I tried to get help, the support team just gave me generic responses that didn't make sense. They asked me to wait 14 banking days, which I did. Then, they asked for my bank statement, which I provided multiple times. But even after receiving my statement, they couldn't resolve the issue.
To add insult to injury, they asked me to wait another 14 banking days! When I asked what would happen after that, they couldn't give me a straight answer - either on the phone or through chat support. Their responses were vague and unhelpful.
The support team's behavior was appalling - rude and clueless. They seemed to have no idea what they were doing or how to help me. It's clear they're not equipped to handle customer complaints.
This experience has left a bad taste in my mouth, and now I am placing very less bets on 1X bet. If they don't get their act together, they'll lose all their customers.
I am planning to use all the screenshots and call recordings against them if I don't get my money ASAP.
Claimed loss: Rs 2500
Desired outcome: I would have surely won that day. I couldn't bet due to amount not being credited. Also I was insulted badly.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Stop lying. You can't do anything. My money is gone.
It is so funny. You are never going to resolve anything. Just copy paste answers. That's it.
Why are you lying? I had to submit the bank statement again and nothing is done yet. They lie on the phone that it ie forwarded to the yeam. I am tired. Do you even have a team?
No update yet.
This complaint has been resolved automatically due to user's inactivity.
We are very sorry for waiting and our payment department specialists are doing their best to solve the issue as quickly as possible, but unfortunately in case we have to wait for a response from the payment system, we cannot influence the regulation and speed of work of the other company, but we are constantly continuing to update them with information on your case so that as soon as the final answer will be received at once successfully solve the issue.
Please expect a response from the support team by email as soon as updates are received.
Thank you very much for your cooperation.
Best regards,
The 1xBet Team
We apologize for the inconvenience you are experiencing with your deposit. Please rest assured that we take such matters seriously and are committed to resolving them promptly.
According to the details you provided, the transaction was held on the bank's side. The payment provider is currently processing your request, which according to the regulations of local payment systems and banks, may take up to 14 banking days. If the funds are not returned to you within 14 banking days, please contact us with a statement for the entire period via email at info-ind@1xbet-team.com.
Thank you in advance.
Best regards,
The 1xBet Team
Replied
If the company allow me to make withdrawal and unblock the account I would be happy.
First time I used 1x bet and the account ID is [protected].
When I won around $4000, it asked my verification, well it wasn't an issue.
They asked my id card - I provided
They asked selfie with id - I provided
They asked video proof from our identity server I provided - (minimum 10 times)
They said I provided fake or edited video, I can prove all the documents are provided 1000% legal and original.
They blocked my account with $4000, now, just told a friend nearby 1x office area, and he is also filing complaint against them in local authorities.
Claimed loss: $4000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Dear 1x , you're the son of combination of Bangladesh and Russia (your mom came to visit Bangladesh where your father seated for hardcore) after that you came in this earth to spoil the oxygen . the main fact in your born nothing else B*u*s*t*a*r*d*
This complaint has been resolved automatically due to user's inactivity.
Unfortunately, the insults you voiced will not help resolve the issue in any way. The security department has provided you with all possible information on your situation in a confidential email correspondence. We are truly very sorry, but the decision is final and all our actions were strictly in accordance with the security rules, so we count on your understanding and ask you to follow the rules in the future to avoid similar situations. We wish you all the best.
The 1xBet Team
For more detailed information, we recommend referring to Rules section 7.1 (https://1xbet.com/information/rules/). In case of violation of these rules, the company reserves the right to suspend cooperation and close the account.
We hope for your understanding and ask you to adhere to the company's rules in the future. Thank you very much for your time.
Best regards,
The 1xBet Team
You certainly did everything by the book, and WarmRental should be prepared for some serious backlash. Blocking your account after you followed their every request? That’s a quick way to lose trust. It sounds like they underestimated your determination — getting local authorities involved might just make them regret their shady tactics. Keep pushing for what’s right!
