Menu
For Business Write a review File a complaint
Zoosk Customer Service Phone, Email, Contacts

Zoosk
Reviews and Complaints

www.zoosk.com

Learn how the rating is calculated

1.6 14 Reviews 319 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Zoosk Complaints 319

ComplaintsBoard
N
2:07 pm EST

Zoosk have to say, zoosk is one of the worst dating apps

Have to say, Zoosk is one of the worst dating apps. People who have free memberships can't really do anything with the site. When you send a message to someone, it says you must pay for a membership. When you receive a message from someone, you won't even be able to see the message unless you pay real money by use of 'zoosk coins' or by paying for a the membership. What a way to rip off unassuming people. Also, the membership charge is almost the charge of the major online dating sites - http://match.com, http://eharmony.com, and zoosk's functionality is nowhere near that of those sites. Not only that, they charge a ridiculous 'activation fee' in order to get more money out of you. It's a dumb dating app and I don't see the point in using it for people who are free members.

Read full review of Zoosk
Hide full review
ComplaintsBoard
N
8:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk too many fake users

For the past few months, I've received notifications from Zoosk that I've gotten flirts. When I look at the message, it's some lame pick up line like "I lost my number, can I have yours?" Some stupid question like "Coke or Pepsi?" OR I get a message in Spanish! This site is a crock of bull, they're just after money.

Read full review of Zoosk
Hide full review
ComplaintsBoard
S
11:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk unauthorized use of details

I recently received a potential "romantic" email from a Zoosk member.
Why potentially? Well, the message was drafted in Chinese.
And it came from a Chinese man - according to the profile picture.
So i am open minded and all and happy to learn about my previously unknown pulling powers with Chinese guys based in SF (i live in London and i am happily married to a British woman), so one can understand i was a bit surprised. Actually, it is rather a good thing the message was not coming from a woman, my wife would have taken a dim view of it, not surprisingly.

I have contacted Zoosk and they gave me this stupid answer: click on the unsubscribe link and with a bit of luck, we will block message from this sender.

But the real question is: where the hell did they get my email address? I never contacted them, never opted in. I have asked them for an explanation but after reading complaints about Zoosk, i am not holding my breath.

Read full review of Zoosk and 12 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
12 comments
Add a comment
G
G
grocock
Doncaster, GB
Sep 05, 2011 1:50 pm EDT

i am 64yr and new to the internt i tried this site i thought for a month to see then i cannot cancel it all i want to do is get rid of it but it will not tell me how and i cannot find a phone no i am only just learning how to use the sites so anything tec i dont understand so please help

C
C
CatsPaw
Arcadia, US
Jun 29, 2010 8:05 pm EDT

I lodged a complaint about sensorship and the quality of women to their helpdesk. They cancelled my one year subscription, approx. $120.00 after only 13 days of my subscription. No further questions to me and no refund. What wonderful customer service huh. Is this the best San Francisco can do? I would say maybe it is worth $120 just to know what kind of a scam company this is.

Well there you go, now you have been warned. Do not use this service. It is free for women and supported by paying dummies like me. It is a total rip off and a waste of time.
You will not find anything you are looking for on Zoosk, no freindship, no love, just thieves.

Peace

D
D
dramatica
US
Nov 06, 2011 4:05 am EST

Really hate zoosk.com! They are not free! They lie! (Found this out from having a conversation with a very cute guy followed suddenly by a message that said "you must be subscribed to send a message" are you freaking kidding me? Now i'm gonna try to attempt to find him on facebook... Well see how far this goes... Ugh i'm so pissed!

T
T
teresa dumais
US
Apr 17, 2011 1:58 am EDT

i have reaptly wrote them that i have no intentions of joining there services yet they keep poping up on my screen making me lose the work i was doing

S
S
ScamKicker
Brooklyn, US
May 27, 2010 6:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spent a couple hours filling out their form to get a profile. Profile was not accepted. Asked why. No specific answer given. Posted question to forum. Account deleted without explanation.

N
N
Nut4golf
Fall Branch, US
Nov 13, 2013 8:03 am EST

The site Zoosk should be recognized by now as the largest dating scam out there. They have built it up to be nothing more than a money eater. YOUR money! The only way to cancel is to cancel your card and order a new one. They don't reveal this in any part of the site. There are no phone numbers to use in order to cancel. And why is Facebook advertising this site so hard on its site? Not hard to figure out. There should be some way to get the site shut down and eliminate a real terrorist site from manipulating peoples lives.

