CB Fast Food Chains White Castle Complaints #182-201

White Castle review: incompetent service

Jimmy chin of Chicago, US

Oct 19, 2019 2:09 pm UTC

Verified customer

I have ordered my final order from this place. They screw up my online order 3/3 times in the last month. Today I even asked them for marinara sauce for my chicken rings and they said no problem. But they forget the cchicken rings. This upsets me because I live 10 minutes away. I wasted 20 minutes to get what I expect is a very simple order. They can't refund me unless I go back. Why do I have to take 40 minutes out of my Saturday to get refund or my chicken rings?

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White Castle Contacts

White Castle phone numbers

+1 (800) 843-2728

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Customer Service

White Castle emails

customerservice@whitecastle.com

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Support

White Castle address

555 West Goodale St., Columbus, Ohio, 43215, United States

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