fraudulent billing on card
In January 2010, my 15 year old son used his pre-paid bank card to purchase an item on the internet from X-BOX--which he thought was a ONE-TIME purchase. Afterwards, they charged his card for 3 consecutive months--one of which didn't go thru due to no funds being on the card at the time of last billing in MAY. I called the 1-800 number and FINALLY got a...
Read full complaint and 7 commentsfraudulant service charge
Fraudulently charged twice on the same day for $49.99 for a service I did not contract. Billed as Microsoft Xboxbill.ms.net
abused by xbox customer service staff then supervisor
I have had an xbox 360 now for 18 month and it has recieved the rings of death twice. When i ring up customer service they are helpfull and arrange for the console to be fixed but yesterday when i rung this wasn't the case. I had been suspended from xbox live for a day and i had no idea why so i decided to ring customer service to see if they could shed some light on it. She took my details and then told me somebody had complained about something(Most likely playing a clan and they all put complaints in about me which is fair enough) but then she started getting arsey and being quite rude so i took her name and asked if i could talk to the supervisor because this was wrong. In all fairness he did take the call but it seems the only reason he did this was to give me abuse. At first he was ok but when i asked him if he had contact details so i could complain about the ban he started raising his voice as he told me it. I asked him if he could repeat the e-mail address so i could check it he started reading it out load and slow and repeated the letters 3 or 4 times in a sarcastic tone. When i asked him why he was getting like that he told me to shut up and that he was going to get me banned for life. WHAT KIND OF CUSTOMER SERVICE IS THAT. What are microsoft playing at. Im now trying to find out who else this has happened to and im not going to stop until somebody higher up with a bit of understanding and curtisy can tell me why they allow customers who spend alot of money on there products are allowed to be spoken to like this but as usual microsoft doesn, t have anywhere you can complain but this will not end any time soon.
They are still just as bad,actually worse now you have to do everything through chat. It's quickly come to my attention that they only want money doesn't matter how they get it. I'm glad I got rid of Xbox and windows devices years ago. But they still excepted 7 payments in 1 day from my compromised debit card. Check out my post
console scratching video games
On June 26, 2010 I called Xbox 360 customer service and explained to them that the game console is making large rings around every game that I place into the console, I pay $59.99 per game and two of them are completely ruined. When I spoke to the customer service representative I was made aware that is not in Microsoft Policy to replace the games that you faulty product has destroyed, I was told I have to contact the makers of the game. This is completely rediculous, if your name is on the product Microsoft should stand behind the product and all of its components. All I would like is the console repaired and the two games that are completly destroyed replaced. I have spent an hour on the phone with you representative and still my issue is unresolved. I will contiue to proceed with every legal action I have to take to get this issue resolved. I do not have $299 to spend for a console then an addition $120 on games for the consule for Microsoft to not stand behind its products. I am completely dissappointed with the service I have received and I will never buy another product that is filtered through Microsoft. I cannot understand how a multi-million dollar company can be so out of touch with the products and consumers which have helped to make Microsoft the millionaires that you are! If I do not recive any correspondece to this matter I will continue to pursue a case in small claims court because this is completely unfair. I dont care who makes the games, because the games were fine upon purchace once they were entered into the game console they were destroyed so Microsoft is 100% responsible! Please contact me in regaurds to this matter!
Jasmine Pair
50 Rockland Ave
West Babylon, NY 11704
[protected]
You would think that if enough people are complaining about the same thing MICROSOFT would do something about it. I am so sorry that I purchased the XBOX 360. It has destroyed the only game that I played on that thing and I just heard from a friend that his game was destroyed as well. Microsoft you have a problem, fix it.