B
B
bunnylane
Hastings, GB
Jun 29, 2012 4:29 pm EDT

I WANT TO DELETE MY APPLICATION BUT CANNOT .

T
T
theDrew
Huntsville, US
Dec 28, 2011 5:39 am EST

I had the same experience, only from the guy's perspective. Zoosk is a giant ripoff. 80% of the "people" whose profiles you see in your search results can't reply to messages because they are not paid members. Of course, there is nothing to indicate who is paid and who is not. so you will just end up wasting time sending messages to people who can't reply unless they pay. Zoosk advertises this as a "free" site but the vast majority of the people on here can't answer messages. Thus, this company engages in false advertising. They refuse to refund my money, so I am going to spread the word that Zoosk is a scam site.

T
T
Theresa Hunneybell
Mesa, US
Apr 21, 2011 10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes, most of those profiles are not even real or who they say are. They are just there to lure people in and they make real people look like idiots anyway.

T
T
Theresa Hunneybell
Mesa, US
Apr 21, 2011 10:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This was funny, but why be so mean? Lee from China posted his stuff inappropriately, sure, but maybe accidentally. '...buy any of his crap...', so grouchy

ComplaintsBoard
A
2:19 am EST

Zoosk most of the & people & that contact you are not even real

Terrible site. Most of the "people" that contact you are not even real. They are like bots that just send everyone messages. You can spot them easily because they use pictures of super models and no descriptions. Plus they start giving u their emails and phone numbers before you've even said hello to them. Who does that? So one moment you have a new "flirt" or new "chat request" and then you go login to check it out and they're not even there anymore. Literally, their profile and everything has vanished from zoosk. This dating site is a scam, no matter how unsatisfied u are, terms say no refunds. Dont waste your time or money.

Read full review of Zoosk
Hide full review
ComplaintsBoard
G
6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk sending invites to all my list of contacts

I registered because I thought it was a message from a friend. When it mentioned dating services, I knew I was in a site I did not want to be in. Now it is sending me hundreds of invites from friends and people I don't even know. It is probably sending my contact list invites from me! How do I stop it?

Read full review of Zoosk and 2 comments
Hide full review
2 comments
Add a comment
R
R
radumas
San Mateo, US
Dec 03, 2012 10:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

class action lawsuit is best remedy. They are breaking many laws.

C
C
cladja1
Jersey City, US
Nov 14, 2012 9:08 am EST

I got hit, too, by Zoosk! I'm so annoyed, it's is so annoying, as most of my work contacts were hit right around a time when I was doing an eBlast of my own! This could hurt my business! I'm not sure what to do--I unregistered which seemed to cause another slew of invites to go out! Any suggestions?

ComplaintsBoard
B
6:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk stealing address list

zoosk is like a virus! it pretends to be a pix sharing site when in reality it is a very aggressive and poorly designed dating site. by agreeing to join and purportedly just to see a friend's pix, zoosk steals all your contacts and sends them an invitation to join to see your pix. i dont even have any pix anywhere. it must be stopped!

Read full review of Zoosk and 1 comment
Hide full review
1 comment
Add a comment
R
R
radumas
San Mateo, US
Nov 12, 2012 3:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

It will continue to spam on your behalf even when you delete the account they tricked you into opening.

ComplaintsBoard
D
11:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk worm

I have recently been victimized by a website called Zoosk. Yesterday I received an email from a client who invited me to communicate with him on Zoosk. It looked legitimate, but wasn’t. Once I registered, Zoosk started sending similar invitations to addresses in my Outlook. If you have receive one, do not open it. I have contacted Zoosk and demanded that they remove me form their site and discontinue sending invitations – to no avail.

Read full review of Zoosk and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
FUC OFF
US
Feb 18, 2014 7:46 pm EST

I DONT HAVE AN ACCOUNT AND DONT WANT ONE BUT THEY KEEP HARASSING ME ON FACE BOOK WITH THE ZOOSK PIC AND INVITES ON MY PAGE! I HAVE SPOKE TO THEIR CUSTOMER CARE THEY ASSURED ME THE MESSAGES WOULD STOP BUT THEY ARE STILL COMING! I AM GETTING FURIOUS WITH THESE MONEY HUNGRY FOLKS! I AM NOT JOING WHAT PART OF THIS DONT THEY UNDERSTAND!

