ITV
Reviews and Complaints

This customersupport@itvcorporate.com is a hoax. I was dumb enough to order a set of books, however, decided it's not what I wanted and tried to return. ALL their phone # don't work, they answer and the recording states to make a selection and wait for assistance, the call is placed on hold w/elevator music for approx 17 min, then is lost. The return policy says... NO RETURN without an RA number given by customer service, but you can't get anyone on the line... so therefore, no return, no refund!

My Mom received a package in the mail from this company and never ordered the books she was sent. However, she did get billed $44.00 and now she can't reach them to complain or have them shipped back. You DO spend over 20 minutes on the phone with no response. Hoax for sure. Taking advantage of people absolutely!

I am trying to cancel my subscription before the 30 days and because I can't find a customer number no one will answer the phone.

Virtually impossible to return products. After being on hold for 20 minutes I was told a rep would call back with a reurn # in 48 hours. It shouldn't take this long to deal with a problem. I guess they figure most people will get tired of waiting!

I got the RA number but the return address was no where on their literature or box. I must cancel my debit card to prevent recurring charges.

Terrible service should be out of business you give mail order and direct mktg a bad name. Phone centers should drop you as a client.

We wish to return the three books an d newsletter. We need the authorization number to return.

We received this material 4 days ago and is not what will be of help to us as we live alone. Please cancel and refund all paid to date and future immediately.

I have been trying to contact ITV for a return authorization, and it is always the same, They do not want or do not care tio answer!

You are complaing that a scottish guy used a slang swear on a tv show, yet there is nudity and violence on shows...r u serious? Swears are used all the time!

i am sick of the itv f1 commentators instead of the formula 1 grand prix it should be called the lewis hammilton grand prix because thats all they go on about lewis hammilton it isnt just him there are other drivers racing aswell i am very disapointed with itv and i carnt wait till formula1 goes to BBC

I am currently unable to receive ITV and had planned to have it taped by a family member. They were horrified to find they had missed it as it was scheduled for 9pm in all the listings. Does anyone know if this will be shown again? I am furious about missing it as it's one of the rare decent programmes on TV these days and only having access to the terrestrial Irish channels I've not much to lookn forward to.

I'd like to know exactly why it was rescheduled in any case, I really can't see any good reason for this.

It's a big scam it happend the same to me i was way overcharged one time 231.90$, people should stay away from placing orders to answering machines and waiting hours on the phone just to cancel an order, so far no refund.

do they know how upseting it can be when the loose women girls gossip about peoples weight loose women used to be a show that i liked to watch on a thursday afternoon if they think that they can say these things like " no man would like to be in a reliationship with a fat women" then they are horrible people thinking that they are all the best they think that bullying is wrong so why are they bulling people they dont even one i am deeply horrified what they say about peoples looks and sterbility is as disguesting as poo and this should never be approved on telei

I joined his online business and paid him $500.00. Then later on they wanted more money to have people call after he was advertising on ITV about vitamins. I dropped out of his dead history business before the 3 month refund policy. They closed in 2008 and never refunded my $500.00 back. Now I see he is with some new company on TV selling products after he ripped off many people selling for him on ITV days. I still want my mone back.

On 8/07/08 I SPOKE TO BRIANNA ABOUT MY REFUND FOR ALMIGHTY CLEANSE PRODUCT THAT I HAD FOLLOW THEIR INSTRUCTION FOR MY MONEY. I WAS TOLD I WOULD GET A CHECK IN THE MAIL, AFTER WAITING 2 WEEKS I CALLED BACK TO [protected] spole to John and he said money will be replaced in my account at the bank. IT NEVER HAPPEN. I HAVE TRIED THEIR E-MAIL THEY SUGGEST ED, NO SUCH E-MAIL EXITED I'V CALL EVERY DAY FOR THE PASS MONTH WITH NO RRESULT NO ONE ANSWER THE PHONE. I TRIED USING THE ORDER NUMBER THEY ANSWERED AND GIVE ME ANOTHER DATE i AM F POOR CANCEL PATIENT AND NEED EVERY SENT I GET. I TRIED THE ALMIGHTY CLEANSE AS DIRECTED FOR 3 DAYS IT MADE ME ITCH WITH HIVES AND UPPER GASTRO PROBLEM I WAS TOLD MY MONEY WOULD BE REFUNDED

I have been waiting almost a year for my call credits to be returned to me. Donald Barrett is a rip off artist, even had some us all join his new company, took our money for several months while setting up our sites then emailed us not enough calls so sorry you are out that money also. The ### took our money to pay his fines and we can't get any help from the ###.

