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ComplaintsBoard Fast Food Chains White Castle The drive up window was nasty and filthy
White Castle

White Castle review: The drive up window was nasty and filthy

2 comments
A
Author of the review
10:07 am UTC

January 21, 2022; on a Friday night about 7:44 pm
White Castle @2368 E 38th St. Reference# [protected]
Nasty drive up window, how nasty is it inside. I said something about it to the three workers inside, it was terrible, I never seen white castle in such bad shape and I am 73 Years old. I grew up on White Castles instead of Candy. lived on a street called Hall Place, a half a block west of the store on 16th and Illinois. that place was clean always. I could not believe that the drive up window could be so nasty that you could not see inside.

Desired outcome: clean it up

2 comments

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Ghost6545
Raleigh, US
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Jan 23, 2022 10:51 am UTC

Unfortunately, most fast food joints suffer from severe staffing shortages and employees are stretched thin.

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Shobby
Lake Hopatcong, US
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Jul 04, 2022 7:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

There are services that can do that work pretty inexpensive. Sounds like it may have needed a steam cleaning or maybe just a high-pressure wash. If the building is quite old, it might be a good idea for the building. In spite of the lack of help, there is really no excuse for that. Does the manager live like that? Just sayin