White Castle review: service

white castle location Us Rte 1 South Brunswick, NJ 08852

10.31.22 placed an order on line to be picked up at a specific time of 431pm arrived at 440pm to stand around for another 10 minutes before being helped, only to find out the order was not ready, man behind the counter stated maybe 5 minutes, then walked away, my order was finally ready at 520pm. while waiting the grill workers were back there cursing and being very unprofessional. many other customers were not being taken care of, poor customer service all around. once home , the food was absolutely disgusting, hard rolls, burgers not made to specifications, requesting some without cheese/ no onions . I specifically made the order on line because I needed some made a certain way. this was the worst experience that I have had at any White Castle locations, very unsatisfied from the beginning to the end.