Zaxby's review: Check your order

CHECK YOUR ORDER BEFORE YOU LEAVE RESTAURANT! I ordered a Zaxby's Grilled House Salad with extra tomatoes and extra cucumbers. My salad had 6 chunks of grilled chicken, 8 small, thinly sliced tomatoes and 8 chunks of cucumber. They neglected to put the cheese and french-fried onions on it. I also ordered a grilled chicken sandwich with no dressing and they put so much dressing on it, the bun was soggy and dripping, and charged me for a meal. I also ordered a grilled chicken meal and received a spicy fried chicken sandwich with overcooked fries.

The restaurant would not answer their phone despite calling them around 20 times. The next time we returned, the manager offered us a "generous 10% discount" off our next meal. Someone needs to teach that manager about customer courtesy and customer satisfaction. She missed the days they taught those courses. My goal now is to find out who the franchise owner is and let them know.