The complaint has been investigated and
resolved to the customer's satisfactionResolved Zoosk — false advertising
resolved to the customer's satisfaction
Zoosk engages in shady and false advertising. They tell you that there is no charge to sign up for their site, build a profile, or search for dates. They tell you that you must be a paid member to send messages. What they do NOT tell you is that 80% of the people who show up in your search results are not paid members, and thus can't reply to messages. If you send a message to a person who is not a paid member, that person will not be able to read the message, but instead will get a prompt from Zoosk to sign up for the paid service in order to read the message that you sent. This is blatant false advertising, because a large percentage of the people who get that notice that they must pay in order to read your message are simply going to say the hell with it. Zoosk falsely claims "Here are thousands of women whom you can contact" but does not tell you that the majority of them can't reply. They have refused to refund my money, so I am reporting them to the Better Business Bureau and alerting everyone within earshot about their thievery. What a scam!