I purchased Call Of Duty Black Ops and Fable II for my 14 and 15 year old son for Christmas 2010 ($60.00 each). Within one month both games are in operable due to a deep ring burnt into each disc by our two year old xbox 360 ($300.00). In my efforts to find out why microsoft, activision, and flextronics none of the above will take any responsibility. The only explaination given was the console had to be bumped or moved during operation. Our local Game Stop store said the console should be kept in a flat position (which we do) and micrsoft says it should be kept in a vertical position. So which is it? Where are the warnings and cautons how to properly use such a frigiale machine marketed to our children? Our console is always kept in a sturdy cabinet and we have had wireless controllers from day one ($60.00 each x 4). I was told that for $20.00 more dollars I could recieve new game disc, with no guarantee that it would happen again. This is not a solution, it is dishonest business at my expense! So I will fall in with the other thousands if not more of UNSATISIFIED consumers who will no longer buy microsoft products. I can testify that I never had any problems with my old nintendo consoles or games. Is Microsoft only conserned about making a profit instead of offering a quality product? Time to give Sony Playstation my undivided attention.
The only way an Xbox will scratch a disc is if you move the Xbox while it is reading the disc (such as when you are playing it or turning it on). You will hear a scratching sound when this happens and it CLEARLY states on the Xbox when you are opening it in big letters (first thing I noticed) "Do not move Xbox while it is on". I'll agree that it is ridiculous that the Xbox scratches games and the Wii and PS3 does not, but reguardless you not listening to the warning label is your fault, not theirs.
deletes negative feedback
I work with computers and IE8 of course sets BING as the default search provider and everyone just leaves it that way until I switch it for them. The first problem I have with it is they never bring up what I want in the first 5 results, whereas with Google it is usually the first result. So I went to Microsoft to put in a review that it was too much Like Yahoo and didn't ever pull up what I was looking for easily. That's it the whole complaint and I went and looked about a month later and all they have is the same good (probably fake) reviews and no negative ones at all. So I hate BING and when I wrote the review there I thought they deserved 1 for uselessness now I thing they deserve -5 for being deceitful too.
Lol yeah they have a whole team working 24/7 monitoring negative posts everywhere. Last night they took down my post on redit within minutes. Lol, that just made me find this site and I went to many other sites copy and pasting the same post. I even got on google maps and gave thw same post and 1 star. Walmart.com to. Even github. Get duckduckgo browser. Search debit card fraud. It'll blow ur mind how corrupt they are and they literally allow scams to to go on for years sometimes decades. All for the money who cares about customers once we get the money.
bad customer service
I purchased by mail Microsoft Office 2007. My product key was provided June 9th. It has yet to work. My computer says it is invalid. Every email I send I get some standard form telling me how to install. I talked to someone from Digital River for 10 min., then when he realized I hadn't yet installed it, he got rather patronizing and told me I needed to speak to someone in the tech. dept. and would transfer me. Was cut off then. I think part of the problem is we can't understand each other. What's also frustrating is after giving the case #, I have to give my name and phone, which invariably turns into a 2-3 minute spelling and re-spelling session. Right now I am on hold again, after having to give all my info yet again. He transferred me to another dept. UGH! I asked in several emails can I not just get a product key that works, however they probably don't really read the emails, because it's never been addressed. In one email I mentioned maybe I should just get a refund, and they sent me instructions on how to get a refund. Hello, Microsoft! You'd rather lose a sale then try to fix it? Well, it's been about 20 min. on hold so far, guess I'll hit the website to see if I can once again try to figure it out myself. Microsoft, your customer service STINKS!
The customer service for both Windows 7 and Microsoft are the most incompetent department. In addition both Jessica and Janice @ 425.882.8080 in Corp Headquarters became arrogant, rude and dismissive when I asked to speak with public relations division. The matter started on January 2, 2012 and has still today January 16, 2012 not been rectified.
wow stinks is an understatement they are the worst when it comes to service lets add up xbox360 sucked from the beginning and recall only by higher court problems with messenger automated messages no reply ever, add ons that make no sence the list goes on and on but well in my opinion they are the best in giving the worst service
e mail followup
Here is the mail I received after the earlier pl. inform the authenticity of itnote,
we have just confirmed your details with reference to your email. yes, you were actually selected as one of our original winners.
we send winnings to our winners directly through our bank representative here in london.
we are here by providing you with our real bank details below:
You are to contact them via email, you are to send the following details to them for further verification.