THIS COMPANY IS NOTHING BUT A RIP OFF..."MAJOR SCAM ARTISTS" ...BE SMART AND STAY AWAY THEY WILL RIP YOU OFF ANY WAY THEY CAN. WE ORDERED A PRODUCT 8 WEEKS AGO AND TILL THIS DAY HAVE NOT RECEIVED IT. FOR THE LAST 8 WEEKS WE HAVE BEEN GIVEN ONE STORY AFTER ANOTHER. TODAY WE HAD ENOUGH AND HAVE REPORTED THEM TO THE BETTER BUSINESS BUREAU AND CALLED OUR CREDIT CARD COMPANY BECAUSE THEY CHARGED OUR ACCOUNT IMMEDIATLY. SO, STAY AWAY AND SAVE YOURSELF A MAJOR HEADACHE. WE HAD ALSO INVESTED TO HAVE A WEBSITE WITH THERE PRODUCT THAT WAS AN EVEN BIGGER SCAM. TOO BAD WE LIKED THERE PRODUCT AND HAVE HAVE FOUND SOME ELSE TO BY OUR PRODUCT FROM. BIG SCAM! STAY AWAY!

My account number is cust.No [protected]. since i couldn't reach you by phone I would like to cancel my membership. I have vitamins coming out of my ears. I am not authorizing any more charges to my credit card. Thank you Estefanita De Los Santos

i completely agree. now the Bill is going down because of it. my family and i used to be able to sit down and watch some decent programmes and now it's gone way over board nationalist just to save a bit of money

What on earth is going on with stv? They are losing viewers in droves because of their abysmal programmes.
Tonight I was looking forward to new episode of Midsomer Murders - what is stv viewers watching? Yet another repeat of Foyle's War.

Get a grip stv, you are going down fast.

i would like to complane about the irn-bru advert 'its fizzy, its ginger, its phanomanal' as beeing some one with ginger hair then it get used againsed me and other people with ginger hair and would like it to be taking off television and i am writen to this t.v. channel because it was use that brought it out in the first place

I watched a clip of you've been framed this evening at approximately 8pm. During the clip a small child was being bitten and pursued by a kitten. The child was very distressed and was making attempts to escape the attack and fend off the kitten. My concern is that this was being filmed whist the child was so distressed. You've been framed felt this to be in good taste therefore aired it. Also whoever submitted the recording will have been paid. Personally I was disgusted, professionally I was astounded! The child was subjected to a physical attack by an animal and emotionally abused by whoever was filming the incident. In my professional opinion this was child cruelty and far from appropriate viewing. Children being harmed is not a laughing matter. I would be interested to hear your views on my comments, as a matter of urgency.
vanessawoodrow@gmail.com

re: Comment by Loz
That's possibly one of the most ridiculous things I've ever heard. The original complaint about showing people smoking relates to a matter of personal choice. One can choose whether or not to be a smoker.
Your comment about homosexuality is suggesting that one chooses whether or not to be homosexual. It is a well established fact that homosexuality is not a personal choice but defined by one's biological makeup. You can't choose to be straight or gay any more than you can choose to be human or not.

Okay I'm sorry, but two menopausal women with mouths like cats bottoms and frogs in their throats is hardly an enticement for children to start smoking. To the contrary I think that's enough to put any child off of the thought of smoking. They weren't breaking any laws, the new smoking laws do not regulate outdoor areas or TV sets.

i dont like how they promote homosexuals on tv below the watershed times .our kids need protecting from these perverts.itv should show some responsability.

Every episode now seems to promote smoking. More and more scenes feature characters smoking. This is giving out the wrong signals to the public. Given health problems of cast, eg Liz Dawm, Anne Kirkbride, this is totally irresponsible.

First time to enter a tv compitition, the rosemary cooking one on ITV has proven to me, ITV is conning people, what a let down.