R
R
radumas
San Mateo, US
Nov 12, 2012 9:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk methods are illegal. They will continue them until law enforcement gets involved. Working on that.

ComplaintsBoard
K
5:03 am EST

Zoosk majority of the girls are hook up models

Zoosk is a scam! You need to subscribe. Majority of the girls are hook up models. They are real ppl but not where they say there from and will ask for money. If they give u a chat line to go to that's one of them. Be sure to get some raunchy pics of them before disregarding. They're not shy in that aspect. If u get annoyed by the amount of them their e-mail names are real and you can f/b them. Maybe if we all started playing the game they will go away and give ppl seriously looking for a relationship a chance.

Read full review of Zoosk
Hide full review
ComplaintsBoard
R
3:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Zoosk has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received an email from a Dutch friend, inviting me to view his photos. He's an artistic person, so I was eager to see what he wanted to share. It was on a site I didn't know about, Zoosk, which required that I create an account. I did so. Part of the sign-up was to enter my email login to see which of my friends are on the site. I did that, though now see...

Read full review of Zoosk and 5 comments
ComplaintsBoard
M
6:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk stealing my contacts

Last night, I got an invitation from a good neighbor from down the street to see pictures on Zoosk. My wife and I had just talked about how our neighbor was a grandmother and I figured she might be sending pix of her grandchild. I clicked on a couple of links and then found out that 1, 200 people had been invited under my name to join Zoosk in order to look at pictures that I was supposed to have posted. My contact list includes most members of the Md. Judiciary, members of the State Legislature, Members of Congress, bank presidents, business colleagues, family members, etc. It is very embarrassing to have my name used to invite these people to join a dating service. The neighbor whose name was used to initiate this process says she never heard of Zoosk.

One of my contacts is head of a department at Johns Hopkins. She wanted to see my pictures, so she clicked the Zoosk link. All of her contacts got invited to join Zoosk.

It is obvious that Zoosk is trying to artificially inflate its numbers by luring unsuspecting people into becoming members. I contacted Zoosk, and they were complete horses ###. I then called their major funder, Bessemer Trust. They decline to accept phone calls.

This is a major scam.

Read full review of Zoosk and 1 comment
Hide full review
1 comment
Add a comment
R
R
radumas
San Mateo, US
Nov 08, 2012 3:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have just experienced the same scam. 1000 messages to friends, relatives, professional and business associates went out through my email account.

ComplaintsBoard
H
10:55 am EDT

Zoosk the guys on the site are majority ugly

The guys on the site are majority ugly. They don't give you any way to contact them without having to pay money. Then they blocked me without explanation. they are the worst site ever and you will waste your time and energy. There are plenty of other sites that are way better than this one. Oh and be careful because they will either take your money or block you because you didn't subscribe with them

Read full review of Zoosk
Hide full review
ComplaintsBoard
T
6:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk scam

This company when paying by credit card and being a full member does not allow the person to contact the other person because they are not a paying member.. This site is fraudulent in every way because I paid for the service and I am being treated as a non paying cusumer... I would like them investigated and charged with fraud...

Read full review of Zoosk
Hide full review
ComplaintsBoard
A
4:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk unauthorized use credit card

I was checking my credit card details and saw an unauthorized payment for over $60.00.
I called ZOOSK and was refused any of the information they had regarding this charge other than the fact that it was made in Denmark.
I called my credit card company and disputed the charges.

Read full review of Zoosk and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
k9e8l7l6y@ yahoo.com
US
Aug 10, 2017 3:35 pm EDT

Another 4 transactions using my stolen debit card was made today on the Zooks website. This situation is intolerable. Clean up your mess.

S
S
S Owen
US
Jun 30, 2016 1:10 pm EDT

Please stop taking my money and shut down program. Please discontinue my use in thisvprogram. In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen

M
M
Mark2u2
Stockton, US
Jun 06, 2013 12:16 am EDT

No doubt. Fake users usually have one picture ( head shot ) sometimes go by the name of ( a Zoosk Member ). The sell zoosk currency for you to send to non existent users. ( Felony Fraud ). They charge a monthly fee ( misrepresenting users ) also Felony Fraud. Fraudulently generated replies. I have asked for a refund a was denied. Next I file fraud claim with my Credit Card Co. This needs to be forwarded to the U. S. Attorney General for further processing. TO: the disclaimer below; these are not unique. Very clear as spelled out in this claim. I recommend this site should be SHUT DOWN!