Your full names,
Your contact address,
Your telephone number
below is their contact details:
Bank name: london international bank plc.
Account officer: gary kingston
Email: [protected]@hotmail.co. uk
Tel: +[protected]
Fax: + [protected]
Yours faithfully,
Dr. hachmann smith
+[protected]
constant hardware problems
To date I have had 7 faults with my consoles, 1 machine scratched discs, 3 died of separate software failures, 1 had the power pack go down, 2 died from the red ring of death, I also had an aerial cable stop working for no reason, luckily I managed to get a new machine in all but 1 case, the last time it broke was told it was out of warranty so would have to pay around £100 to have it picked up and repaired, thats more than the original price I paid!, got a 2nd hand 1 for £60, dont get me wrong I love my 360 but isnt there something that can be done about selling a machine that is defective and the company knows its defective but continues to make it defects and all.
Microsoft's Xbox 360's are all lemons they all get the RROD and you have to pay to get it fixed microsoft has a problem
I was putting my gears of war disc in to the disc tray of my xbox360 but as it went in it it got stuck and i opened the disc tray and it had a great big crack in it, after that it just didnt work.
My children have ruined two copies of Guitar Hero 2 when the xbox was accidentally turned over when playing. My major complaint is the lack of help or willingness to try to help from the 800 number. The people there did not care and did not have any answers.
DONT BUY XBOX 36O IT IS A MONEY PITT I HAVE TWO IN MY HOME. I AN HAVEN TO BY M0RE GAMES BECAUS THE XBOX 360 STOP WORKING AND HAD TWO BUY A NEW XBOX 360 AND HAD TO BUY A WIRE TO DOWN LOWED MY GAME AND TH SOME OF THE GAMES DID NOT WORK SO I HAVE TO BUY MEW ONES I HAD A LOT OF PROBLE WITH THE XBOX I GOT NO HELP FROM XBOX AND MICROSFT DID NO HELP . AND I HAD TO BUY 3 THREE ACC. BECAUSE THEY DROP THE FAMIIY PLAN. YES THEY SUCK THEY ARE HAVEING PROBLEM WITH THE NEW XBOF ONE. THE ONLY WAY THIS IS GOING TO STOP IS NOT TO BUY STUFF.
do not buy microsoft xbox they are designed to break faulty hardware and the support is rubbish if you can wait for a steam box then i suggest buying one. in 2 years with a bit of luck microsoft will be bust there are that many problems and customers leaving them it might be sooner
4 xbox consoles in 5 years and now problems with current one. Microsoft trash! I hope their happy with how much $ they have screwed people out of because when the right person with the right authority gets ahold of them they are deservedly going down.And I will be just a grinning.
Microsoft built the 360 that way on purpose, they just want your money.
Microsoft just wants your money, they made the 360 that way on purpose.
IDIOT! Don't let your kids use said XBox 360! Why the hell not yell at your little ###s for turning the system upside down? It doesnt work that way. I am going to file a complaint about your idiotic kids and poor parenting!
charged credit card, did not get product
I attempted to download Microsoft Office 2007 from this website, canceled the transaction, but was still charged over $250.00 on my Visa card.
The complaint has been investigated and resolved to the customer’s satisfaction.
Puchased on-line version of software, which was to remain accessible. Can no longer access.
I purchased microsoft Office online and i couldnt download it so i requested a refund and canceled and within 6-8 business days i was to receive a credit on my check card, unfortunately i havent and the email that i received from them saying they received my request dissapeared...i cant find any info to contact them.
I purchased a microsoft office package online and the product key they emailed me was bogus. There was not contact information available to speak with them directly - no address nor email address.