Replied
Deactivated/banned account
Hello
My Gaming ID: [protected]
I am a regular bettor on 1xbet. Althrough I am a regular bettor but my living expense depends on from other sources. My financial support comes from my salary and I maintain a strict policy to not use excess of my fund for betting. From the date of creation of my account to till now I have maintained this. But on July 6th 2024 my account has been Disabled/banned without any reason or I havent received any warning for closure of my account. I then contacted with Customer support and there I was told to contact with "[protected]@1xbet-team.com" with supporting documents. My Issue No: #[protected]
On this issue I was told to unblock my account I must send a medical certificate that states I dont have gambling addiction from a Psychiatrist!
THIS IS WRONG. WHY I NEED TO GIVE YOU MY MEDICAL DOCUMENTS? AM I ADDICTED?
I need to know from where 1xbet found I have gambling addiction? Did I asked for closing my account or Did I made some unusal activities on 1xbet that made this closing or did someone complained against my account? I need to know.
In Bangladesh no psychiatrist will give the medical certificate with a stamp for gambling addiction legally unless they have court order. Do I need to go to the court mentioning your company needs Gambling certificate to unblock my account?
I want 1xbet will investigate this how my account got banned/blocked and after investigation 1xbet will unblock my ID as it was before.
Thank You
Desired outcome: Reactivated my account as it was before
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I have completed my session with the therapist which doesn't needed actually and I have sent my details with proof from my registered email 5 days ago.But I haven't got response from your end.
This complaint has been resolved automatically due to user's inactivity.
Thank you for providing the details. According to the information from the security department, your account was blocked at your request due to issues related to gambling addiction.
Guided by our responsible gaming policy, we strive to provide a safe gaming environment. Therefore, when any problems with gambling are acknowledged and a gambling addiction is present, we take all necessary actions to prevent any negative consequences by restricting access to betting and games.
If your issues have been resolved, you feel well, and are ready to resume cooperation with us within the framework of responsible gaming, please contact our department at block@1xbet-team.com from your registered email address, providing your ID, a request to unblock your account, and attaching photos of your documents as well as a doctor’s certificate confirming the absence of complications such as gambling addiction that could affect your well-being.
Thank you very much, and we wish you all the best.
Bset regards,
The 1xBet Team
You're certainly not backing down, and you've made your point loud and clear to 1XBet. Your approach is sharp — questioning their logic and demanding answers. Hopefully, they’ll realize you’re not one to mess with and sort out this mess quickly. Keep pushing for that resolution!
Replied
Deposit issue
Dear Team,
I am writing to bring your attention to a deposit issue I encountered on August 21st at 6:30 PM Indian Standard Time. I used the PhonePe number provided by Paykassma Provider for this transaction. Unfortunately, as of today, the amount has not been credited to the recipient.
Despite sending emails and making phone calls, I have received no resolution. The response I received was that my case has been forwarded to the payment department for verification, and the amount will be credited once verified.
This is not an isolated incident; it has happened repeatedly. Waiting for over a month to resolve such issues is unacceptable.
Details:
Gaming ID: [protected]
Mobile: +[protected]
I urge you to address this matter promptly. As a customer, I expect timely updates and efficient resolution.
Thank you for your attention.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Now is more than 14 working days so please send me a proof from your end
Dear 1xbet,
After your payment department informed me that the amount was not received and subsequently stated that it was refunded, I requested proof of this transaction. However, they declined to provide the necessary documentation. This raises concerns about the status of my funds. Additionally, my bank has confirmed that the payment was successful. Therefore, I would like to know where my money is.
Thank you for your assistance
This complaint has been resolved automatically due to user's inactivity.
Unfortunately, we do not have the authority to provide any documentation, as well as anything that can store personal data of players on third-party resources, so please follow the instructions provided earlier and to resolve the issue, write to our support service via email info-ind@1xbet-team.com providing all the necessary confirmation of the transfer. Thank you very much for your understanding and cooperation.
Best regards,
The 1xBet Team
Thank you for clarification.
Usually, refunds according to the regulations of different local banks can take up to 14 business banking days. If the funds are not returned to your account within this period of time, then please contact the support service again via email info-ind@1xbet-team.com providing your account statement as well as a screenshot of the official response from your bank that the funds were not received back.
Thank you very much for your cooperation.
