CB Fast Food Chains White Castle Complaints #182-201

White Castle review: online ordering

Nan162 of Northville, US

Nov 16, 2019 7:21 pm UTC

I tried to order using the app and could not get it to work. I went into the restaurant and asked for assistance so I could use the $4.00 coupon. I was told they were too busy to help me and could not use the coupon if the order wasn't placed online. I placed my order with the cashier and no discount. When I got home I received hamburgers and not the cheeseburgers I requested. Not a good experience and poor customer service.

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White Castle phone numbers

+1 (800) 843-2728

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White Castle emails

customerservice@whitecastle.com

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White Castle address

555 West Goodale St., Columbus, Ohio, 43215, United States

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