Subject: REFERENCE NO: 4832345
Dear Sir or Madam,
My status is changed to "on hold" because you are asking 3 documents.
3 documents were sent to you on 8 January and as per tracking numbers, you already received the missing 3 documents ON 13 JANUARY. PLS REFER TO THE BELOW FEDEX TRACKING NO
Tracking no FEDEX : 782415659983
So these documents were sent to you and you received them. Pls process my course by course evaluation asap because Chicago University is waiting for the course by course evaluation in 3 to 5 business days as of 15 January deadline.
I am really very disappointed in your service. You are not clear in which documents to be sent. Your customer representatives on phone have little to NO knowlwdge and lack of communication skills and do not give a proper answer. I really do not know why my 3 documents are still on hold even though I sent them and you received them and yesterday my status was changed and was showing "documents are analyzed and evaluated", today now I receive a warning that you are still waiting for my 3 documents on a Sunday. Thanks for ruining my Weekend!
Thanks.
Riza Ersoy
Reference No: 4832345
Desired outcome: HAVE MY DOCUMENTS IN EVALUATION AND SENT TO UNIVERSITIES ASAP