Best regards,
The 1xBet Team
We are very sorry for your impression of our platform. We would like to clarify the situation with transfers: we usually perform all necessary actions for crediting and withdrawal of funds within a couple of minutes to an hour. However, unfortunately, we cannot influence the regulations and speed of payment processing by the payment systems themselves. The most common reasons for the delay of transfer are erroneous data entered by customers when making an application or transfer, as well as the performance of the banks themselves.
As we can see from the details provided, our specialists have already taken your request for processing, in such cases, as soon as the transfer is checked on the side of the payment system and arrives on our account, the funds will be displayed on your game account. Therefore, be sure that your question will be brought to a successful solution by our support.
Thank you for your assistance and patience.
Best regards,
The 1xBet Team
1XBet, it looks like your deposit process is seriously lacking. After following all the steps on August 21st, the funds still haven't been credited, and the customer is stuck waiting without answers. Repeatedly delaying and forwarding the case to the payment department isn't cutting it — especially when this isn’t the first time it’s happened. It’s time to step up, resolve this quickly, and make sure your users aren’t left hanging like this in the future.
Replied
Incorrect outcome
Dear sir/ Madam,
My name is UMESH, My Account ID : [protected] and My 1X Betslip ID : [protected].
In the above Bet slip I has placed Bet on Top Wicket taker on Hundred men's cricket On Tymal Mills , But due to some other issue it is now Showing Chris Jordan. You can see the date of placing Bet 18/08/2024 , you can track the Odds on that day also. I place Bet Before this match Tymal Mills have 16 Wickets and Chris Jordan have 14 Wickets only, So the Odds in Favour of Tymal Mills -1.5 and on Chris Jordan- 3.5 , Because Tymal Mills is 2 Wickets a head of Chris Jordan so Odds on Tymal Mills is 1.5, In Next match Tymal Mills got 3 Wickets which comes to 19 Wickets and Chris Jordan got only 1 Wicket, which comes to 15 Wickets only, So the Odds are in Favour of Tymal Mills because he is 4 Wickets a head of Jordan, So I placed between on Tymal Mills to be the Top Wicket Taker as he has taken more wickets than Jordan that's the reason Odds also showed 1.5 on Tymal Mills and on Chris Jordan odds are 3.5 , But Due to some it is showing as Chris Jordan , Just think sir How is it Possible at odds 1.5 on Chris Jordan when is 2 Wickets behind than Tymal Mills , you can check the Odds also on the 18/07/2024 . so please correct the Issue and make the Bet slip as win.
Thank you.
Claimed loss: My 1X Betslip ID : [protected]. But I didn't placed on Chris Jordan as Top Wicket Taker at 1.5 Odd, I place on Tymal Mills -1.5 Odd, Please check the Past Odds on 18/08/2024 . So please Refund the Amount.
Desired outcome: As I placed on Tymal Mills at 1.5 Odd, So please check the Odds on 18/08/2024 before the Match Starts , So they have changed the Party name from Tymal Mills to Jordan , So please make it as Win/ Refund the Amount.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Pls check on 17/08/2024 , Hundred Men’s Top Wicket Taker Outcome, it shows Tymal Mills-1.5 and Chris Jordan has 3.5 Odd, But after the Match it shows on Chris Jordan as 1.5 and also I placed Prematch Bet on Tymal Mills-1.5 , If I placed bet on Chris Jordan it supposed to be 3.5 , How can it be 1.5 Odd, as I placed on Tymal mills , But I don’t know how it changed to Chris Jordan, You can check the Odds on 17/08/2024, and then share the Odds photo, I am very confident that I placed on Tymal mills 1.5 odd not on Chris Jordan
This complaint has been resolved automatically due to user's inactivity.
Our specialists have rechecked the bet, but no errors in acceptance were found and the calculation is correct according to the market you have selected. When choosing a market and confirming a bet, it is accepted by our system according to the specified order of teams at the time of making a bet and the market already in the accepted bet cannot be changed, therefore there were no errors on the part of the system, and the market was displayed correctly in the relevant sections. Be careful when choosing a market and double-check whether you have pressed and selected the bet correctly before confirming if there are any doubts, but the responsibility for choosing a market lies solely with the player making the bet.
