CB Utility Services Xcel Energy Service technician

Xcel Energy review: Service technician

Jenny Oeleis of US

Jul 14, 2024 9:14 pm EDT

Verified customer

Featured review

On Sunday July 14th at 6:40 pm two technicians came out in response to a power outage caused by a down branch on a power line in our yard that had blown down in a strong wind. We waited a couple of minutes to give them space when they arrived. Then my boyfriend calmly approached who appeared to be the lead tech to check in with him about the branch location and to let them know that we were available if they needed anything. He first waved him off from inside the vehicle so my boyfriend started to walk away. When he exited the vehicle my boyfriend pointed to the branch and said "That's what started it." To which the tech replied "Yeah, were not blind. " We appreciate the quick response to our outage but I wanted you to be aware of this techs rude costumer interaction.

Confidential Information Hidden: This section contains confidential information visible to verified Xcel Energy representatives only. If you are affiliated with Xcel Energy, please claim your business to access these details.

View 0 more photos

0 comments

Add a comment

Xcel Energy - Billing rip off! 22

Resolved

Xcel Energy - Overcharging 2

Resolved

Xcel Energy - Cold weather rule 2

Resolved

Xcel Energy - unauthorized billing

Resolved

Xcel Energy - double billing

Resolved

Xcel Energy - Price

Xcel Energy - noisy transformer pad mount

Resolved

Xcel Energy - ignorant customer service reps

Xcel Energy - Bounced payment fee - premise#304266867

Xcel Energy - Xcel Energy Billing

View all Xcel Energy reviews and complaints

Xcel Energy Contacts

Xcel Energy phone numbers

+1 (800) 895-4999
+1 (800) 895-4999

Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-4999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-4999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-4999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-4999 phone number

Residential

+1 (800) 481-4700
+1 (800) 481-4700

Click up if you have successfully reached Xcel Energy by calling +1 (800) 481-4700 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 481-4700 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 481-4700 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 481-4700 phone number

Business

+1 (800) 895-2999
+1 (800) 895-2999

Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-2999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-2999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-2999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-2999 phone number

Gas Emergency Or Outage

+1 (800) 895-1999
+1 (800) 895-1999

Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-1999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-1999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-1999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-1999 phone number

Electric Outage

More phone numbers

Xcel Energy emails

inquire@xcelenergy.com

100%
Confidence score: 100%

Support

Xcel Energy address

1800 Larimer St., Ste 1500, Denver, Colorado, 80202-1408, United States

Xcel Energy social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 14, 2025
View all Xcel Energy contacts