The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Woodforest National Bankunauthorized charge/purchase

Z Nov 02, 2019

November 2, 2019 I look at my account and notice a charge from the company IL Makiage for $47.19 that I did not authorize to be charged. I purchased a product online from them a little over a month before the date above for the amount of $6. They charged my card the day of purchase and I received the product two days later. I'd like $47.19 returned to my account because I did not purchase/authorize anything

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Woodforest National Bank's response · Nov 04, 2019

    For more information concerning your Woodforest product, please contact our Customer Care Department at [protected], or your local branch. Find your local branch’s number at http://woodforest.com/WFNB/Locations.

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