Sincerely,
The 1xBet Team
In accordance with fair settlement rules, in the event that there was an obvious error in our odds, such bet will be settled in accordance with the final result at the current odds corresponding to the given market (rule 2.19).
We hope for your understanding, since all settlement actions are strictly subject to the rules that players accept when registering on the site. In addition, to obtain detailed information about the status of any of the bets, you can always contact our support team. We are always ready to help you.
Sincerely,
1xBet team
Replied
Diposit amount not received my gaming I'd
Sir maine fashion G UPI ID [protected]@psbpay ke account mein Paytm ke dwara ₹1700 diposit Kiya tha date 12/8/24 time 1.19 pm per lekin amount abi Tak account mein credit nahi hua hai sir mere account se paise bi kat gai aur gaming I'd me credit nahi hua amount sir baar baar yahi ho raha please check kare maine paytm ke dwara payment diposit Kiya UTR nom.[protected]
Claimed loss: ₹1700
Desired outcome: Refund amount my gaming I'd [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process.
Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty.
With warmest regards,
The 1xbet Team
Replied
Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account.
Rs. 18000 deposited through IMPS method on 25th July'24 and on the same day it was credited to Beneficiaries account which was provided by 1xbet India. It was an technical error where transaction was failed and that's the reason I was not having transaction successful screenshot but as I checked with my bank it was successfully credited to Beneficiaries account.
Since then I'm keeping follow up but 1xbet India did not deposited the amount in my 1xbet account.
This is Second incident which is happened with me. Last year also Rs. 10000 was not deposited by 1xbet India.
I even shared Beneficiaries bank details to them where this particular transaction was clearly visible.
Now I come to an conclusion that This is an Fraud site where if you do not have successful transaction proof u would not be getting amount deposited.
I have informed them several time it is an technical issue hence I would not be able provide then transaction successfull details but this guys never listen to me.
I have given them all the proofs like IMPS details printscewn on which I have transferred the amount, as on date my bank statement from which transaction was done, Confirmation mail from my bank stating beneficiary have received the amount, Beneficiaries bank details where this amount clearly visible.
Regards,
Kalicharan Gaikwad
+91 [protected]
Gaming account number : [protected]
Claimed loss: 18000
Desired outcome: Kindly deposit the amount in my 1xbet account or refund it to me in my bank account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Kuch nahii hota hai complaint karne see. Sirf dikhawa hai. Inhi ke log payment details kisi aur ko dete hai. JAMTARA HAI 1XBET INDIA. Sab log samazdar ho jaao aur boycott karo 1xbet India ko.
In your earlier reply you say that I have contacted SCAMMERS. That means contacting on customer support number of 1XBET means i'm contacting SCAMMERS.
How funny is this. Investigate who has did it and credit the amount in my 1xbet account.
Shame on you guys. My awareness will be on to others who uses your platform. Our deposits are not safe.
Your Employees share our UTR no's to SCAMMERS.
This is nothing but "JAMTARA"
Not satisfied with your reply. You guys are giving such response to hide mistake of your own employees. You guys always ask for successful transaction screenshot where as this transaction had technical error and due to which i was unable to provide them successful transaction screenshot. This amount was instantly credited to the beneficiaries account and i had also shared my transaction details immediately. But due to your worst helping nature i had to bear the consequences.
Never the less i will definitely put up my experience in social media and never ever opt your gaming account going further and also eill be asking others not to use it.
Before concluding it i want to ask u one thing "Why u guys emphasis on successful transaction receipt where customer informs you repeatedly that transaction was not completed but amount was credited to beneficiary's account.
Why the hell on the similar day when transaction details were sent amount was not credited to my gaming account.
First trained your people. This scammers are not outsiders they are insiders. They have eaten my money and coming days many people will be suffering.
Have you inspected why there were delay in adding funds to my gaming account even sending transaction details immediately.
I'm sure [censored] like you will not have any answer. You will blame customers only.
Your own employees are BIG SCAMMERS and people should be aware of it.
For your kind information I have used all the platforms. Now you guys have came with an reply stating that my amount has been credited to some other Gaming ID.
Why I have I'll share my deposit details any other person. I'm using this platform since more than 2 years. It was never happened.
Someone from 1xbet team staff have deposited my amount to some other Gaming account and to save themselves they are giving me reply stating that it has been credited in other Gaming account.