I paid $149.95 on 9/13/10 via my debit card and I have not received the product key or anything. I was told I would receive the disc in the mail and I have not. I want my money back!
unauthroized charges on my credit card
I checked my credit card bill and saw a charge from Microsoft billing bill.ms.net for 39.99 that I did not authorize. I used my credit card for a one time purchase of points for my boyfriend and apparently they took it upon themselves to charge me for something I didnt buy. I googled it and apparently I am not the only one with this issue. I will have to take care of this on Tuesday because of memorial day but I wanted to file a complaint so no one else would have to deal with this. I will no longer be purchasing anything with my credit card from them and most likely wont buy anything at all in the near future
The complaint has been investigated and resolved to the customer’s satisfaction.
beware! console banned on xbox live
beware when you purchase a used xbox 360 on ebay or anywhere else because it is most likely being sold because its original owner hacked the console so that it would play burnt games, i learnt my lesson just this pass week, i bought my kids a 360 for christmas and we never had the live points so my kids never attempt to play online at xbox live but i just purchased them some gold points to play online and when we tried to connect and sign up on the website i recieved a message on the console that said that the console was banned for what i suspect is something that the previous owner had done to the console. i contacted microsoft via email and recieved and automated message back stating that if my kids console has a certain number or code on the screen then that means the console is banned for life from connecting to xbox live because the system was illegally modified. i knew nothing about the system being "hacked" and yet my kids can not play online because of the previous owners wrong doing. the only way to can tell if a xbox 360 is not legal is trying to connect to xbox live. so buyers beware and spread the word around
traumahawk-
How would one know if there were no stickers on it if they had no prior knowledge of an Xbox? If the stickers were on fine, that would give someone a clue, but if they didn't know that it came with the stickers...they would be none the wiser. Not everybody knows about consoles being modifed as you assume. That's why the poster has used this site, to tell those of us (you obviously excluded) that don't really have prior knowledge of these gadgets that this is a problem. So to answer your question about not knowing about it...I would hazard a guess that most of us don't.
I hope this mother used paypal as well.
how did you NOT know about that? that is why you only buy an xbox from an authorized resale store/site. before you plug it in to xbl you can check the "DO NOT REMOVE THIS STICKER- VOID IF REMOVED" stickers that are on the system over the screws. If they are removed the system has been tampered with. you're the idiot that bought a system from a bad dealer or some shmuk on ebay dont try to pin it on anyone else but yourself. you should have asked if it was modded before you bought it. (and if they said no, and it was, you contact paypal and get your money back for a bad sale on ebay, you DO use paypal, right?)
scam using microsoft's name
Below is a copy of a scam E-mail I recieved--please delete it and do not respond to it.
Microsoft Consumer Awards
Building 3 Microsoft Campus
Thames Valley Park Reading,
Berkshire RG6 1WG
United Kingdom.
April 30th, 2010
Dear Beneficiary,
The board of directors and entire members of staff of the MICROSOFT CONSUMER
AWARDS wish to inform you of the result of the (Email Address Ballot) online
Sweepstakes International programme held at the British Headquarter.
Your email account has been picked as a winner of Five Hundred Thousand
Pounds Sterling (£500, 000.00) in cash credited to file UIA/[protected]/03.
Your email address attached to ticket number: 8VY57104 28 with Serial number
173/02 drew the lucky numbers [protected] .
Contact Agent: Mr. Terry Owen
Foreign Services Directorate/Operation Personnel
Emails: [protected]@msn.com
Tel: +[protected]
Do provide the details below in contacting Mr. Owen
REF: NLU/[protected]/LY AND BATCH: 08/H3401/3UK
Fill the below:
1. Full Name:_____________________
2. Address:_____________________
3. Nationality:___________Sex:________
4. Age:________Date of Birth:___________
5. Occupation:_____________________
6. Cell Phone:___________Fax:___________
7. State of Origin:_________Country:_______
Ensure your response is sent to [protected]@msn.com only
Congratulations.
Sincerely
Nick Kiffin
Online Coordinator
Microsoft Consumer Awards.
© 2010 Microsoft Corporation. All rights reserved.
____________________________________________________________
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.437 / Virus Database: 271.1.1/2840 - Release Date: 04/28/10 06:27:00
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes, I got exactly the same letter. Thank you for posting this warning.
lottry
I want to know what is this? (
Microsoft award team
Microsoft corporation
#1 microsoft way redmond, wa 98052.