I ORDER THE BOOK ON CURES THEY DON'T WANT YOU TO KNOW ABOUT WITH A DEBIT CARD ON 12-28-2008 AND I HAVE NOT REC'D MY ORDER... MY CARD HAS NOT BEEN DEBITED YET... I WISH TO CANCEL THE ORDER AND NOT HAVE THE AMOUNT OF $44.80 TAKEN FROM DEBIT CARD...

SINCERELY
LORRAINE JOHNSON
02-06-2008

SOLUTION TO THIS ITV SCAM: I encountered the same problem with the NaturalCure newsletter. They are billing me forever although I did not get any subscription. THE BEST SOLUTION: cancel your credit card. They will not be able to track you down anymore.

when i rply someone msg my msg can't be send it show me error that are:-

Something went wrong sending your message
If this problem persists, please contact support with Error: You are no longer able to message this user

Tom/John Barnaby Brilliant,
Troy, Jones, Nelson and Kate Brilliant
the new DS Winter rubbish, Cam?
bring back Nelson and Kate,

Pat Vincent

i cant believe that you are taking off the chase for Rylan Clark he is despicable repulsive and i don't know any person who likes him Rylan Clark is definitely a no no.

On the chase dated 24th October 2018 one question was what day is a watchnight service carried out. The answer was 31st December but in Scotland it's Christmas Eve.

Absolutely disgusting. Her dress is something that should be worn inside her home. Children are watching this programme. She should be ashamed. What kind of example is she setting?

Amanda should over up its s family' show sort it out

Why did you cover someone supposedly racily abusing a Muslim nurse but failed to report on the news tonight a nursery nurse being stabbed by three Asian women dressed all in black shouting this is for Allah

Thank God Piers Morgan and Suzanne have, or are on holiday - I hate the way they argue - and Piers always talking over Suzanne (she is so good without him).
Love Holmes and wife they are so not up their own bottoms...

When Peter Barlow said I would not like to be in steve's shoes then said I would not like to be in Morocco anyway.what's wrong with Morocco it's a beautiful country I can not understand why you would put a country down

I do not think this advert should be pit on tv during the day or early evening. Thete is no reason at all for it to be shown. I have small grandchildren who ask questions on what it is and why. This is not something I would want to explain or even should do. Thete are times after water she'd it could be advertised.

Well i do love Holly, but that dress is inappropate for family prime time!
Why would you wear such a revealing dress at 6pm when family are watching Skating on Ice?
She looks Amazing but this is X Rated

i have been left with bad anxiety as i dont know whats happening tommorow in love island can i pls have a short preview clip tia

Nothing going for the deaf . Shocking .[censored]ing Shocking !

I don't think I am alone in this, but why do we have to put u with another football match lasting all night, thank goodness for Netflix. There must be another channel sport can be screened instead of taking all the normal scheduled programs off, especially as you are one of the main channels.

After watching celebrity xfactor for two weeks running on the live shows and seeing "Martin Bashir" voted by the public to stay, on this second week, I strongly request that it be transparent with its voting system and actually SHOW the public results, as opposed to reading from a card this is completely unrealistic.

Why are you showing season 5 of Love Island and omitting episodes 1-4 and 20-26, it doesn't make sense. What is going on?
Regards
Mr K R Skerry

I can't believe that your News item regarding Brexit Deal was almost totally promoting interviews with pro-remain people.

Never have I heard such a totally one sided broadcast interviewing remainders.

Where is the balanced News item emphasising the Referendum which the result was LEAVE.

ITV should be ashamed of not giving a fair News programme.

Why oh why do the pundits on the Rugby World Cup matches insist on talking over the referee. PLEASE STOP IT. This spoils the game for a lot of us watching.

Get rid of jeremy clarkson on who wants to be a millionaire. He has no personality, derides contestants when they get questions wrong (although he never knows the answers to any questions when asked) and is the wrong host for this show - and in my opinion, should not be on television at all!

Don't like Daniel cheating on his wife, actually fair fuming.

