Menu
1xBet

1xBet review: Account block

W
Author of the review
11:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello,

Myself Waqas Mohd Aslam Momin living and working in Saudi Arabia, basically I am Indian citizen.

I have account in 1xbet platform from long time, my account ID [protected] here I made allover loss of around 23000$, so on 1st of September 2023 I was little upset on 1xbet service provider, I send a online chat message throw application to 1xbet customer service asking please help me and check your slot service provider is it really give and big win to customer, and i discussed my financial condition is near to suside. I just express my disappointment.

After this 1xbet block my ID, I am trying to login it again and again but showing error invalid ID or password, then I try to reset my password but not happening. Then I try to new registration with my Indian contact number and it successful create new account "new ID [protected]" this also taken deposit then block for verification purpose.

Now I have two accounts on 1xbet both are not working, in old ID I have loss of 23000$

In new ID my first deposit available.

I am mailing 1xbet on [protected]@1xbet-team.com, [protected]@1xbet.com, [protected]@1xbet-team.com to unblock my old ID but not getting and reply.

In last I want to say 1xbet should unblock my old ID [protected] and delete my new new ID [protected] and refund my available balance.

Desired outcome: 1xbet should unblock my old ID <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> and delete my new new ID <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> and refund my available balance. Also check my old ID why I am not getting and big win in 3oaks after big losses

Sep 05, 2023 3:23 am EDT
1xBet customer support contacts
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Hello!

Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way

Best regards,

The 1xBet Team
Update by Waqas Momin
Sep 05, 2023 3:55 pm EDT

I try to send mail on your provided mail id but showing address not found

View 0 more photos
Update by Waqas Momin
Oct 21, 2023 3:03 pm EDT

Didn't get any resolution still waiting

More 1xBet reviews & complaints

1xBet - Deposit problem 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit rejected 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposited inr 2300 not credited to 1xbet account 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Blocked my account. 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - caution! scammers from 1xbet! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - 1xbet is fraud as they took my own deposited amount 1
Replied
The company left an official comment to this complaint.
1xBet - I made two bets I cannot view it on my history n also the payment I made it’s not in the history 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit problem
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Rejected Deposit without any reason
Replied
The company left an official comment to this complaint.
1xBet - My Account got Restricted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment