Menu
Write a review
File a complaint
White Castle

White Castle review: poor food quality

C
Author of the review
11:05 am UTC

This morning on my way to work, I stopped at the WC location on E. Fifth ave in Columbus, OH. I ordered the following:
1 MH BRWN
2 IMPOS CH
1 M NIB
5 SLIDERS
1 16OZ STBN

My hash browns were not fresh and hot
one of items that I had eaten made me sick to my stomach. I spent $17.40 and was not able to enjoy or finish my food choices nor share them with colleagues as I had planned. I will not be returning to WC @ this location again. I may even have to consider WC as place which I do business.

I have always known WC to serve hot quality food and today was an EPIC FAIL.

I was not able to go back due to being in route to work as stated earlier. If you wish to contact me, you may do so at 614.772.8866

0 comments
Add a comment
  1. White Castle Contacts

  2. White Castle phone numbers
    Click up if you have successfully reached White Castle by calling +1 (800) 843-2728 phone number 0 0 users reported that they have successfully reached White Castle by calling +1 (800) 843-2728 phone number Click down if you have unsuccessfully reached White Castle by calling +1 (800) 843-2728 phone number 0 0 users reported that they have UNsuccessfully reached White Castle by calling +1 (800) 843-2728 phone number
    Customer Service
  3. White Castle emails
  4. White Castle address
    555 West Goodale St., Columbus, Ohio, 43215, United States
  5. White Castle social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all White Castle contacts
White Castle Category
White Castle is ranked 34 among 57 companies in the Fast Food Chains category