I hate to burst your bubbles, but alot of the complaints against ITV Ventures are true. I was an IBO a number of months back. When you sign up, you pay the $498.00 for joining. There's an ongoing monthly charge thereafter of another $90 for training and to be able to take calls. What they intentionally leave out is that you will need to continue (often) to replenish the kitty in order to take calls. Bottom line, you do pay $5-25 per call. They're really smart. They make this business walk and talk like a duck, but it's not a duck. It's a scam. Yes, I did make a little income, but my expenses far outweighed the income. The person above is right. It's more about getting people in the business. The product calls (which are far and few between) are the hook point. It looks legit, and not like other MLM's out there, but it's not. It's just a fresh new way of packaging a scam. You're better off buying into a franchise that's well know. I've learned my lesson. If it sounds too good to be true, it is!

ITV and Kevin Trudeau are thieves. I ordered three books in March 2007 after watching Kevin's informercial. I authorized a one-time charge (that included S&H) to my credit card for the books. I was adamant about not being charged for, or receiving anything other than the books. (I believe the call was taped so there should be a record.) ITV billed unauthorized charges to my credit card from April to November 2007, for a Newsletter that I did not request.

I contacted my credit card company to dispute the charges. To make a long story short, the cardholder service supervisor said that I was "ignorant," and there was nothing the bank could do, because I did not contact them sooner. Needless to say, I have cancelled my credit card, which was in good standing prior to ordering Kevin Trudeau's books, via ITV.

Buyer Beware!

I cannot get through to the billing department to cancel whatever service I am being billed 9.95 per month for? I never signed up for anything, nor did I consent to anything to be charged to my account!

I am reporting my complaint to the better business bureau, also the federal trade commision, and my credit card company. There has to be a way to cancel these charges?

I have now read NUMEROUS complaints against Kevin Trudeau (by customers) including sanctions made on him by the U.S. government Federal Trade commission for reckless and false advertising. The FTC reports that Kevin Trudeau has been manufacturing some of the products he proclaims to be cures in his books. It's no wonder the books are free. He has been required to pay fines of at least $500,000 and keep an escrow account for reimbursement for future claims against him. See website, "Quackwatch." I remember when he was on QVC or another home shopping network for Atkins products. I almost made the purchase today..the customer service person told me the books were excellent. I asked if she had read them. She said no d/t time constraints but that she will be...I had read the book a little in the Health food store and wasn't too impressed...but the infomercial was soooo mesmerizing. After giving her my credit card number, my gut told me not to do it. And now from this website, I have learned that the customer service rep has been charged anywhere from $5-25 for my call. This is outrageous. There are so many complaints on being overcharged repeatedly on so many complaint websites against Kevin Trudeau. Many of the customers are disabled and on fixed incomes. It seems like this is the true All American Scam. It's Barnum and Bailey's, "a sucker born every minute," approach. Kevin Trudeau seems to be hitting us where it hurts~our worries and concerns over our health issues. And it seems like he knows every loophole in business law in the book...when he gets caught on one thing, he goes in for the kill through another way. Buyer Beware. Very Aware...

I joined ITV a month ago and I am having a blast taking calls from home. You have to work hard at learning the script and rebuttals, but every day I get better and better at it. I have no commute, no boss, and I am building residual income for my kids tuitions. Joining ITV was the best choice I ever made!

First off, the ITV products cannot all be found at lower prices in health stores. The only product you may find is Sea Vegg.
Secondly, I work for ITV and have found the company to be extremely professional.

The complainers need to realize just how new and revolutionary this home business concept is. You can start a business at home taking live calls from TV viewers who call in to order products.

We have only been taking live calls for 6 months! The company is great, the business model is unique , and the concept works. I am accumulating new customers every week and building residual income. Get ready for this company to explode.

On the ITV plug for his book on Weight Loss, he says all you have to do is get this one thing over the counter. It doesn't even mention anything over the counter, it talks about high dollar shots. If Hollywood people are doing it, then why do most of them lose by diet and exercise. They could afford this miracle cure. I saw the original book after and he endorsed coconut oil, Digestive enzymes, vinegar, and yerba mate tea. So what's the 1 thing over the counter that is suppose to work. He originally endorsed Atkins and now all these other products which he is getting a kick back from or he wouldn't be able to mention them in his books. What a millionaire from fraud.