Regards; Mark Jines

ComplaintsBoard
P
4:51 am EDT

Zoosk do not waste your money or time

I joined zoosk about a month ago, in the first 3 days i met 4 woman. all of them said in their profile that they lived within 20 miles of Danville KY. Well they wanted to chat on yahoo messenger, and come to find out 3 of them lived in Ghana Africa and 1 lived in Turkey...as far as i can see this site is no good. do not waste your money or time.

Read full review of Zoosk
Hide full review
ComplaintsBoard
R
10:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk unauthorized charge

I check my bank account activity on a regular basis. Today, there is a charge, which posted on 3/24/2012, for a company called Zoosk in the amount of $54.95. I checked my two email accounts to see if there were any emails sent from Zoosk. Thankfully, I did not delete any of my Spam emails for the month of March. I did not find anything from this company in my emails. Their customer service is only open M-F. I intend to call Zoosk on Monday, as well as closing this account with my bank and reopening another account.
Has anyone else have had an issue with Zoosk, in regards to unauthorized charges recently?

Read full review of Zoosk and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
Mark2u
Stockton, US
Jun 03, 2013 1:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unauthorized chargers which constitutes fraud. I get emails from fake members that look like right out of playboy. Titled ( 5 totaled ) fake members all named " A Zoosk Member"
I message them, they respond then all info to find them vanishes like it never happen. I was clever to secure an example an stored it away with a picture. I'm pulling out out, they are running aphishing scale. Where leads: identity theft. I stored a contact number that goes back to Tennessee, states away from member state she resides or it resides. Investigation, lawsuit, prosecution,

ComplaintsBoard
C
10:41 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk billing

This site is terrible. The charge you after you cancel and when you call and ask for a refund.. they say you have to deal with apple.. They say they havent gotten their money from apple yet. Filed complaints and will have to dispute to credit card if apple does not do the right thing. What a horrible customer service experience. This company needs to go out of business due to the crappy billing and handling of customer issue..

Read full review of Zoosk and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
stephmn4
portland, US
Feb 01, 2011 5:54 pm EST

I signed up for 1 month after that I was not expecting to be charged and they did I emailed and they did not respond. They are a missleading company

E
E
EmmaStratford
Stratford, GB
Oct 18, 2011 2:05 pm EDT

I am also having problems cancelling my subscription. I had an email from them back in April 2011 and they are still taking money out of my account on a monthly basis. Can anyone give me a contact telephone number for them or some assistance please

S
S
stephen poole
Leicester, GB
Sep 14, 2013 6:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PLEASE CAN YOU CANCELL MY ZOOSK MEMBERSHIP AS I CANNOT AFFORD IT ANY LONGER AND MONRY IS BEING TAKEN OUT OF MY BANK ACCOUNT WITHOUT MY KNOWLEDGE, SO PLEASE CANCELL IT.

ComplaintsBoard
M
5:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk shady, lying, dirty thieves

cheating thieves. I made an account with a "free" dating site, took a lot of time creating my profile, and uploading pictures and everything else, all the while reading nothing about a pending fee in order to actually DATE the other members. basically all you are allowed to do is view profiles. I found out it wasn't actually free when a guy tried to chat with me. sometimes I could read the message, most of the time it said I needed to pay money in order to read the message. so all I was trying to do was type a response saying I'm sorry I can't read your messages cause they want me to pay, but god forbid I'm even allowed to do that. I felt like the lowest, meanest ### just ignoring all these guys because in order to type a response I need to bust out my credit card. that's how they lure you in. "oh she's signed up with us now thinking it's free, now just wait until she gets a message from a cute guy, she'll HAVE to subscribe! I did not subscribe. I deleted my account. and another thing they did was... ok when you make your profile the mommy administrators need to read it and make sure it's ok before they approve it to be read by other members. so in other words, you don't have control over your own page unless they let you, and you may not be able to portray yourself the way you want others to see. I had posted under the "My Story" headline this stupid joke saying something like "oh I was just gonna type hi my name is maggie but it requires a minimum of 150 characters so uuuuuuuuuuummmmmmm" and then made another stupid joke to fill up the space saying "I was born as a human, death is pending, and I am currently alive." well mommy administrator thought this message was somehow inappropriate... no swear words, no talk of drugs, no violence, absolutely nothing offensive right? well I was not allowed to post that on MY page. these people are complete ###s and DO NOT let them trick you into giving them your money. (from what I hear you won't even get it back.)