Ref: btd/968/2010
Batch: 409978e
Attn: dear winner
This is in receipt of your mail. your moblie numberl was luckily drawn by a computer balloting system as one of our winners in our experimental lottery bonanza from the prestigous microsoft online promotion. thus, making you the winner of the sum of (700, 000 pounds) seven hundred thousand pounds)
This correspondence officially confirms that we are in receipt of instructions relating to the payment of your lottery winnings of (700, 000 pounds) seven hundred thousand pounds)
For your claims, you are to select from the three options bellow.
1. you come to our office in the united kingdom for your claims
2. contact our affiliated bank with the informations bellow for your winning transfer
For second option contact
First international bank plc london, united kingdom. with their contact details below
Contact mr. mike robert
First international bank plc
100 north main
Delong city, north dakota 58854
Phone :+[protected]
Fax: :+[protected]
Email: [protected]@firstinternationalbank. tk
or
3. contact the courier company with the informations bellow for your delivery
Stated below is the contact details of our affiliate courier company in charge of delivery:
Mr. tom smith
Interlink express couirier.
511 garretts green la
Birmingham, west midlands,
B18 6da, england
Tel:+[protected]
E-mail: [protected]@live.com
This should be completed by the beneficiary of the stated fund, for verification before delivery by the courier company
(your fullnames)... residential address...
Nationality... sex...
Date of birth... email address...
Tel. number... occupation...
Declaration:
I... hereby
Declare that the above data are true. that my claims agent shall act as a facilitator in the transfer of the total fund to me.
Date...
Your fullnames)...
Congratulations once again from the entire staff of the microsoft award team.
Larry cole
Tel: +[protected]
Microsoft lottery award team.
United kingdom
claim for prize money
I recieved an sms informing me that i have won 700, 000.00 DOLLARS in microsoft mobile draw on the date 30 march 2017 know how much true is this.Here is the copy of sms. congratulation:you won 700, 000.00 dollars. in microsoft mobile draw of the year, contact sir. apollo rodney in england tel:+[protected] email:mcr.[protected]@live.co.uk for claim.
Read full complaint and 107 commentsclaim of my prize money
I recieved an sms informing me that i have won $500, 000.00 GBP in the 2009shell INT'L mobile draw on the date 04 april 2009 know how much true is this. here is the copy of sms.congratulation: you won 700, 000.00 dollars. in microsoft mobile draw of the year, contact sir. apollo rodney in england tel:+[protected] email: mcr.[protected]@live.co.uk for claim.
Read full complaint and 56 commentsxbox makes it difficult to block purchases on credit card
I have been allowing the monthly fee for XBox live to be debited from my credit card each month for convenience. Charges other than the monthly fee started showing up on my card, primarily because my son didn't understand what he was doing and purchased points online. I called Xbox and had them to put a hold on my card for any purchases outside the monthly fee. My son got a gift card so he could purchase the points online, however he couldn't use the point card because there was a block. I called Xbox and asked them to take the block off temporarily so that he could use the point card. Here is what gets crazy, if I take the block off for this one transaction I can't put the block back on which again now my card is susceptible to random charges. Can someone please explain how such a sophisticated company like Microsoft has not developed a way to either make the point card transaction and the credit card transaction 2 separate transactions or why can't a block be put back on. It's another way for them to get revenue and it is definately not to the consumers benefit.
The complaint has been investigated and resolved to the customer’s satisfaction.
My 15 yr old had been doing the same thing with his father's debit card. X box is in my household but he's memorized the card no. From his father's. The suggestions made from the pd since it wasn't me he stole from...run it over (the xbox). From my mother. ...pawn it. Lol. I think my mother's idea is best. But x box should make that a part of parental control. Blocking purchases.
same thing happened with me and my son and the only "solution" they offered is a prepaid membership card you can purchase from them.
So after XBox blocked your account...Were you still about to play with a Silver account? Were you still able to reload points with a game card? or were they all blocked...I am with you, how can a company like Microsoft not be able to manage something as small as credit card charges and game card charges...maybe Bill Gates needs to go undercover to find out what is really going on with his company...