This is an fraud Site and Indian 1xbet Team is poor, they do not no to operate. Due to their mistake I have lost my 18000. Now I would not use this platform but I surely share my experience in different social platform.
If you want to keep Quality maintained kindly credit the amount in my 1xbet account.
Keep enquiry who did this. Who have credited my betting amount to other Gaming account.
There might be many people who might have face this but did not came front because there is no face to face interaction available.
This is like JAMTARA.
Regards,
Kalicharan Gaikwad
I think this time also Complaint Board will not be able to resolve my issue. It's been more than 6 days I haven't received a single reply from u guys.
I have given them all evidence but they demand successful transaction receipt only. If your transaction gets failed due to technical issue and amount debited you are in big trouble. They are doing fraud if u failed to provide. I totally stopped using this fraudulent site since they didn't deposited my amount.
I have given them there account Holder details as well and amount clearly visible but still they not depositing it.
Very soon I would be circulating it to all platforms so that people should get aware and stop using this site.
Employees who are working with 1xbet India are illiterate, unprofessional, pathetic. They speak like they are the kings.
This complaint has been resolved automatically due to user's inactivity.
We're genuinely sorry to learn of your negative perception of our platform.
It's important to emphasize that we operate with integrity, serving millions of users globally who engage in betting, depositing, and withdrawing funds on a daily basis.
To address your concerns effectively, please reach out to us at info-en@1xbet-team.com. Kindly include your player ID along with a comprehensive explanation of the issue you're facing. Rest assured, we'll make every effort to assist you promptly.
Warm regards,
Alex, 1xBet Team
If deposit was made on another account, it can mean several variants:
1) Either you have several game accounts and you deposited on another account.
2) Either you have contacted scammers, to whom you personally provided the details of your transaction, which they could take advantage of and credit the money to their account. Unfortunately in this case we will not be able to help you, because the payment system credits strictly according to the correct deposit request on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts directly technical support are specified only on the site in the contact section).
3) either you are trying to pass someone else's deposit as your own.
If you have several accounts, we recommend that you contact our support email to merge them, so that you will not have such cases in the future. In the other two cases, unfortunately, we can no longer help, because from our side everything is checked and executed according to the rules.
We kindly ask you to be more careful in the future and strictly follow the deposit instructions provided in the very first window before making a replenishment. If you have any additional questions, please use our support chat on the site for quick assistance. Thank you.
Best regards,
The 1xbet Team
If you haven't already, we recommend contacting support via your account on the 1xbet platform's website or app. This will expedite the resolution of your issue. Please provide all necessary payment details to facilitate a quicker process.
We value your patience and remain committed to assisting you. Thank you for choosing to stay with us.
Best regards,
The 1xbet Team
Hey Kalicharan,
It has been three months now, I had gone through everything and clearly they are putting the blame on your with scenarios saying you are the culprit while you are clearly the victim of fraud here.
I am wondering if they have given you back the money or have they done anything as a gesture of goodwill?
I seriously doubt it but wanted to know if something favorable had happened since your last post.
Looks like 1xBet decided to play hardball with your deposits instead of crediting your account. Could've been worse — you’ve got all the evidence lined up, and it’s clear you’re not letting them off the hook. Time for them to realize that keeping your money isn’t part of the game.
Yet to hear from u'll. I was knowing that u guys will not have any answer for it. I stopped using your at form from that day itself.
Now you guys will resolved my query stating there were no response from my side.
This is second time you guys have not resolved my concern.
How come my payment details have been shared to some other gaming account.
It is 100% done by your agent only.
That means your platform is not safe and people should avoid using your platform.
I'll recommend every one to stop using your platform.
Replied
Deposit not credited to my gaming account
I have deposited 10000 Rs on 31/07/2024 and it is not still credited.
After a week they asked for my bank statement and i submitted that too and even after that it not resolved yet.
I tried calling Customer support many times and the answer is same "The payment department is working on it".
I have been using this app for more than a year and now i feel like i am scammed.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.
Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.