Read full review of Zoosk and 1 comment
Hide full review
1 comment
Add a comment
C
C
chubbottomneedslove
lynn, US
Jun 10, 2013 1:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

why in the hell i pay for this service and can't get my password ..it wants me to resign up i'm a member..i'm trying to get the messenger on zoosk to work...

ComplaintsBoard
M
5:45 pm EST

Zoosk they will steal your money

Stay away! Be warned, be and be warned, Zoosk online dating are scammers. I joined zoosk September 2011 and decided to be a member in October 2011. What a biggest mistake I made. I took a 6 months subscription, of which zoosk took money from my credit card to the amount of R460.00 of which after being a member for two weeks, they blocked my account! Every time I tried to get access, it could pop up saying that my account is being blocked by the zoosk administrator. I sent numerous emails, even tried to call them, unfortunately, I never got any respond. Then last month I tried to join, fortunately for me, my photos could not upload and I thank the Lord, because for obvious reasons I think God as warning and protecting me. Zoosk are scammers, cheaters, frauds, and they can not be trusted by any one. I just hope that I will be refunded my money. The advice I give all those seeking for love on the internet watch out for zoosk, they will steal your money!

Read full review of Zoosk and 1 comment
Hide full review
1 comment
Add a comment
R
R
Ronald Feinberg
US
Dec 26, 2015 9:05 am EST

Zoosk is a scam site. You open the account, Zoosk takes your money and blocks your account immediately. Please don't use zoosk anymore.

Hi there,

I just created an account with zoosk and the account was not closed but right after i paid for it, it got closed. Made it look like Zoosk was waiting for me to subscribe before the account would be closed so you can steal my money. But here's the funny joke. If i don't get a refund back in 1hour, i will post all over the internet the scam you are running and watch and see how you will lose customers in the coming year. I will push this all over the internet and i will not stop until i see that zoosk runs out of business and if you take this for a job and don't refund or reactivate my account, then you will see how serious i will get with making sure you run out of business.

Am giving you guy 1 hour to refund me back my money or virtually all sites i surf on the internet will carry the news of how fraudulent your dating site is.

1 hour and thats it.
If you think this is a joke, then please do me the favour of not refunding me back my money in just 1 hour and we will see what happens. I have nothing to loose.

My account details:
ronaldfeinberg43@gmail.com

ComplaintsBoard
S
6:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zoosk unautharized charges

Had a trial membership said they needed my card # but nothing would be charged nothing was authurized caught it 4months later called them and their represinitive hung up on me once they get your money they know how much trouble and time it takes to get a dollar from these scammers 120.00 out the window

Read full review of Zoosk and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jen100
TW
Nov 02, 2012 7:52 pm EDT

I have similar experience like that.
I purchase a month membership on 02/10/12 for $29.95, but I don't want to keep purchasing it, so I didn't give any authority to your company for keep charging money from me account. But you did charge me $29.95 on 02/11/12 again without my authority. It's unfair and illegal that you didn't give any notification about when you are going to charge fee without my authority. I doubt how many people suffer from this kind of tricks. I hope to I can get a fair solution, but they ignore it. This is exactly credit card fraud.

ComplaintsBoard
A
6:35 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk no coverage!

I subscribed to zoosk for the 6 months package and started using the service, but suddenly after 1 month, the service STOPPED! when i try to use zoosk, i get a message saying :Sorry, but Zoosk does not provide service in your area. Thanks for visiting Zoosk.
(see the attached pic). even the support and contact us links don't work! then i traveled to another country and could use it again, so i contacted the support and they said we provide service everywhere in the wold and there is no limitation of any kind so next time pls skip and change your search area?!?! i wonder what to skip and how?! see the pic attached and tell me how to skip! and i still have the emails. now after i came back to my country i tried to recontact them using the same email, but they are not replying anymore!
so there goes my money. they simply stole my money and they never mentioned anything about restrictions in certain countries or areas.
Summary is: DO NOT use their service! well, unless you wanna lose some money.

Read full review of Zoosk and 1 comment
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
rega83
US
Aug 28, 2012 12:49 pm EDT

i have same problem, i'm from iraq too, , can someone help us?