Don't have your credit card saved to the account?
beware!
MICROSOFT® CORPORATION
Building, 40 Ryecroft Way,
Stopsley London,
United Kingdom.
Winner No: 04,
Microsoft Coporation wish to notify all online customers as we celebrates the 35th year anniversary 2010; and also to inform you that you have emerged one of the beneficiary
selected in this ongoing 35th Anniversary Program in conjunction with the Foundation of Software Products (F.P.S.)
A Bank Draft will be issued in your name by Microsoft Corporation Board Uk (MCSP), you have therefore won the entire sum of 1, 000.000.00(One Million Dollars)
Contact :Dr. Hector Powell Via
Email: [protected]@mail.md
Phone: +[protected]
Provide below information for validation of your prize
.Residential Address:
.Tel (Mobile):
.Nationality/Country:
.Full Name:
.Age/Sex:
.Occupation/Position:
.What is Your comment On Microsoft Products?:
Note: your award security information ( Data File Number: UK/9420X2/68, Ref.Code :[protected], Grant Number:MSC/[protected]/07)
Congratulations from the Staffs & Members of Microsoft Board Commission.
©2010 Microsoft Corporation®
The complaint has been investigated and resolved to the customer’s satisfaction.
The Director Foreign Operations.
Leads Trust Bank Plc,
House EsplanadeSt Helier,
Jersey, JE1 1HS
London EC2Y 9AR,
United Kingdom.
E-mail:e-banking@leads-trust.com
Website:www.lead-trust.com/Home.htm
me too.. almost everday!.. wondering where do they get our email address?
" )
i also received that mail! Stated winner No 2, i was not convince & search for his name & i received this info.
what can i do with the same mail on 6th April 2010.
www.budhiprasetiyo.info
on April 5th 2010, same with me, exactly written
sender : customerscare@microsoft.co.uk
his address is a bit convincing thou ^^
i also received this! it is exactly the same! everybody must beware of this!
microsoft *billing bill. ms.net
had a 32 dollar charge on my card, do not know what it was for or why it is there, do know my son charged an xbox game online, don't know if this had anything to do with it MICROSOFT *BILLING BILL.MS.NET
The complaint has been investigated and resolved to the customer’s satisfaction.
MICROSOFT *BILLING BILL.MS.NET - Fraudulent unauthorized charges to bank account. I have no idea how this charge appeared.
I have a monthly charge it seems as well. It is separate from the x-box billing and I don't know what it is for. Is there anything I can do to stop it?
AN UNAUTHORIZED BILL OF $29.99 WAS CHARGED TO MY BANK ACCOUNT TWICE ON 11/27/10.I WILL LIKE TO KNOWN WHAT I BOUGHT FROM YOU.
My son has an X Box 360 and i have my card details attacted to the data for when WE want to extend our subscription, for some reason they have decided to take money from the card without my authorisation... by the looks of it we are not the first people for this to happen to! What do we do now?
inappropriate ban and bad customer service
I am soooo frustrated with x box live. My son's account was permanently banned without warning or explanation for account theft, phishing or solicitation-none of which is true! They will not explain this ban, send you to forums to post a complaint which is then not answered. Repeated requests for explanation are stonewalled and promised return phone calls do not happen. Then we saw my son's tag online being used by someone else! I have been told that they don't ban without reason, and don't make mistakes, but clearly that cannot be true.
They claim that they do not have any contact with their live enforcement branch AND that the live enforcement team has no phones! REALLY? This seems a scam. What other company can take the money you have spent on the service and points and just confiscate them without explanation or proof? The moderators are loose cannons and judging by the number of complaints all over the internet, this is an ongoing problem. PLEASE COMPLAIN to your better business bureau and to microsoft and anywhere else you can, so we can get them to be more accountable. I believe they think they are too big to have to respond appropriately and they are dealing with mostly young people, and also take advantage of that. But NO COMPANY should be able to treat it's customers this way without feeling the wrath of consumers! LET"S BAN BAD X BOX LIVE BANS TOGETHER!