This is the scoop - ITV promises residual income taking inbound calls from home of products aired on their infomercials. The package that they push to purchase is $499 and does includes around 15 products that you are stuck with. A lot of these same products (different brand names) can be found at vitamin/health stores at a lower price, by the way. Then you are placed on a monthly auto shipment of $129/mo + S/H + tax. It's quite expensive. This includes their so-called training cd's and more products. Then it is $59/mo. to take the inbound calls and around $20-25 per call credit. ITV touts this program as "simple," and "anyone can do it." You do need to have a good amount of sale experience to do this, so that is a lie right there. Additionally, you cannot schedule the shows, only the business opportunities, unless you would like to wake up at 2 a.m. and take calls. Most of the schedule is the biz opportunity. When taking calls, if a caller is not interested or doesn't have the money (the product prices ARE NOT displayed on the shows) then you lose your call credit. Hang-up and prank calls and Canadian calls are all eligible for call credit refunds, however; ITV completely ignored about $100 worth of call credits after I repeatedly submitted requests. There are numerous technical difficulties and inferior customer service. ITV claims it works alongside its "business owners", however, they are not supportive and in fact quite rude when you call in for help. Bottom line, there are plenty of other opportunities out there to take advantage of. And yes, ITV is an MLM, even though they say that that is just a component of the business. You are pressured to sign up new IBO's and on their adverts they claim you don't have to do this. Stay away from ITV!

Beware!

ITV is a SCAM!

They proclaim that you can sit at home and answer incoming orders at your own time and convenience.

What a bunch of bull.

First-off you have to PAY for the incoming calls ($5-25) per call. Then after you've deposited hundreds of dollars in the account in order to receive the calls, you can't even schedule the time to receive the calls.

In other words, YOU CAN"T ANSWER INCOMING CALLS for their products! The only time available for answering incoming calls is to PUSH THE BUSINESS of signing up new IBO'S or Individual Business Owners.

There is no residual income possible if sll you're doing is signing up other order takers that can't take orders!

I ordered the rice n shine product from itv ventures. I too, paid for express shipping, yet it took five weeks to get here. I then discovered that they put me on auto-ship; for which I did not sign up for. Because of that I received a bounce check charge from my bank (I only keep a small amount of money in that account for certain things). I finally got a hold of 'customer service' - got a reference no. sent it back--they have their product back, and I still have not been refunded after 5 weeks. I also think they owe me $29.00 for the bounce check charge. I have ordered other products, such as think and lose (which has amazing customer service) without any problem.

Beware people!

Wednesday 8 Jan first broadcast on Channel 4. You have copied the Norweigan programme with the same format of a person working in HO records and is autistic with her father deceased. Helping the police. You must notify everyone that this format and content is copied and not novel.

Love the itv news website far better than the BBC Well Written articles that don't pretend to be written in the present tense... Very annoying

Why did we have 3 commentators talking at once for the England- Ireland rugby?

The item regarding the XL bully dogs. Had no one notice the head harness was covering the poor dogs eyes. Clearly it was put on incorrectly by its “responsible owner” neither Richard , suzanna or the floor staff picked up on this! Poor poor dog.

Yet itv continues to show images of the same dog and its badly fitting harness on the News really!

.Only being shown twice.Why not change slot to Tuesday or Thursday that week.Why short change loyal customers.Loyal even when Sports are not showing.

Heather,

Why do you have to repeat this programme on a Sunday and before you say because they might have missed Saturday showing well if they wanted to catch up there is the IPlayer why do we have to keep watching repeat programmes

Comments made about Nigel Farages shower in the jungle. Her derogatory & ageist remarks are the kind that she would have been quick to call out if they’d been made by a man. This smacks of double standards & not very professional

I assume you support the wearing of a look-a-like Palestinian scarf by your reporter (Young) in Gaza. Should your cover of news events be non-partisan? Clearly the wearing of Hamas/Palestinian look-a-like garb is not unbiased reporting.

I am sick to death of the national lottery add being on again and again and again on ITVX. Please give us a rest.

Friday the 9th September 2023. 19.45pm to 2020pm

Finally after half an hour, itvx loaded so as I could watch my chosen programme.

No doubt I will have the same problem when I want to watch another episode

It's really about time that this problem was sorted out...you advertise these programmes and yet it either buffers or freezes