Zoosk Reviews 0

Looks like Zoosk has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Zoosk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Zoosk

Screenshot Zoosk
Zoosk is a popular online dating platform that has been connecting singles from all over the world since 2007. The platform boasts of over 40 million members, making it one of the largest dating sites in the world. Zoosk is designed to help singles find their perfect match by using a unique matchmaking algorithm that matches users based on their interests, preferences, and behavior.

One of the standout features of Zoosk is its user-friendly interface, which makes it easy for users to navigate the site and find what they are looking for. The platform is available on both desktop and mobile devices, allowing users to access their accounts from anywhere at any time. Zoosk also offers a range of communication tools, including chat, messaging, and virtual gifts, to help users connect with each other and build meaningful relationships.

Another great feature of Zoosk is its advanced search filters, which allow users to narrow down their search results based on specific criteria, such as age, location, interests, and more. This makes it easier for users to find compatible matches and start conversations with people who share their interests and values.

Zoosk also offers a range of safety features to ensure that users can use the platform with confidence. The site uses advanced encryption technology to protect user data and has a dedicated team of moderators who monitor the site for any suspicious activity. Additionally, users can report any inappropriate behavior or content to the site's support team, who will take appropriate action to ensure the safety of all users.

Overall, Zoosk is a reliable and user-friendly dating platform that offers a range of features to help singles find their perfect match. With its large user base, advanced search filters, and safety features, Zoosk is a great choice for anyone looking to meet new people and build meaningful relationships online.
How to file a complaint about Zoosk?

Here is a comprehensive guide on how to file a complaint against Zoosk on ComplaintsBoard.com without any introduction:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is located at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Zoosk in the 'Complaint Title' section.

4. Detailing the experience:
- Guide users on key areas to mention in the complaint, including transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching supporting documents:
- Remind users to attach any relevant supporting documents, avoiding sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review before submission:
- Stress the importance of reviewing the complaint for clarity, accuracy, and completeness.

8. Submission process:
- Submit the complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to the complaint on ComplaintsBoard.com.

Ensure each step is clear and structured to assist users effectively in filing a complaint against Zoosk on ComplaintsBoard.com.

Overview of Zoosk complaint handling

Zoosk reviews first appeared on Complaints Board on Jan 17, 2010. The latest review Mixed Feelings About Zoosk: A Personal Perspective was posted on Apr 2, 2024. The latest complaint zoosk profile was resolved on Mar 26, 2018. Zoosk has an average consumer rating of 2 stars from 333 reviews. Zoosk has resolved 46 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.2
2302 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Zoosk Contacts

  2. Zoosk phone numbers
    +1 (888) 939-6675
    +1 (888) 939-6675
    Click up if you have successfully reached Zoosk by calling +1 (888) 939-6675 phone number 6 6 users reported that they have successfully reached Zoosk by calling +1 (888) 939-6675 phone number Click down if you have unsuccessfully reached Zoosk by calling +1 (888) 939-6675 phone number 68 68 users reported that they have UNsuccessfully reached Zoosk by calling +1 (888) 939-6675 phone number
    Head Office
    +1 (415) 362-1000
    +1 (415) 362-1000
    Click up if you have successfully reached Zoosk by calling +1 (415) 362-1000 phone number 3 3 users reported that they have successfully reached Zoosk by calling +1 (415) 362-1000 phone number Click down if you have unsuccessfully reached Zoosk by calling +1 (415) 362-1000 phone number 57 57 users reported that they have UNsuccessfully reached Zoosk by calling +1 (415) 362-1000 phone number
    Customer Service
    +1 (415) 398-8981
    +1 (415) 398-8981
    Click up if you have successfully reached Zoosk by calling +1 (415) 398-8981 phone number 5 5 users reported that they have successfully reached Zoosk by calling +1 (415) 398-8981 phone number Click down if you have unsuccessfully reached Zoosk by calling +1 (415) 398-8981 phone number 45 45 users reported that they have UNsuccessfully reached Zoosk by calling +1 (415) 398-8981 phone number
    More phone numbers
  3. Zoosk emails
  4. Zoosk address
    475 Sansome Street, 10th Floor, San Francisco, California, 94111, United States
  5. Zoosk social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Zoosk Category
Zoosk is ranked 10 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.