Wyndham Rewards review: Making reservations redeeming points

The Wyndham website is defective! This has happened twice in 24 hours. I make a reservation for 06/19/25 using points. In a few minutes I receive confirmation. All good. Next day I receive a cancellation notice I didn't make. So today I try to re-book. It goes through ok only to find out the reservation is for today, not 06/19. So I cancel the 04/05 reservation within 15 minutes. I get cancellation confirmation but my points are not returned to me. I'm inside a big black hole. Wyndham Chat can't fix this. So I am in a phone line queue now 30 minutes.