The complaint has been investigated and resolved to the customer’s satisfaction.
The problem is and this also happen to my son's Xbox line account he's been banned for cheating, unauthorized changes to his avatar? and other things that require a serious knowledge of hacking the MS system. None of which he did! I get email that he banned until 12/31/9999. I called Xbox line they weren't rude but not terrible helpful. You have go to this mysterious enforcement team and send a message (which they are supposed to return with answer in 48 hours, have done it yet) Allegedly my son was suppose of got warning over Xbox line. He didn't. If he did something wrong why don't they contact the person who's paying for all this, namely me! I will follow up with complaining the BBB and the Massachusetts Attorney Generals Office there is not die process here. This also interferes with the Netflix account for viewing movies via the xbox, which I also pay for. If the keep cutting off people for these reasons without any recourse no one will be on Xbox Live anyway.
Well, from all the comments that dont agree with you, it shows who and what kind of people they are, ... the same, .. I have been online in xbox for the past few months, and I, being 40 years old, even have to change from room to room every other agme due to hearing all the so called (people) say the n word and other racial slurs that make them feel more like men in which they are not.
Its ashame the we buy machines that they make, and buy all the extras for the GREAT experience, and pay for service for internet with our money, and then pay for xbox live sevice to ( enjoy all these wonderful things they sell us) and then have to try to find a way to really enjoy them without wishing we could just take it all back, get a refund from ALL involved- xbox, internet, best buy, time card companies, and DTE.
If we are going to be able to stop this issue, before it breaks out into civil war again, which it will one way or another, then the FBI needs to take steps to stop the fools from being fools and let us adults and our children enjoy what we pay for without being transformed into trash, and haters of all from what we are forced to hear.
It doesnt matter what setting they have or you can choose from.
If so, ... is xbox trying to say its ok to be racist, but you only need to be on the racist channel? This would only tell me that xbox is also racist to allow this to go on and to be possible. ?
HEY? MAYBE THATS IT?
My console was banned yesterday. I did not modify or repair my xbox. I did not cheat it any way shape or form. They will not talk to me about it. They refer me to the fourms. After I tried to post on the fourms my post was deleted, because you cannot talk about banned console. I am an honest person, and I would like to know why console has been banned.
Same thing happened to me. They just suspended my sons account for no reason and where rude when I called then hung up. They said they sent an email but did not. Soooooooooo rude.
Bad customer service, boycott Microsoft!
yesterday i got banned from xbox live for 2 weeks. i checked my email to see why and it was because of me having my name as " general yankee pwnyurass ". i am still amazed at how xbox can find this offensive. mabe it's because ### is a swear word in america, but it's not in england. i'm going to ring xbox and demand my account to be unsuspended and i'm going to ask for a free month's xbox live.
online sweeptakes
Date: Sun, 28 Feb 2010 09:34:11 +1100
> From: [protected]@micr.com
> To:
> Subject: Data File Number: Un1267-2010...
>
> MICROSOFT®
> (UK. Regional Office)
> United Building,
> Kensington London W85SP.
> Data File Number: Un1267-2010
> It is obvious that this notification will come to you as a surprise,
> Please find time to read it carefully as we congratulate you, following
> official publication of results of the E-mail electronic online
> Sweepstakes organized by Microsoft, in conjunction with the United
> Nations held yesterday 26th Febuary 2010, in United kingdom, A Draft of
> £1, 000, 000.00 (One Million British Pound Sterlings) will be issued
> in your name. For Validation Purpose, Please Forward The Following
> Information as Listed Below and Send It To Our Event Manager Office
> For Claim:
> Full Names:
> Residential address:
> Tel(Mobile):
> Nationality/Country:
> Age/Sex:
> Occupation/Position:
> SEND DETAILS FOR VALIDATION:
> Promotion Director : Mrs Larisa Fisher
> Contact Email: [protected]@live.co.uk
The complaint has been investigated and resolved to the customer’s satisfaction.
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