White Castle review: wrong order. long wait

I have been going to the White Castle in Blue Island for over 50 years. Originally only carry outs on East side of building. I ordered around 12pm today. I was the 3rd car back and waited incredibly long. Once I got home it was the wrong order. I ordered 5 white castle with a little bit of everything. Fish with cheese and a small fry. Senior discount and I paid 7.36. There was no manager sign. Once the best now among the worst. Steve