With our best regards,
The 1xbet Team
You’ve certainly shown some serious patience here—could’ve been worse if you hadn’t kept all your records in order. After a year of using the app, this experience must be a real eye-opener. Hopefully, the payment department gets its act together before you need to start thinking about where that money really went.
Replied
Repeatedly deposit issue. 5500
I have deposited 5500 INR on 2 August at 11:08 PM. It's showed successful. But amount didn't credit into my wallet. Talked with customer care agent he said " aapki request corresponding ko bheji ja chuki hai" and from that day till now they are saying same " aapki request corresponding ko bheji ja chuki hai". I am so fed up. Kindly resolve my issue. And add my money into my wallet or refund. Thank you.
Claimed loss: 5500
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Replied
Wrong bet settled
Hi
Im mohit bhalothia, player id - [protected]
I placed a bet on 1xbet football Nigeria community cup Diadem Stallion vs Royalty with the odds of 1.35 under 2 goals in 1st half
I was also watching the match on youtube and it was clearly 1-0 after complete the 1st half and i was winning this bet but suddenly the score change to 2-0 without any goal which is hilarious. 1xbet settled my bet as 2-0 and i win nothing which is wrong, the bet should be settled with the score of 1-0
I have clear proof that the score was 1-0 and there were no 2nd goal
I request you to please look into it and settle my bet correctly.
I am also attaching all the proofs
Live Streaming - https://www.youtube.com/live/kwCAZunXRjY?si=FiLxfnpryQ5zpjW1
Please settle by bet correctly
Thank you
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Sorry for the wait in responding.
We sincerely apologize for the misunderstanding. We have double-checked all the data for this bet, including the official match broadcast, and unfortunately, no errors in the settlement were found. According to the match protocol, the first-half result was 2:0, which matched your selected outcome of 'Total Under 2,' and the settlement with odds of 1 is correct.
If you have any additional questions, please contact our support chat on the website for prompt assistance. Thank you, and we wish you more wins.
Best regards,
The 1xbet Team
Replied
Deposit issue
VERY URGENT:- Regarding Player I'd [protected]
Since 25 July 2024, approximately 9 days have passed. I have been in contact with the 1xBet chats department and email department several times through the chat portal, but they have been saying the same thing repeatedly since 25 July, that you should wait for 2 hours. It feels like I am talking to a bot. I already sent everything, like the deposit slip, and also shared the transaction ID of UPI, and they asked me for the video of the payment done by your bank app. I also did that, but now that 9 days have passed, my deposit is not credited yet. I contacted them 500 times. I have lots of screenshots, but they are repeatedly saying our payment department is working on your request. It's like, as an old client of 1xBet, I am feeling frustrated. Could you please help me, sir? You are my last hope. As the oldest customer of 1xBet, I would appreciate it if you could credit my deposit amount quickly. Attached is the payment receipt and screenshot of I contacted to 1xbet
Claimed loss: 2000
Desired outcome: 2000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team
Replied
1xbet Worst deposit issues
Hello people
It's been 26 days my deposit didn't reflected in my account
The email people just say processing after 22 email on 5 days later again 17 days
We are sorry for the delay, it's been processing
And I complained to the complaints team
They didn't even respond till today (26 days)
And these people suggest to that non sense email-who doesn't respond at all.
WORST STANDARDS OF CUSTOMER SUPPORT
These people simple close the case with one reply
With fixing the issue
shame on you people
Desired outcome: My deposit
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
As asked
I've given the required info !
And you guys responded here too !
It's been three day here now ...
What the hell
You complete team is as such !?
Note :-
I've spoked with my bank and did a deep enquire of this transaction
Ive done this transaction on 5th JULY 2024
but it went to pending and credited on next day 6 th JULY
And also
To make it easy for guys ive emailed the statements , receiver info , transaction details and everything.
Still you IDIOT'S haven't done anything from 29 days ...
It's not just unusual
Its absolutely utter non sense
I've approached with more than 42 emails
Above 35 plus IP calls
All they say is , payment is not responding they'll check and fix ., same [censored] answer everyday from 27 days
Including today
My ticket number is [#[protected]]
My ID is [protected]
This complaint has been resolved automatically due to user's inactivity.
