White Castle review: white castle food cold

I arrived shortly after one other customer (and only one at the window). I ordered the same basic meal (#1) as the first guy. He then got his, and I waited. He came back and got additional food ordered, I still waited, and waited, and waited. Finally, frustrated, I went up to the counter to ask where my food was. The lady (I think a manager) noticed and told the guy on burger duty to hurry up. By now it had been about 15 minutes. He was still slow moving (acted high). I finally got my bag and got out to the car and EVERYTHING - all four burgers and the fries were cold. Not even warm. I was so ticked off, but decided I'd write a complaint instead of yelling at them. I was driving for 3 hours that day, and really didn't like being kept longer for no good reason. I've never seen the Canton restaurant so disorganized before.
Really frustrating to spend $6 and not even get a decent order put together.