CB Utility Services Xcel Energy Employee Jacob

Xcel Energy review: Employee Jacob

Unjustified100 of US

Jul 21, 2025 4:55 pm EDT

Verified customer

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Employee Jacob called me at 220 pm MDT 07/21/2025 on a dispute about a bill, when I asked him if I could talk to someone else or his supervisor or have a supervisor call me back, he said no and preceded to hang up on me. Acct # [protected].. I hope you have calls recorded because I want a call back on his behavior on his customer service. I then called back and actually got someone on the phone who provided assistance. Zena [protected]

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Xcel Energy phone numbers

+1 (800) 895-4999
+1 (800) 895-4999

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Residential

+1 (800) 481-4700
+1 (800) 481-4700

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Business

+1 (800) 895-2999
+1 (800) 895-2999

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Gas Emergency Or Outage

+1 (800) 895-1999
+1 (800) 895-1999

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inquire@xcelenergy.com

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Xcel Energy address

1800 Larimer St., Ste 1500, Denver, Colorado, 80202-1408, United States

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