According to your request, at the time of publication, the inquiry was pending with the payment department, awaiting a response from the payment system. Our support team should have notified you of the successful deposit once the issue was resolved. If the issue is still relevant, please contact us again via the same email for further details in a private correspondence to ensure the security of your personal data.
Thank you in advance!
Best regards,
The 1xBet Team
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
I'm really sorry to hear about your frustrating experience with 1xBet. Waiting 26 days for your deposit to reflect is like watching a snail race — it’s slow, painful, and not very entertaining!
It sounds like their customer support team has perfected the art of sending you in circles. It's infuriating to be caught in a loop of “processing” emails with no resolution in sight. At this point, it seems like their idea of support is to give you more reasons to complain!
Hopefully, they realize this is a "bet" they can’t afford to lose and finally resolve the issue. Here's hoping your deposit shows up soon, and you can get back to placing bets instead of sending endless emails.
Stay persistent, and may your luck turn around soon!
Replied
Account verification for withdrawal
Hello Sir.
Country: Bangladesh
Name: Mehdi Hasan
Payment system: Webmoney
I have 7912 USD
It was requested for verify account. .Then they start their basic verification. I trust them and I do all the things what they ask. I send asking documents to Ukraine twice. After I joined video conference. Then 1xbet ask several questions on website. I submitted all of these answers. Then they ask to send same questions answer to send 1xbet via post. I already did. They received and they asked to join again video conference. I passed successfully. They ask for birth certificate and utility bill I uploaded. Now they want these documents via post to Ukraine. i already send 1 year ago, It's more than 2 year my account blocked. 1xbet emailed they my account is being verified the result will send shorty but still I didn't receive any result. Now When I email them I receive an mail that my account is under verification and follow website instruction. Please Sir solve this problem as soon as possible. My claim was to verify account.
Note: I contacted with 1xbet security department
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I Already text via email and send my player ID and before i send lots of documents via postal address so please active my account and it show a mental capacity certificate, i will provide soon.
I already mailed them about mental capacity Details they are not responded. please explain the screenshot
Subject: Request to Unblock 1Xbet Account
Dear 1Xbet Support Team,
I hope this message finds you well. My name is Mehdi Hasan, and I am a user from Bangladesh. I have been enjoying the services provided by 1Xbet and appreciate the platform's offerings. I have 10 Million Youtube Channel, you are hanging me 2 years, please know me unblocked my account otherwise i will take step against your company via 10 million youtube channel.
My account has been blocked. I kindly request that you review my case and consider unblocking my account. I am eager to continue using your platform and am willing to comply with any necessary procedures or requirements to resolve this matter.
Please let me know if any additional information is needed to assist in the review process. Your prompt response would be greatly appreciated.
Thank you for your attention to this matter.
We're genuinely sorry to learn of your negative perception of our platform.
It's important to emphasize that we operate with integrity, serving millions of users globally who engage in betting, depositing, and withdrawing funds on a daily basis.
To address your concerns effectively, please reach out to us at info-en@1xbet-team.com. Kindly include your player ID along with a comprehensive explanation of the issue you're facing. Rest assured, we'll make every effort to assist you promptly.
Warm regards,
Alex, 1xBet Team
We ask you to write to support again, write your ID and remind that you are waiting for verification. Maybe it was technical error. In order for us to process your request faster and more efficiently, please write to support on our official website or in the 1xBet application. In your message, please include your unique identifier (ID) and provide all details to verify your account ownership.
We kindly request that you provide all of the above documents in one email so that we can promptly review your request and confirm your ownership of the account.
We greatly appreciate your cooperation and commitment to providing the necessary information. Your satisfaction is our priority and we will do our best to ensure that your problem is resolved as quickly as possible.
Sincerely,
1xBet support team
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
-
1xBet Contacts
-
1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 28 28 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 17 17 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
-
1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
-
1xBet social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all 1xBet contacts
Most discussed complaints
1xbet/account blocked with 879.42 eurosRecent comments about 1xBet company
Withdrawal issue due to AstroPay deposit method
Tennessee Education Lottery Corporation
5 reviews
LuckyLand Slots
193 reviews
Betway Group
25 reviews
Bovada
137 reviews
123Bingo Online
16 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Hey brother can you help me I am in debt of 20 k Indian rupees